1. Cathy Chung
VOLUNTEER EXPERIENCE
volunteered for TORONTO 2015 Pan Am/Parapan Am Games
• Customer service
• Verbal communication
• Problem solving
• Flexibility
Event Services Host 8/7/2015 - 8/15/2015TITLE
• Welcome client groups arriving at a venue and provide
information to approaching spectators.
• Greet spectators and ensure they have the appropriate ticket for
the event.
• Marshal spectators along a route while monitoring and controlling
crowds to ensure safety.
• Provide directions and assist spectators in finding their seat
location.
• Assist in resolving issues and answering questions.
• Monitor access to key locations and ensure only those with
appropriate accreditation enter the specified area.
TASKS / ACTIVITIES COMPETENCIES / SKILLS

2.
VOLUNTEER EXPERIENCE
volunteered for TORONTO 2015 Pan Am/Parapan Am Games
Thank you for volunteering with the
TORONTO 2015 Pan Am/Parapan Am Games
Received the following training as part of their volunteer position
• Games Impact
• Role Impact
• Venue Impact
TRAINING COMMENTS
Person certified by PREB-Ontario
Cody Palmer-Almond
PREB-Ontario Project Manager
519-731-1545
preb@ovcn.ca
Direct supervisor
Saäd Rafi
TO2015
info@toronto2015.org
Cathy Chung