1. Name: CATHERINE J KIMMET (ARICS, CBIFM)
Address: 35 High Street, Sutton, Ely, Cambridgeshire CB6 2RB
Phone: (M): 077755 14212 / (H): 01353 778163
Email: catherine.kimmet@btinternet.com & catherine.kimmet@cambridgeshire.gov.uk
Availability: Three months notice period
PROFILE
A dedicated Facilities Manager.
ARICS and CBIFM, with over 20 years’ expertise in hard and soft facilities, and project management, across a range of sectors.
Costs, results and profit-focused. Highly organised and resourceful with a proven track record of business enhancement. I am the first woman in
Facilities Management, to attain the BIFM level 6 qualification. Membership to Royal Institute of Charter Surveyors (ARICS membership).
I am a committed self-motivated professional with 20+ years’ experience in facilities/leisure management. I lead and manage the operational
development and delivery of the FM teams across Northamptonshire and Cambridgeshire County Council’s, by planning, developing and
implementing policies, processes and procedures that ensure the service is efficient and effective, that the service provision demonstrates value
for money (VFM) ensuring the best outcomes for the authorities and stakeholders. I lead on the development of partnership arrangements,
contract development, negotiations, and regular review in order to ensure the availability of required services and promote service improvement
planning and delivery.
My many skills include managing people, communication, developing Facilities Management, Information Management systems, developing FM
Strategies, developing Service Plans, tenders and specifications. My roles have been both customer focused (dealing with high profile
companies, councillors’/mayors, and members of the public), and strategic (looking at the way ahead for organisation). I work closely with our
clients always looking for ways to develop business in selling our services to current and new organisations. I must be business astute ensuring I
deliver value for money.
I thrive on challenges and possess the ability to create a highly motivated team, whilst maintaining a good sense and humour.
KEY SKILLS & EXPERTISE
• Exceptionally strong ability to surmount complex and
varied problems on all projects
• Detailed understanding of H&S compliance: works
very well with governance officials
• Ensuring client and customer satisfaction
• Committed to maximising output and minimising the
corporate cost base
• Confident working at Director level
CAREER HISTORY
FACILITIES MANAGER, CAMBRIDGESHIRE & NORTHAMPTONSHIRE COUNTY COUNCIL`S FOR LOCAL GOVERNMENT SHARED
SERVICES (LGSS)
APRIL 2014 – PRESENT
Senior Manager within LGSS Property Services Division and have responsibility for the effective utilisation of the council’s property portfolio,
focusing on 1000 + properties consisting of 14,000 hectares of land, the portfolios are valued at over £700 million. I am directly responsible for a
budget of £12 million.
Give strategic overview, professional advice and direction regarding the management of Northamptonshire and Cambridgeshire County Councils
total property portfolio and oversee the delivery of a range of facility services, planned and reactive maintenance, together with contract
management and delivery of a range of statutory planned maintenance contracts ensuring that deliverables are achieved and council (priorities)
properties is compliantly maintained safe and fit for purpose.
I manage a wide variety of sites, including:
• Schools
• Libraries
• Major Office Accommodation
• Strategic project management
• Management of Non Functional Estates
• Development of corporate strategies
Catherine J Kimmet (ARICS, CBIFM) Page 1
2. • Staff Restaurants
I am highly experience and have in-depth knowledge of managing contracts and delivering multi-million pound Capital Building Program.
Working with external consultants and contractors, (for both hard and soft FM) on projects from initial feasibility studies to the final handover of a
finished building.
Recent Achievements
• Currently on secondment (2.5 days per week) working on a £40 m +, new build office accommodation in the centre of Northampton to
be complete by March 2017
• Met objective of reducing spend by £75K in reactive maintenance budget
• Working closely with builders, architects, in the planning of build
• Developing policies
• Department Awarded ISO 9001
• Mapping of Policies to new MIS K2 system
• Restructuring of team – creating savings in the region of £170K
• Manage office moves team – closure of large office accommodation making savings of 1.3 million
• Introduction of “new ways of working” creating efficiencies
• Lead on brisk identification of asbestos and removal
• Leading on transfer of catering (staff canteens), to bring back in-house to ensure running with no subsidy from council. Average takings
£1k per day & now making profit
• Termination of failing cleaning contract and re tender £5.5 million
• Restructuring of maintenance & contract teams – creating value for money and introducing new ways of working
• Managed and maintained annual Capital and Revenue budgets of circa £6.0M, controlling the engineering, fabric maintenance, security,
cleaning, landscaping and pest control together with minor capital and IT works to some 600 offices, restaurants, depots and other
properties
• Carried out staff appraisals and supported and implemented development and training for staff
• Conducted a strategic review of the structure, scope and objectives of the existing facilities management, minor works teams, advising
on change
• Ensured all stakeholders’ compliance with SLAs and KPIs, ensuring delivery of required contractor performance
• Proposed and prioritised the review of specifications and focusing preventative maintenance, to achieve greater efficiencies and overall
budget savings
• Managed the statutory testing and monitoring of engineering and facilities to ensure 100% statutory compliance
• Carried out property surveys supporting customer service and resolving issues
• Supported and introduced change to improve the performance of the helpdesk staff
• Oversaw the closure of one principal office building and managed substantive alterations and improvements to other supporting
buildings
KEY ATTRIBUTES
• Appraisals
• Audit
• Delapidations
• Deadlines
• Partner with Asset Management
• Purchasing & Procuremet
• Budget Planning • EDRMS • Recruitment & Selection
• Building Management • Event Planning • Report writing
• Business Development • Engaging with Communities • Restructuring
• Business Cases • Fire Safety • Risk Management
• Business Generation
• Business Continuity
• Heritage 2* Listed
• Health & Safety
• Scheduling Systems (Reactive,
Planned Maintenance, & HVAC)
• Catering • Hospitality • Security
• CCTC (Install & Monitoring) • KPI`s & SLA`s • Staff Development
• Champion Innovative • Leadership • Strategic Business
• Change Management • Marketing • Team Management
• Compliance (Legislation)
• Contracting (SLA`s)
• Non Functional Estate
• Office Moves
• Training
• Transport/Fleet Management
• Customer Relations • Partnership Development
• Project Management
Facilities Manager, Northampton Borough Council 2005 – March 2014
Catherine J Kimmet (ARICS, CBIFM) Page 2
3. I am directly responsible for the management of 6 buildings (one of which has the capacity to cater for approx 800 people), and a team of 39
personnel. My day-to-day role includes management of a variety of functions, PPM, reactive maintenance, health & safety, cleaning, security,
catering, front of house, events management, post room, scanning & indexing for authority, mayoral/civic duties, weddings, seminars, dinner
dance’s etc. I am directly responsible for the management of a £2.25m budget. I manage projects such as refurbishments of office
accommodation and commercial kitchens. I work with partners in relation to sharing our services providing a quality service at reduced costs.
KEY ATTRIBUTES
• Alcohol Licensing • Deadlines • Recruiting
• Appraisals • EDRMS • Report writing
• Audit • Fire Safety • Restructuring
• Budget Planning (Targets)
• Building Management
• Heritage 2* listed building
• Health & Safety
• Risk Management
• Scheduling Systems
• Business Cases • Hospitality • Security
• Business Generation • KPIs & SLA`s • Staff Development
• Catering • Marketing • Strategic Business
• CCTV Monitoring • On-call • Team Management
• Contracting (SLA`s) • Partnerhship Developmet • Training
• CRC (Environment)
• Event Planning
• Purchasing & Procurement
• Partner wit Asset Management
• Project Management
• Transport/Fleet Management
Manager, RLS Polo Club, 2005 – 2005
Events Management (Ladies Day 5000 members of public attend), was one of our many large events, responsibility for organising, champagne
tent, beer tent, various commercial/exhibition stalls, restaurants, marquees, and bars. Working with many stakeholders, local radio station, Polo
games manager (Re timings of polo games), customers/public, and contractors (setting up of staging/exhibitions).
KEY ATTRIBUTES
• Appraisals • EPOS • Report writing
• Budget Planning • Event Planning • Risk Assessments
• Building Management • Fire Safety • Scheduling Systems
• Business Generation • Health & Safety • Staff Development
• Catering • Hospitality • Strategic Business
• Cleaning Standards • Marketing • Team Management
• CRC (Environment) • Purchasing & Procurement • Training
• Customer Care • Recruiting
Information Systems Officer, Northampton County Council 2004 – 2005
Primary responsibility of training (one-to-one and group training) of back office staff, teachers and class room assistants on the CAPITA system
in-put of exam results, all pupil information (attendance, exam results timetabling, reporting information, and progression to further education).
KEY ATTRIBUTE
• Capita Software • Delivery of presentations • Updating Procedures
• Customer Care • Planning • Training
• Upgrading of systems
Information Systems Officer, Angus Council, 1999 – 2004
Primary role involved acting as the Council Quest Assessor (carrying out Audits on 12 Facilities within the council). Directly responsible for setting
up on new EPOS and MIS (back office) systems, training of all leisure centre staff (12 leisure centres, and HQ) on systems. In charge of
introduction of Direct Debit system for Leisure Centre memberships and ensuring collection of payments.
KEY ATTRIBUTE
• Audit • Contracting • Risk Assessment
• Benchmarking • Event Planning • Tendering
• Building Maintenance • LMIS • Team Management
• Benchmarking • Partnership Development
• Writing of Procedures
• Training
• Up-grading of systems
Leisure Facilities Head Receptionist, Angus Council, 1988 – 1999
Over-seeing all front of house reception for all 12 leisure centres, training of current and new front of house reception and office staff. Working
with external stakeholders in relation to events, for example the Royal and Ancient Golf Club Association in relation to the Golf Open
championships.
Catherine J Kimmet (ARICS, CBIFM) Page 3
4. KEY ATTRIBUTE
• Accounts • EPOS • Rents and Rates
• Contracting • Income Analysis • Training
EDUCATION/QUALIFICATIONS
ROYAL INSTITUTE OF CHARTER SURVERYORS (ARICS)
BRITISH INSTITUTE OF FACILITIES MANAGEMENT (BIFM) Level 6 Diploma (CBIFM)
INSTITUTION of OCCUPATIONAL SAFETY & HEALTH (IOSH)
Management Diploma Level 5 ILM 2009
Intro Management Diploma Inst of Leadership & Management 2008
BI of Facilities Management Member of BIFM 2007
Northampton College Personal Alcohol License 2006
Angus College European Driving License 2006
Angus Council Quest Internal Assessor for 2005
Leisure Services
Angus College SQA National Certificate 1999
Computer Applications
Dundee College of Commerce Scottish Certificate in Office Studies 1976
Grove Academy 3 x ‘O` Grades 1975
RELEVANT TRAINING
CPD Training
• K2 Tribal (Asset & Property System) External Trainer
From
2015
To
Ongoing
• Leading an Empowered Organisation External Trainer 10/06/14 11/06/14
• IOSH Refresher Course External Trainer 22/11/13 22/11/13
• First Aid Qualified External Trainer 24/09/12 24/09/12
• Shared Service Practitioners Group East Midlands 10/02/10 10/02/10
• Legionella Awareness Workshop Fine Apply Ltd 20/01/10 20/01/10
• Power Point Adv External Trainer 27/11/09 27/11/09
• Diversity for Managers External Trainer 26/11/09 26/11/09
• Excel Inter Internal Trainer 24/11/09 24/11/09
• Conducting Investigations ACAS 10/11/09 10/11/09
• Accident Reporting & Investigation Internal 09/11/09 09/11/09
• The Shared Service Architect's Toolbox External Trainer 16/10/09 16/10/09
• The Highway Code of Shared Services External Trainer 15/10/09 15/10/09
• Delivering the Service Plan Internal 16/03/09 16/03/09
• IOSH Training External Trainer 03/09/08 24/09/08
• Risk Assessment External Trainer 18/03/08 18/03/08
• Personal Development Planning Internal 10/03/08 10/03/08
• Recruitment & Selection External Trainer 11/09/07 12/09/07
• Asbestos Awareness External Trainer 07/06/07 07/06/07
• Appraisal & Performance Planning Internal 23/04/07 23/04/07
• Legionella Awareness External Trainer 08/12/06 08/12/06
• Introduction to Emergency Planning (inc CCA) External Trainer 15/08/06 15/08/06
• Equalities External Trainer 26/04/06 26/04/06
Catherine J Kimmet (ARICS, CBIFM) Page 4
