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Carolyn E. Sievers
Controls, logistics and compliance manager with over fifteen years’ experience supporting government
agencies as well as public and private companies. Experience in project management support within the
areas of space planning, contracts and vendor management. Results driven, well organized, and customer
service focused. Excellent analytical and problem solving skills. Detail-oriented with respect to
documentation and communication.
FREDDIE MAC,McLean, VA 2013 – Present
Business Management Manager
Manage award winning customer service focused team of four personnel providing oversight
of division vendor contract and requisition processes for Freddie Mac’s Making Home
Affordable Compliance (MHA-C) program.
Liaise with the Strategic Sourcing & Procurement Department to produce Master Services
Agreements,work orders, and contract amendments.
Manage onboarding and offboarding process for over 1,000 full time employee and contingent
worker staff over the last six years,in accordance with Compliance Division controls and guidelines.
Created and implemented process improvements for onboarding and offboarding controls.
Ensure adequate controls are in place to minimize operational risk and ensure operational
Plan and organize projects from initiation through completion.
Lead project initiatives and collaborate with other project leads for daily operations of the
Liaise and maintain effective working relationships with other teams to foster successful
achievement of the organization’s mission.
Develop job aides to guide staff through the implementation of new business processes,tools
Set up file system to ensure all project / department information is appropriately documented
Develop forms and records to document project and daily activities.
Lead projects and processes while maintaining documentation to evidence a controlled process.
Submit various weekly and monthly reports to business partners.
Interact with stakeholders, end users,and management to identify business needs. Capture
requirements, obtain approvals, and deploy.
Assist Internal Controls team with creation of business processes to produce business/system
process flows and requirements.
Organize and compile documentation for internal and external audits, and handle data requests.
Negotiate and manage cross-departmental/cross-divisional priorities.
Serve as liaison between the department and Computer & Network Operations in the
management and coordination of technology infrastructure and desktop compliance.
Serve as liaison between the department and Freddie Mac Security to obtain badges for staff
and control access to the MHA-C restricted area.
Plan and administer program workspace requirements.
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Carolyn E. Sievers
Business Management Senior 2011 – 2013
Ensured project documentation and artifacts were complete and accurate within Freddie Mac
Produced and distributed monthly reports pertaining to program/project status and information.
Organized and compiled documentation for internal and external audits.
Served as the division's point of contact with Information Security. Work with business area
data owners on an as-needed basis to ensure that Information Security Requests were
submitted according to the established guidelines.
Business Management Professional 2010 – 2011
Supported the Controls & Logistics manager in day-to-day operations of on/offboarding, some vendor
management activities, and multiple initiatives.
Executive Coordinator to the SVP ofOperational Risk Oversight 2004 – 2010
Provided high-level administrative support to the SVP of Operational Risk Oversight, the VP of
Models & Methods, and other staff as needed.
Executive Assistant to the VP ofBusiness Development 2001 – 2004
Planned, directed, and coordinated logistics and supplies for events, conferences,trade
shows, job fairs, demonstrations, VIP site visits, etc.
Assisted with proposal writing.
Supported the Competitive Intelligence program.
USA FLORAL PRODUCTS, INC.
Office Coordinator / Executive Assistant to the CEO 1997 – 2000
Project manager over the purchase and installation of a new telephone system.
Project manager over closing the national headquarters of USA Floral Products and
relocating operations to Miami.
Manager 1988 – 1993
Oversaw store operations and activities of up to 25 store personnel.
Increased sales and decreased shrinkage by providing excellent customer service and
Implemented merchandising and marketing plans as directed by the corporate office.
University ofLouisville: Bachelor of Arts
Technical Skills: Microsoft software, SharePoint, Lotus Notes, Outlook