From Knowledge to health: the implementation of the National Service framework for quality assurance of NHS Libraries

From Knowledge to Health : the Implementation of the National Service Framework for Quality Improvement of NHS Libraries Tricia Ellis CILIP CDG UK National Conference 20 th April 09 National Library for Health – now part of NHS Evidence

Introduction to this presentation ,[object Object],[object Object],[object Object],[object Object]

Consider these questions ,[object Object],[object Object],[object Object],[object Object]

Background to the National Health Service in England. ,[object Object],[object Object],[object Object],[object Object]

How the NHS is delivered ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

NHS Staff ,[object Object],[object Object],[object Object]

NHS Health Libraries ,[object Object],[object Object],[object Object],[object Object]

Quality Assurance of Health Libraries ,[object Object],[object Object],[object Object],[object Object]

How quality assurance of NHS Health Libraries changed from 2008 onwards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

March 2008 – publication of National Service Framework for Quality Improvement of NHS Funded Libraries in England ,[object Object],[object Object],[object Object],[object Object]

Purpose of the Framework ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Framework’s 5 Domains and Standards

The Standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5 Domains:

Domain 2 ,[object Object],[object Object],[object Object],[object Object],[object Object]

Domain 3 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Domain 4 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Domain 5 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Categories of compliance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Categories of compliance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Example - 1.5 Corporate Risk ,[object Object],[object Object],[object Object],[object Object]

Example – Domain 3.2 Staff Structure ,[object Object],[object Object],[object Object],[object Object]

Benefits of the Framework ,[object Object],[object Object],[object Object],[object Object],[object Object]

Identify gaps in service provision ,[object Object],[object Object],[object Object],[object Object]

Implementing the Framework ,[object Object],[object Object],[object Object],[object Object],[object Object]

Opportunities for Staff Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What happens next? ,[object Object],[object Object],[object Object],[object Object],[object Object]

More information from ,[object Object],[object Object],[object Object]

Questions….. ,[object Object],[object Object],[object Object]

From Knowledge to health: the implementation of the National Service framework for quality assurance of NHS Libraries

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From Knowledge to health: the implementation of the National Service framework for quality assurance of NHS Libraries