• Why Measure Social Impact? - Social Impact tells the story of the change we bring to people’s lives - Measuring impact is the sign of a well-run ship - It helps tell your story to stakeholders - Impact is a valuable tool for ensuring more is done better, for the benefit of society.

1. Social Impact Benchmarking
This information is confidential and was prepared by Conjunct Consulting for trainingpurposes; it is not to be relied on by any 3rd Party without our prior written consent.
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2. Agenda
1. Scale benchmarks
2. Quality benchmarks
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3. Number of volunteer engagements
completed
• Taproot Foundation
2002
2003
2004
2005
2006
2007
2008
2009
17
50
96
161
184
278
N/A
N/A
• New Sector Alliance
2006
2007
2008
2009
2010
2011
60
97
99
92
107
132
• Conjunct Consulting
12H1
12H2
13H1
13H2
5
7
12
11
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact
Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013)
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4. Number of clients
• Taproot Foundation
2002
2003
2004
2005
2006
2007
2008
2009
17
50
96
161
184
278
241
343
• New Sector Alliance
2006
2007
2008
2009
2010
2011
2012
44
65
60
66
85
86
94
• Conjunct Consulting
12H1
12H2
13H1
13H2
5
7
12
11
Source: Conjunct Internal Data (2013), Michigan Ross School of Business, “The
Taproot Foundation” (2008), New Sector Alliance, “Social Impact Reports”
(2013), Taproot Foundation, “Service Grant Scorecards” (2013)
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5. Total hours donated
• Taproot Foundation
2006
2007
2008
2009
Not Available
• New Sector Alliance
2007
2008
2009
2010
2011
50,756
Not available
Not available
Not available
175,650
• Conjunct Consulting
12H1
12H2
13H1
13H2
6,620
8,227
11,950
14,851
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact
Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013)
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6. Value of pro bono service
• Taproot Foundation (estimated, US$)
2002
2003
695,000
1,925,000
2004
2005
3,880,000
6,625,000
2006
7,660,000
• New Sector Alliance (US$)
2007
2008
2009
2010
2011
1,970,000
N/A
N/A
N/A
N/A
• Conjunct Consulting (S$)
12H1
12H2
13H1
13H2
295,110
343,337
416,767
524,917
Source: Conjunct Internal Data (2013), Michigan Ross School of Business, “The Taproot CONFIDENTIAL
Foundation” (2008), New Sector Alliance, “Social Impact Reports” (2013)
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7. Calculating the value of Pro Bono Work
•
•
Pro bono work should be valued at Fair Market Value (FMV) and recorded as noncash giving in CECP Survey Question 9.
FMV is the hourly or project cost that a paying client would incur for the same
service. Companies are encouraged to use the three scenarios below to assist in
determining the FMV of services rendered. The dollar values in the scenarios below
are based upon current U.S. salary data adjusted to account for geographic
differences and typical fee-discounting practices.
EMPLOYEE SKILL AREA
ENTRY LEVEL MID LEVEL EXECUTIVE
1) Marketing, Advertising, Public Relations
$80
$100
$150
2) Accounting, Financial Services
$90
$135
$200
3) Architecture, Engineering, Construction
4) Strategic Consulting, Organizational Design,
Human Resources, IT Services
$75
$100
$145
$100
$150
$225
$85
$120
$180
$200
$250
$320
Rounded Averages for the Above Services
5) Legal, Medical Services
Source: Taproot Foundation, “Pro Bono Standards & Valuation” (2013)
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8. Hours donated by professionals
• Taproot Foundation
2006
2007
2008
2009
Not Available
• New Sector Alliance
2007
2008
2009
2010
2011
2012
2,525
3,000
N/A
N/A
2,600
2,868
• Conjunct Consulting
12H1
12H2
13H1
13H2
3,547
3,925
4,076
5,437
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact
Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013)
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9. Total number of volunteers
• Taproot Foundation
2002
2003
2004
2005
2006
2007
2008
2009
8
90
669
701
1489
N/A
N/A
N/A
• New Sector Alliance
2006
2007
2008
2009
2010
2011
218
259
219
200
218
N/A
• Conjunct Consulting
12H1
12H2
13H1
13H2
71
90
127
138
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports”
(2013), Michigan Ross School of Business, “The Taproot Foundation” (2008)
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10. Number of student volunteers
• Taproot Foundation
2006
2007
2008
2009
Not applicable – Taproot only uses professional volunteers
• New Sector Alliance
2006
2007
2008
2009
2010
2011
149
170
139
119
123
132
• Conjunct Consulting
12H1
12H2
13H1
13H2
40
50
75
70
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports”
(2013), Michigan Ross School of Business, “The Taproot Foundation” (2008)
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11. Number of professional volunteers
• Taproot Foundation
2002
2003
2004
2005
2006
2007
2008
2009
8
90
669
701
1489
N/A
N/A
N/A
• New Sector Alliance
2006
2007
2008
2009
2010
2011
69
89
80
81
95
N/A
• Conjunct Consulting
12H1
12H2
13H1
13H2
31
40
52
68
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact Reports”
(2013), Michigan Ross School of Business, “The Taproot Foundation” (2008)
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12. Agenda
1. Scale benchmarks
2. Quality benchmarks
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13. % of clients who would recommend Taproot / New
Sector Alliance / Conjunct to a colleague
• Taproot Foundation
2006
2007
2008
2009
97%
93%
94%
98%
• New Sector Alliance
2008
2009
2010
2011
100%
95%
Not available
95%
• Conjunct Consulting
12H1
12H2
13H1
13H2
100%
100%
100%
100%
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact
Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013)
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14. % of clients who agreed that Taproot / NSA /
Conjunct had a measurable / significantly positive
impact on their organization & beneficiaries
• Taproot Foundation
2006
2007
2008
2009
Not available
93%
93%
96%
• New Sector Alliance
2008
2009
2010
2011
2012
Not available
Not available
Not available
99%
97%
• Conjunct Consulting
12H1
12H2
13H1
13H2
100%
100%
100%
100%
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact
Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013)
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15. % of professional volunteers who said they were
more likely to take an active role in the social
sector as a direct result of their experience
• Taproot Foundation
2006
2007
2008
2009
Not Available
• New Sector Alliance
2008
2009
2010
2011
2012
100%
92%
85%
85%
90%
• Conjunct Consulting
12H1
12H2
13H1
13H2
Not Available
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact
Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013)
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16. % of clients satisfied with final deliverable
• Taproot Foundation (% satisfied)
2006
2007
2008
2009
95%
92%
92%
96%
• New Sector Alliance (median)
2007
2008
2009
2010
2011
Not available
• Conjunct Consulting
12H1
12H2
13H1
13H2
100%
100%
100%
100%
Source: Conjunct Internal Data (2013), New Sector Alliance, “Social Impact
Reports” (2013), Taproot Foundation, “Service Grant Scorecards” (2013)
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17. Other benchmarks
• 98% of 2007 student participants and 91% of consultant
mentors and coaches believe that New Sector has increased
the effectiveness with which they can contribute to the
social sector.
• 89% of NSA alumni report that the NSA experience has
directly contributed to success in their professional career
• “On a scale of 1 to 10, how transferable are the new skills
and experiences gained through the New Sector program to
your future career?”
(1 = not transferable, 10 = extremely transferable) 2008
average response: 9.1
• 2009: 96% of Residents and Summer Fellows say that their
experience withNew Sector Alliance will increase the
effectiveness of their future contributions to the social
sector.
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18. Sources
•
•
•
•
Michigan Ross School of Business, “The Taproot Foundation” (2008)
New Sector Alliance, “Social Impact Reports” (2012), Retrieved on 3 Feb 2014 from
http://www.newsector.org/content/social-impact-reports
Taproot Foundation, “Pro Bono Standards & Valuation” (2013), Retrieved on 3 Feb
2014 from http://www.taprootfoundation.org/do-probono/pro-bono-standardsvaluation
Taproot Foundation, “Service Grant Scorecards” (2013), Retrieved on 3 Feb 2014
from http://www.taprootfoundation.org/about-probono/abouttaproot/governance/service-grant-scorecards
Source: Taproot Foundation Pro Bono Standards & Valuation (2013)
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