1.
Get involved on twitter #HRTransformation
Achieving excellence in HR service delivery and transformation by creating added value and increased efficiency
Register now at: www.hr-transformation.com “Excellent presentations with great networking”
HR Transformation Director, Sodexo

24th-26th February 2015, The Husa President Park Hotel, Brussels, Belgium
n Take part in interactive roundtables led by Coca Cola to gain
first hand insight on how to enhance performance and
retention with improved employee engagement techniques
n Capitalise on board-level perspectives from Alpro, Cargill,
Euroclear, Dexia, UPC Netherlands, Turkcell and more to hear
how to execute a more comprehensive Next Generation HR
strategy and reshape HR expectations
n Discuss with your peers the different HR Shared Services
challenges for varying company sizes in an interactive session
with Brady Corp
n Learn from Deutsche Post DHL how to drive HR transformation
in an ever challenging multi-divisional corporate environment
n Achieve foresight into the future of HR with a case study from
Axcess Financial Group on “HR in the world of future
workforce”
David Lamy,
Director Global HR Services,
Coca Cola
Marc De Boom,
Vice President HR,
Alpro
Alexia Roell,
Vice President HR,
Ziggo,
a Liberty Global Company
Jörg Seufert, Executive Vice
President HR Transformation,
Deutsche Post DHL
Anand Sivashankar,
Global HR Business Partner,
Maersk
Caroline Mellor,
European HR Director,
Axcess Financial Group
Frederic Pierre,
Director HR Transformation &
HR IT Improvement Program,
Euroclear
Neslihan Gomecli,
Human Resources Manager,
Turkcell Superonline
Sophie Lepercq,
HR Director,
JCDecaux Belgium and
Luxemburg
Michael Masset,
Group Human Resources
Director,
Dexia
Jabbar Sardar,
Director of HR & OD,
Cafcass
Wim Van der Meersch,
HR Director,
Cargill
Ruta Jasiulioniene,
HR Business Partner,
Skandinaviska Enskilda Banken
Mohan Caers,
EMEA HR Shared Services
Leader,
Brady Corp
Christoph Grandpierre,
Managing Director HR Services
and Transition,
Barclays
Analytics Focus:
Learn how to
leverage analytics
to extract maximum
value from your HR
function
Global HR Business
Services Insights:
Hear first hand how
to create and manage
Global HR Shared
Services Centres and
overcome the challenges
along the way
Create a Bespoke Agenda to
Suit Your Needs:
Choose from multiple topic
streams and interactive
roundtables geared around
your specific HR challenges
and organisation size
A Focus on Value Adding:
Whether its effective talent
management and recruitment
strategies, process alignment
or workforce engagement, gain
insights from your peers about
how to maximise the value of you
HR function
In February 2015 join SSON and your peers involved
in HR transformation to:
A first class line-up of 20 Human Resources experts from world-leading companies including:
Brand new for 2015:
A one stop shop
to get to grips with
maximising the
value of HR and
turning your HR
function into a
critical business
entity

2.
Dear Colleague,
When it comes to HR transformation it is probably fair to say that this is no easy task. Transforming your
HR function can have a reverberating impact throughout your business, but how can you make these
shockwaves successful and valuable?
At the HR Transformation Summit you will learn how to harness maximum value from your HR function
to drive your business forward.
At this three day event learn how to:
• Turn Big Data from HR into strategic business insights
• Optimise HR Shared Service models
• Deploy End-to-End HR processes which can be used in other areas of the business
• Align with other Shared Service functions such as IT and Finance for maximum efficiency
• Integrate and operate the most effective HR technology into your business model
• Globalise your HR business strategy
• Harness strategic talent management strategies to improve employee retention and engagement
• Weigh up the pros and cons of outsourcing your HR function
• Tie in recruitment strategies with your business goals
A first class line up of 20 HR experts from global organisations and SMEs will be sharing their thoughts,
recommendations and key take-aways. Just some of the highlights include:
• Michael Masset, Group Human Resources Director, Dexia will discuss Dexia’s HR Transformation
journey of reducing staff numbers from 30,000 to 1,300 and how they overcame the associated
challenges
• Sophie Lepercq, HR Director, JCDecaux Belgium and Luxemburg will share how by giving more
autonomy and responsibility to their employees, JCDecaux transformed their company
• Ruta Jasiulioniene, HR Business Partner, Skandinaviska Enskilda Banken AB, will examine the
advantages and disadvantages of centralising your HR department
P.S. Dow nload
exclusive online content
ahead of the event.
And this is just to start!
With so much work to be done and only one opportunity to get it right,
this is THE HR Transformation conference you can’t afford to miss in 2015.
We look forward to meeting you in February.
Business “ Engagement Manager HR, Kerry Foods
Register now at: www.hr-transformation.com
Kind regards
Niamh Gallagher
Conference Producer
HR Transformation Summit
Meet your 2015 Speaker Panel
David Lamy,
Director Global HR
Services, Coca Cola
Marc De Boom,
Vice President HR,
Alpro
Alexia Roell,
Vice President HR,
Ziggo, a Liberty Global
Company
Jörg Seufert,
Executive Vice President
HR Transformation,
Deutsche Post DHL
Anand Sivashankar,
Global HR Business
Partner, Maersk
Caroline Mellor,
European HR Director,
Axcess Financial Group
Frederic Pierre,
Director HR
Transformation & HR IT
Improvement Program,
Euroclear
Christoph Grandpierre,
Managing Director HR
Services and Transition,
Barclays
Sophie Lepercq,
HR Director,
JCDecaux Belgium and
Luxemburg
Michael Masset,
Group Human
Resources Director,
Dexia
Jabbar Sardar,
Director of HR & OD,
Cafcass
Wim Van der Meersch,
HR Director,
Cargill
Ruta Jasiulioniene,
HR Business Partner,
Skandinaviska Enskilda
Banken
Mohan Caers,
EMEA HR Shared
Services Leader,
Brady Corp
Živilė Valeišienė,
Director of HR,
Western Union
Jon Ingham,
Executive Consultant,
Strategic HCM
Neslihan Gomecli,
Human Resources
Manager,
Turkcell Superonline
Daryl Maitland,
HR Manager,
Cafcass
“A great mix of different companies
and topics…very valuable”

3.
Pre-Conference Workshop Day 24th February 2015
09.00 Registration and Networking Coffee
Workshop A: 09.30 – 12.00
Understanding how to maximise employee engagement through an HR Shared Sevices Centre
During this workshop session attendees will learn how to effectively create and manage an employee engagement
strategy which will improve employee productivity, retention and drive ROI.
• Developing a robust employee engagment game plan in order to be a truly high-performance company
• Understanding how to quickly establish credibility and build executive leadership support
• Implementing streamlined processes and improved consistency in employee engagement
• Exercising an employee engagement game plan, including strategies, deliverables and measurement
Živilė Valeišienė, HR Director, Western Union
Bio: Živilė is HR Director for Western Union Processing Lithuania, one of the biggest branches
of Western Union and the biggest regional operating center in Europe with 1200+ employees.
12.00-13.00 Networking Lunch
Workshop B: 13.00 – 16.00
Harnessing HR analytics to add meaningful and valuable insights that benefit your whole business
In this interactive workshop you will learn how to use analytics to improve performance, monitor engagement and ensure
that the HR function is providing the business with all the resources needed to drive engagement and retention.
• Harnessing predictive analytics to generate meaningful insight on your workforce
• Identifying the performance and retention drivers of your workforce and leveraging analytics across your business to;
• Make informed hiring decisions
• Analyse how pay correlates to performance
• Monitor and drive engagement and retention
• Determining how to turn reactive reporting into strategic and predictive analytical reporting
For workshop leader updates, see www.hr-transformation.com
The Shared Services & Outsourcing Network
(SSON) is the largest and most established
community of shared services and outsourcing
professionals in the world. Established in 1999,
SSON recognised the revolution in support
services as it was happening, and realised that
a forum was needed through which practitioners
could connect with each other on a regional as
well as a global basis.
Thus SSON was born. Our staff work from
international offices in New York, London,
Singapore, Sydney, Johannesburg, Berlin
and Dubai to research current trends and
developments in shared services, and reflect
these to you, our members, to aid your decision-making.
Register now at: www.hr-transformation.com
Today, we have over 83,000 members
around the world, who engage with us on every
level, and whom we support in their day-to-day
jobs through a variety of online and on-site
resources
You can access a variety of free resources such
as whitepapers, articles, news, podcasts and
presentations online at
www.hr-transformation.com
Start knowledge sharing and networking before
the event:
 Follow us on Twitter @SSONetwork
#HRTransformation
Join our linkedIn group Shared Services and
Outsourcing Network (SSON)

“Very interesting and thought
provoking and valuable
contacts made”
Practice Lead Industrial, Armstrong Craven

4.
Conference Day One – Wednesday 25th February 2015
Topic Two:
How can you
convey the benefits of
being part of a high-performing
Register now at: www.hr-transformation.com
08.30 Registration and Networking Coffee
08.55 Welcome Address
Niamh Gallagher, Conference Producer,
HR Transformation Summit
09.00 Opening Remarks from the Chair
09.10 Maximising engagement for leadership development
performance management and supporting technology
Gain insights from a frank case-study from the VP HR of
Alpro. Hear how they are maximising employee
engagement with supporting HRtechnology
Marc De Boom, VP HR,
Alpro
09.40 Breaking the Ice: Speed networking session
Gain maximum value from the upcoming interactive
discussion sessions and get to know your peers. Use this
opportunity to swap business cards and meet fellow
delegates. Plus the person at the end of day two that has
the most business cards will win a prize!
10.00 Driving company wide transformation and integration of
two companies through the HR function
• Analysing how to drive the transformation towards one
new company by leveraging the HR function
• Overcoming resistance: How do you effectively manage a
change in culture and mind-set?
• Determining how to embed change management and
transition plans during the merging of two companies
• Assessing how best to manage the integration of
organisations and HR functions at the same time
• What are the lessons learnt so far and what are the future
plans for the single HR function?
Alexia Roell, Vice President HR,
Ziggo a Liberty Global Company
10.30 Networking Morning Break
11.00 Interactive Roundtable Session: Enhancing performance
and retention through improved employee engagement
techniques
Delegates will have an opportunity to participate in two out
of three discussion sessions. At the end of each session,
the facilitator for each group will summarise the key
findings before opening up the discussion to the floor.
Led by David Lamy, Director Global HR Services,
Coca Cola
12.00 Examining how Dexia’s transformed their HR function by
reducing staff from 30,000 to 1,300
This session will detail how Dexia significantly decreased
staffing over the course of two years and will assess the
challenges this brought to the HR department including:
• Sale of company
• Social plan
• Redeployment of employees
• Redefinition of an HR offer
• Definition of new company values
Michaël Masset, Group Human Resources Director, Dexia
12.30 Networking Lunch
brand with an
aligned culture that adds
value to the broader
organisation?
Topic Three:
How can you
clearly define the
company culture and
ensuring employees
understand it’s true
value?:
Topic One:
How can you
transform the
employee journey
through an improved
service delivery
model?
“Many good speakers. I also really
liked the speed-dating and
opportunities for networking”
VP HR Operations, Volvo Car Corporation
“It was pitched at the right level
and topic for me”
HR Shared Services Senior Team Leader,
Hertz Europe Service Centre

5.
Conference Day One – Continued
Stream A: Examining the evolving role of HR and the different
Register now at: www.hr-transformation.com
ways it can impact your organisation:
14.00 Examining the advantages and disadvantages of
centralising HR
• Discussing the associated organisational costs
reductions for HR centralisation
• Determining if operating HR from one location means
more efficient knowledge sharing and improvement
• Discovering how centralised HR can provide faster
service and faster access to strategic information to help
make informed business decisions
• Analysing how a centralised location enables improved
quality of services including:
• Recruitment
• Performance management
Ruta Jasiulioniene, HR Business Partner,
Skandinaviska Enskilda Banken
14.30 Hands on HR Tech demo drive
Deciding what kind of HR technology suits your business
needs can be difficult. Take this chance to get a hands
on approach to some of the most innovative solutions,
applications and systems in the market today.
15.00 Evaluating Internal vs. External HR services: When do you
need a support representative there?
• Understanding how to plan what services need to be
done in house and what value they bring
• Assessing HR services from an employee perspective,
how do you create a seamless experience and provide
the services they need which they are currently lacking?
• Determining how to weigh up costs vs. service levels to
increase value where it is needed
For session leader updates, see
www.hr-transformation.com
Stream B: Determining how to ensure
excellence when outsourcing HR
14.00 Determining how to successfully outsource payroll
• Understanding how to get the most from your outsourced
payroll services:
• Making the most of time constraints
• Ensuring attention to detail
• Assessing how to ensure the right skill sets in your
outsourced operations
• Language skills
• Literacy skills
For session leader updates, see www.hr-transformation.com
14.30 Hands on HR Tech demo drive
Deciding what kind of HR technology suits your business
needs can be difficult. Take this chance to get a hands
on approach of the most innovative solutions, applications
and systems in the market today.
15.00 Determining how to get the best out of your outsourced
recruitment
• Determining the best ways to win top talent when
outsourcing
• Assessing the importance of having flexible scalability
when outsourcing HR
• Establishing how to align company goals with the
recruitment process when outsourcing HR
Alexia Roell, Vice President HR,
Ziggo a Liberty Global Company
15.30 Networking Afternoon Break
16.00 Joint Presentation: Proving the value of HR to the wider
business by continually meeting the needs of a changing
organisation
• Developing a team culture and structure that can
effectively deliver a HR transformation strategy
• Building a self-regulating and resilient workforce that can
adapt to change
• Harnessing technology to improve HR processes, reduce
bureaucracy and dramatically save both time and money
• Improving the workplace culture and creating an
engaged and motivated workforce
Jabbar Sardar, Director of HR and OD, Cafcass
Daryl Maitland, HR Manager, Cafcass
16.30 Driving HR Transformation in a challenging multi
divisional corporate stakeholder environment
• Standardising and centralising HR processes across
many different businesses
• Achieving business wider buy-in and executing the
change management with local managers and
employees
• Defining and introducing the right enabling tools for a
state-of-the-art multi tier Shared Service centre
• Introducing a HR Portal as new access channel:
• How can you use self-service to your advantage?
• The power of metrics: How the net promoter concept
drives improvement of service quality
Jörg Seufert, Executive Vice President HR Transformation,
Deutsche Post DHL
17.00 HR Back to the Future: Thinking of HR in the world of the
future workforce
• Focusing on where HR is, how we got here and the
challenges we face ahead
• Examining the need to think differently in light of future
trends in the workforce e.g technology, management 2.0
and globalisation
• Do we really understand what business leaders want
from HR AND is that what we are focussed on?
• Why ‘clever but disconnected’ is easier than ‘simple
but difficult’
• The myth about managing people
• Are you building your HR Transformation on strong
foundations?
Caroline Mellor, European HR Director,
Axcess Financial Group
17.30 Assessing how to move up the value chain and
demonstrate the value of your HR Shared Service Centre
• Understanding how to build a holistic HR overview to
extract more insights about your organisation
• Determining what expectations the company has which
HR can deliver across your business
• Examining how HR can meet the needs of the
organisation to keep employees engaged
• Discovering how to become more flexible and agile
during your HR transformation
• Exploring centralised service training development and
first line support
Anand Sivashankar, Global HR Business Partner, Maersk
18.00 Closing Remarks from the Chair
18.10 Networking Drinks and End of Day One

6.
Conference Day Two - Thursday 26th February 2015
08.30 Registration and Networking Coffee
09.00 Opening Remarks from the Chair
09.10 Discovering how to give more autonomy and responsibility
to employees to transform your company
• Identifying what autonomy and responsibility really
mean for HR
• Examining why employee responsibility matters:
• To transform your company
• Improve business outcomes
• Maximise efficiency
• Discussing what the barriers to autonomy and
responsibility are
• Assessing the best tools to overcome the barriers
Sophie Lepercq, HR Director, JCDecaux Belgium and
Luxemburg
9.40 Bespoke Roundtable Session: Assessing the HR Shared
Services challenges for different sized companies
This session will examine the various HR shared services
challenges associated with different sized organisations.
Participants will get a chance to discuss their most
pressing issues in this area with their peers from the same
sized organisations to really get to the heart of their
business challenges.
Broken down into Local, Regional and Global discuss how
to:
• How can you justify to senior management the
centralisation of HR services?
• How can you prioritise which areas of your HR strategy
you can optimise in line with your budget?
• How can you add value to your existing HR Shared
Services centre?
Leaders include:
Mohan Caers, EMEA HR Shared Services Leader,
Brady Corp
Patrick Merx, HR Shared Services Expert
10.40 Networking Morning Break
11.10 Exploring how to overcome the associated challenges of
migrating to global HR business services
• Presenting the case for a global HR business service
centre, how do you convince multiple business units on
the benefits
• Pilot implementation results
• How can you evolve your service delivery approaches to
meet changing business needs?
• Examining how to overcome issues of control and
governance from different areas of the business
• Overcoming issues associated with cultural differences
when centralising HR
• Assessing what is the best way to deal with multiple
language barriers
Christoph Grandpierre, Managing Director HR Services and
Transition, Barclays Bank
11.40 Determining how to use HR analytics to add value and
drive improvement in other areas of the business
• Aligning all HR data to give insights into other areas of
the business
• Examining how to use HR analytics to help shape your
business strategy:
• What areas of the business are performing best?
• What departments is there most engagement or
dissatisfaction from and why?
• Linking employee performance to financial performance
to identify areas for change and improvement
• Comparing this with industry benchmarks
For session leader updates, see
www.hr-transformation.com
12.10 Understanding how to use gamification to transform HR
strategies, raise engagement and support transformation
• Determining how you can change employee behaviour by
using gaming elements
• Responding to engagement drivers
• Using points, badges and leader boards, and other
game mechanics
• Online and other games and other potential outputs
from a gamification process
• Analysing how you can encourage employees to have
a clearer understanding of what level they are at and
improve low engagement levels through gamified HR
development strategies
• Examining how you can use gamelytics in a variety of HR
contexts, for example to measure aptitude and give you
a broader understanding of the types of applicants you
are looking to hire
• Making HR transformation fun! Gamifying an HR
transformation or Shared Service operation.
Jon Ingham, Executive Consultant, Strategic HCM
12.40 Networking Lunch
13.40 Optimising employee experience through an “Employee
Journey” programme
• Understanding how to ensure the best employee
experience throughout employee journey
• Determining how to find a better way to communicate
the importance of our employees’ well-being for the
company
• Evaluating your employee retention program “Employee
Journey” in detail
• Onboarding: “My first 90 days”
• Wellness program
• Family program
Neslihan Gömeçli, Human Resources Manager, Turkcell
Superonline
14.10 Interactive Roundtable session: Harnessing analytics to
get maximum value from your HR in a shared service centre
Delegates will have an opportunity to participate in two
out of three discussion sessions. At the end of each
session, the facilitator for each group will summarise the
key findings before opening up the discussion to the floor.
Topic One:
Assessing how
HR Shared Service
centres can be used
to harvest data and
predict underlying
trends
15.10 Networking Afternoon Break
Register now at: www.hr-transformation.com
Topic Three:
How can you
predict future human
capital trends to draw,
stimulate and retain the
best candidates?
Topic Two:
Understanding how
you can use analytics to
monitor and give insight
into:
• Learning and development
• Employee engagement and
satisfaction
• Workforce planning

7.
Register now at: www.hr-transformation.com
Conference Day Two - Continued
15.40 Executing a more comprehensive Next Generation view of
HR and reshaping expectations of what HR can deliver
• Building the right HR structure to tackle grey areas and
clarify service level agreements for multiple departments
• Delivering transparency during transformation without
interrupting business continuity
• Cultivating a team culture to deliver the HR
transformation strategy and ensuring all departments
work together as a team
• Setting relevant KPIs to track cross-functional work
• Determining what insights can be taken from employee
feedback to identify which HR processes really work
Wim Van der Meersch, HR Director, Cargill
16.10 Discussing the implementation of a new people strategy
supported by a cloud HRIS implementation
• Evaluating the roadmap towards strategic HR business
partnership
• Analysing the implementation of a new people strategy
• Creating a new leadership culture
• Implementing a talent roadmap supported by a new HRIS
system
Frederic Pierre, Director HRN Transformation & HR IT
Improvement Program, Euroclear
16.50 Interactive Wrap Up Session: Streamlining HR Shared
Services functions with IT and Finance
Take part in an open discussion distilling some of the
key messages from the 2015 summit. This session will kick
start with questions around HR Shared Services alignment
with other functions to improve efficiency.
Make sure you submit any final questions you may have at
the registration desk by lunchtime on conference day two
to ensure that you get this last chance to get answers from
our 2015 panel of experts.
• How can you overcome siloed information sharing
between HR and other Shared Services functions?
• What are the common challenges for different functions
in Shared Service centres?
• How can you generate value from harnessing insights
across your Shared Services centre?
17.20 Closing Remarks from the Chair
17.30 End of Conference
Free Online Resources Media partners
To claim a variety of articles, podcasts and
other free resources please visit
www.militaryhelicopterevent.com

8.
Maximise Your Involvement: Sponsorship and Exhibition Opportunities at the 2015 HR Transformation Summit.
3 3 3 3 3
Our Promise to You Who you will meet: Geographic breakdown of attendees:
Hear what your peers said about our Shared Services events:
Register now at: www.hr-transformation.com
Demonstrate thought
leadership: Take
centre stage in front
of a captive and
targeted audience
and demonstrate your
expertise and market
knowledge
Position your
company brand
front of mind: Be
the name that all HR
leaders think of when
selecting solutions,
and be the brand that
springs to mind when
these leaders look
for new products and
applications
Generate new,
qualified leads:
Access influencers
and buyers at the
point where they are
making purchasing
decisions to further
their business
strategies.
Network with key
decision makers and
influencers: As a
sponsor you will be
in a position to have
face-to-face meetings
with existing and
potential clients in
an environment that
is set up for business
conversations and
interaction
Gain competitive
advantage: Place
your key staff in a
room with HR leaders
from around the
Globe who have a
genuine interest in
your solution at a time
when you can have
a direct influence on
selection criteria
We specialise in creating bespoke packages to help you achieve your company objectives.
Over the past 10 years SSON’s event portfolio
has consistently delivered the highest quality of
information sharing and networking opportunities
at carefully focused end-user lead conferences. We
combine structured networking with in-depth case
studies and interactive sessions that ensure each
attendee leaves with a stack of business cards ready
to drive their business forward.
Each of our events covers the most pressing
questions our customers want to hear answered,
and the 2015 HR Transformation Summit is certainly
no different. With HR leaders from across the Globe
desperate to learn how to drive maximum value from
their HR functions, this is the place to interact with
the most senior experts in the field. Take advantage
o the only event of its kind and meet these HR
innovators as they seek solution providers who can
help them successfully transform their HR functions
and change their businesses forever.
Who you can expect to meet
and network with:
VPs, Directors and Heads off:
• HR Transformation
• HR Shared Services
• Talent Management
• HR Technology
• HR Business Partners
• HR Analytics
• Workforce Planning
• Global HR
• OD
• Learning and Development
And more!
Country % of market
UK & Ireland 50
Benelux 25
Nordics 15
Rest of World 10
For more information
and to discuss the right
opportunity, contact
Callum Anthony on
+44 (0) 207 368 9537 or
sponsorship@iqpc.co.uk
“High quality
attendees. Informal
opportunities to
speak with decision
makers and
influencers.”
Country Manager,
Adra Match
“There are not a lot of
events of such kind
with such high level
attendance and open
to vendors”
Business Development,
ExperBuy
“Very positive
experience - good
conversations with
delegates and good
overall agenda for
the event”
Head of Marketing,
Perceptive Software

9.
5 Ways to Register
Freephone: 0800 652 2363 or
+44 (0)20 7036 1300
Fax: +44 (0)20 7368 9301
Post: your booking form to
IQPC Ltd. 129 Wilton Road,
London SW1V 1JZ
Email: enquire@iqpc.co.uk
Web: www.hr-transformation.com
Team Discounts*
SSON recognises the value of learning in teams.
• Groups of 3 or more booking at the same time from the same company receive
a 10% discount.
• 5 or more receive a 15% discount.
• 7 receive a 20% discount.
Only one discount available per person. Team discounts are not applicable in
conjunction with another discount.
Total price for your Organisation: (Add total of all individuals attending):
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Cheque enclosed for: £ (Made payable to IQPC Ltd.)
(Please quote 12690.008 with remittance advice) IQPC Bank details: HSBC Bank,
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18, Account No: 51304143, IBAN Code: GB59 MIDL 4038 1851 3041 43
Swift Code: MIDLGB2112V Account name: International Quality & Productivity
Centre Ltd.
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Delegate Details
24th-26th February 2015,
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I agree to IQPC’s cancellation, substitution and payment terms
Special dietary requirements: 6 Vegetarian 6 Non-dairy 6 Other (please specify)
Please indicate if you have already registered by Phone 6 Fax 6 Email 6 Web 6
Please note: if you have not received an acknowledgement before the conference, please call us to confirm your booking.
Payment Method
Venue & Accommodation
Venue:
ETC - CBI Conference Centre
First Floor, Centre Point Tower, 103 New Oxford Street, London, WC1A 1DU, UK
Website: http://www.etcvenues.co.uk/venues/cbi-centre
Phone: +44 (0) 20 7395 8014
Fax: +44 (0) 20 7395 8016
ACCOMMODATION:
To be released shortly. Please check www.hr-transformation.com for further
information
Free Online Resources
To claim a variety of articles, podcasts and other free resources please visit
www.hr-transformation.com
Terms and Conditions
Please read the information listed below as each booking is subject to IQPC Ltd standard terms and conditions. Payment Terms: Upon completion and return of the registration form, full payment is required
no later than 5 business days from the date of invoice. Payment of invoices by means other than by credit card, or purchase order (UK Plc and UK government bodies only) will be subject to a £49 (plus VAT) per
delegate processing fee. Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received. IQPC Cancellation, Postponement
and Substitution Policy: You may substitute delegates at any time by providing reasonable advance notice to IQPC. For any cancellations received in writing not less than eight (8) days prior to the conference,
you will receive a 90% credit to be used at another IQPC conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained
by IQPC for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference. In the event that IQPC cancels an event for any reason, you will
receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of cancellation. In the event that
IQPC postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another
IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of postponement. Except as specified above, no credits will be issued for cancellations. There are no refunds given
under any circumstances. IQPC is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IQPC shall assume no liability whatsoever in the event this
conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible.
For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency. Please note that while speakers and topics were confirmed at the
time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, IQPC reserves the right to alter or modify
the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible. Discounts: All ‘Early Bird’ Discounts
require payment at time of registration and before the cut-off date in order to receive any discount. Any discounts offered whether by IQPC (including team discounts) must also require payment at the time of
registration. All discount offers cannot be combined with any other offer. Conference Audio: The purchase of any conference audio, video or digital recording on B2B Shop (www.b2biq.com) includes keynote, topic
and panel sessions where the presenters agree to grant permission for their presentation/sessions to be audio and/or video recorded by IQPC and further agree to release all rights to IQPC related to the contents
of the recording, its distribution, sale, reproduction, broadcast in whole or in part and without limitation or compensation. Please be aware that in respect of this IQPC cannot guarantee the inclusion of any or all
sessions until after the conference has taken place.
Conference code 12690.008
To speed registration, please provide the priority code located on the mailing label
or in the box below.
My registration code is PDFW
Please contact our database manager on +44(0) 207 368 9300 or at database@
iqpc.co.uk quoting the registration code above to inform us of any changes or to
remove your details.
* To qualify for discounts, payment must be received with booking by the registration deadline. Early booking discounts are not valid in conjunction with any other offer.
** Reduced tickets available for European HR Directors’ Summit End Users only. All prices are exclusive of UK VAT at 20%. U.K. VAT registration no. GB 799 2259 67.