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Stakeholder Engagement for
Patient-Centered Outcomes Research
Vanessa Jacoby, MD, MAS
Associate Professor
Obstetrics, Gynecology, and Reproductive Sciences
University of California, San Francisco
Change in Research Model
Design
the Study
Conduct
the Study
Disseminate and
Implement
Results
ResearchersStakeholders
Who are the Key Stakeholders?
Researchers
Patients and their families
Health care providers
Drug and device companies
Health Insurers
Government agencies
Disease Advocates/Foundations
Others?
Why include stakeholders in research?
Design
the Study
Conduct
the Study
Disseminate
and Implement
Results
Support Funding
Help Enrollment
Diverse opinions
strengthen design
Broaden impact of results
Deliver message effectively
Why include stakeholders in research?
Required by
Patient Centered Outcomes Research Institute
Authorized by Congress in 2010 as part of the Affordable Care Act
PCORI supports “research that addresses the questions and concerns most
relevant to patients, and we involve patients, caregivers, clinicians, and other
healthcare stakeholders, along with researchers, throughout the process”.
Stakeholder Engagement
No standard approach
Include stakeholders in all phases of research
Example of common stakeholder engagement strategy
COMPARING OPTIONS FOR MANAGEMENT:
PATIENT-CENTERED RESULTS FOR UTERINE FIBROIDS
Nationwide prospective cohort study
10,000 women undergoing treatment for uterine fibroids
Compare symptoms and fertility/ pregnancy outcomes among fibroid treatments
Funded by PCORI and AHRQ (Agency for Healthcare Research and Quality)
Stakeholder Engagement
Patients representatives involved in grant development
One patient is voting member of Steering Committee
Stakeholder Advisory Group is key study committee (20 members)
Stakeholder Advisory Group
Health Insurers
Ob/Gyns
Fibroid Device and Drug
Manufacturers
Health Systems
Government and Nonprofit Agencies
(e.g. ACOG)
Women with Fibroids
Stakeholders and Study Design
What are the most important outcomes of fibroid treatment?
STAKEHOLDER
Heavy
Bleeding
Pregnancy
and fertility
Treatment
failure
Women with
fibroids x x x
Ob/Gyns x
x x
Device
manufacturers x x
Health
insurers x
Stakeholders and Study Design
What are the most important outcomes of fibroid treatment?
STAKEHOLDER
Heavy
Bleeding
Pregnancy
and fertility
Treatment
failure
Sexual
Function
and Mental
health
Women with
fibroids x x x x
Ob/Gyns x
x x
Device
manufacturers x x
Health
insurers x
Stakeholders and Study Design
What are the most important outcomes of fibroid treatment?
STAKEHOLDER
Heavy
Bleeding
Pregnancy
and fertility
Treatment
failure
Sexual
Function and
Mental
Health
Cost
effectiveness
Women with
fibroids x x x x
Ob/Gyns x
x x
Device
manufacturers x x
Health insurers
x x
Stakeholders and Recruitment
How do we successfully enroll participants?
STAKEHOLDER
Clinical
encounters
Advertising Social media
Women with
fibroids
x
Ob/Gyns x
Device
manufacturers
x
Health insurers x
Challenges with Stakeholder Representatives
• Do stakeholders, especially patients, accurately represent their
community?
High health literacy
Get along with researchers
Able to attend meetings
Thousands of women
with fibroids
Input from
1 patient on
Steering Committee
New approach to Stakeholder Engagement
Crowdsource participation in research
Thousands of women
with fibroids
Input from
Thousands of women
with fibroids
Create online platform for stakeholder collaboration
Proposals developed, discussed, and revised online
Academic medical center faculty and staff only
Crowdsourcing Research to Diverse Stakeholders
• Welcome all perspectives: “Research is stronger
when all voices are heard and valued”
Build trust
Respect privacy
Support open discussions
MOSAIC
◦ Website open to public
◦ Registration required to post
comments
◦ Select identity settings
PCORI funded Community Engaged Network for All
Patient Powered Research Network (PPRN)
Joubert Syndrome and Related Disorders Foundation
(JSRDF) plan for research protocol
Brainstorming Research Ideas
Discussing the Study Protocol
Maintaining Engagement
Opportunity to “follow” the research
Real time email/text message updates as research is conducted
Disseminate and Implement Results
Medical journals have limited audience
Stakeholders engaged in their community
Stakeholders can support implementation of results
---AMA changes guidelines
---Blue Cross changes coverage decisions
Challenges with Mosaic
Need to connect to broader audience (e.g. text messaging)
Need core study team with enthusiastic partners
Women who Access
Mosaic
Input from
Thousands of women
with fibroids
Stakeholder Engagement
Improves and strengthens clinical research
Involve stakeholders from the start of research
Many approaches to engagement…more innovations soon!

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CER 2016 Jacoby stakeholder engagement

  • 1. Stakeholder Engagement for Patient-Centered Outcomes Research Vanessa Jacoby, MD, MAS Associate Professor Obstetrics, Gynecology, and Reproductive Sciences University of California, San Francisco
  • 2. Change in Research Model Design the Study Conduct the Study Disseminate and Implement Results ResearchersStakeholders
  • 3. Who are the Key Stakeholders? Researchers Patients and their families Health care providers Drug and device companies Health Insurers Government agencies Disease Advocates/Foundations Others?
  • 4. Why include stakeholders in research? Design the Study Conduct the Study Disseminate and Implement Results Support Funding Help Enrollment Diverse opinions strengthen design Broaden impact of results Deliver message effectively
  • 5. Why include stakeholders in research? Required by Patient Centered Outcomes Research Institute Authorized by Congress in 2010 as part of the Affordable Care Act PCORI supports “research that addresses the questions and concerns most relevant to patients, and we involve patients, caregivers, clinicians, and other healthcare stakeholders, along with researchers, throughout the process”.
  • 6. Stakeholder Engagement No standard approach Include stakeholders in all phases of research Example of common stakeholder engagement strategy
  • 7. COMPARING OPTIONS FOR MANAGEMENT: PATIENT-CENTERED RESULTS FOR UTERINE FIBROIDS Nationwide prospective cohort study 10,000 women undergoing treatment for uterine fibroids Compare symptoms and fertility/ pregnancy outcomes among fibroid treatments Funded by PCORI and AHRQ (Agency for Healthcare Research and Quality)
  • 8. Stakeholder Engagement Patients representatives involved in grant development One patient is voting member of Steering Committee Stakeholder Advisory Group is key study committee (20 members)
  • 9. Stakeholder Advisory Group Health Insurers Ob/Gyns Fibroid Device and Drug Manufacturers Health Systems Government and Nonprofit Agencies (e.g. ACOG) Women with Fibroids
  • 10. Stakeholders and Study Design What are the most important outcomes of fibroid treatment? STAKEHOLDER Heavy Bleeding Pregnancy and fertility Treatment failure Women with fibroids x x x Ob/Gyns x x x Device manufacturers x x Health insurers x
  • 11. Stakeholders and Study Design What are the most important outcomes of fibroid treatment? STAKEHOLDER Heavy Bleeding Pregnancy and fertility Treatment failure Sexual Function and Mental health Women with fibroids x x x x Ob/Gyns x x x Device manufacturers x x Health insurers x
  • 12. Stakeholders and Study Design What are the most important outcomes of fibroid treatment? STAKEHOLDER Heavy Bleeding Pregnancy and fertility Treatment failure Sexual Function and Mental Health Cost effectiveness Women with fibroids x x x x Ob/Gyns x x x Device manufacturers x x Health insurers x x
  • 13. Stakeholders and Recruitment How do we successfully enroll participants? STAKEHOLDER Clinical encounters Advertising Social media Women with fibroids x Ob/Gyns x Device manufacturers x Health insurers x
  • 14. Challenges with Stakeholder Representatives • Do stakeholders, especially patients, accurately represent their community? High health literacy Get along with researchers Able to attend meetings Thousands of women with fibroids Input from 1 patient on Steering Committee
  • 15. New approach to Stakeholder Engagement Crowdsource participation in research Thousands of women with fibroids Input from Thousands of women with fibroids Create online platform for stakeholder collaboration
  • 16. Proposals developed, discussed, and revised online Academic medical center faculty and staff only
  • 17. Crowdsourcing Research to Diverse Stakeholders • Welcome all perspectives: “Research is stronger when all voices are heard and valued”
  • 18. Build trust Respect privacy Support open discussions MOSAIC ◦ Website open to public ◦ Registration required to post comments ◦ Select identity settings
  • 19. PCORI funded Community Engaged Network for All Patient Powered Research Network (PPRN) Joubert Syndrome and Related Disorders Foundation (JSRDF) plan for research protocol
  • 22. Maintaining Engagement Opportunity to “follow” the research Real time email/text message updates as research is conducted
  • 23. Disseminate and Implement Results Medical journals have limited audience Stakeholders engaged in their community Stakeholders can support implementation of results ---AMA changes guidelines ---Blue Cross changes coverage decisions
  • 24. Challenges with Mosaic Need to connect to broader audience (e.g. text messaging) Need core study team with enthusiastic partners Women who Access Mosaic Input from Thousands of women with fibroids
  • 25. Stakeholder Engagement Improves and strengthens clinical research Involve stakeholders from the start of research Many approaches to engagement…more innovations soon!