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MEASURING DIGITAL SUCCESS




Presented By: Jeff Annino
INTRODUCTION


Today’s Agenda


  • Measuring Digital Success

     View & Evaluate Visitor Activity on your Website

     Using Metrics to Determine Quality vs Quantity

     Comprehensive (Real-time) Reporting


  • Questions & Discussion
MEASURING DIGITAL SUCCESS


• Detailed Statistics about visitors to a website
• Web-Based
• It’s… FREE




• Easy to install
• Won’t affect site speed or functionality
• Make Educated Decisions on marketing efforts


                                             3
MEASURING DIGITAL SUCCESS


         THE CENTER OF YOUR DIGITAL UNIVERSE

DIRECT    SEARCH ENGINE     SOCIAL MEDIA     DIGITAL ADVERTISING


EMAIL BROADCAST     PRESS RELEASE      BLOG      REFERRAL SITES


NEWSPAPER     DIRECT MAIL      BILLBOARD       TV     MAGAZINE




WHAT’S THE GOAL?
           VALUE?   =   LEAD    SALE       CONTENT    METRICS
GOOGLE ANALYTICS                    |      Reporting

                METRICS      |     Measuring Quality




• Visits                  Total Visits (New & Returning)

• Pages/Visit             Average # of Pages Viewed Per Visit (all visits)

• Visit Duration          Average Time On Site Per Visit (all visits)

• % of New Visits         Unique Visits (total visits – returning visits)

• Bounce Rate             Visits with only 1 interaction (lower the better)
     * All Metrics need to be considered when measuring quality
GOOGLE ANALYTICS     |    Reporting


   REPORTING OVERVIEW



             What’s happening right now?

             Who is visiting my website?

             How are they finding my website?

             What are they viewing?

             What are these visits worth?
GOOGLE ANALYTICS   |   Reporting


   REAL-TIME

• Number of Visitors

• Referral Sources

• Pages Being Viewed

• Keywords

• Geographic Location
GOOGLE ANALYTICS   |   Reporting


     AUDIENCE

Geographic Location

• Country

• State / Region

• City / Town

 > Interactive Map
GOOGLE ANALYTICS   |   Reporting


  AUDIENCE

Technology

• Browser

• Operating System

• Service Provider

• Mobile Devices
GOOGLE ANALYTICS         |   Reporting

     TRAFFIC SOURCES


         Site Averages
GOOGLE ANALYTICS              |     Reporting

                 TRAFFIC SOURCES         |    UTM Tracking


    Google “URL Builder”


    Landing Page URL


    Media Source
    Type of Ad


    Unique Name
    Create UTM Link
www.123.com/?utm_source=CT1Media&utm_medium=Banner&utm_campaign=DIGITAL_TEST
GOOGLE ANALYTICS      |   Reporting

TRAFFIC SOURCES   |   UTM Tracking
GOOGLE ANALYTICS      |   Reporting

TRAFFIC SOURCES   |   Keywords
GOOGLE ANALYTICS     |   Reporting

  CONTENT   | Website Pages
HEAT MAPPING   |   Visitor Clicks
GOOGLE ANALYTICS    |   Reporting

  CONVERSION   | URL Goals
Jeff Annino
    860.713.1279

Jannino@Courant.com

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Digital Influencer Marketing Seminar - Google Analytics

  • 2. INTRODUCTION Today’s Agenda • Measuring Digital Success View & Evaluate Visitor Activity on your Website Using Metrics to Determine Quality vs Quantity Comprehensive (Real-time) Reporting • Questions & Discussion
  • 3. MEASURING DIGITAL SUCCESS • Detailed Statistics about visitors to a website • Web-Based • It’s… FREE • Easy to install • Won’t affect site speed or functionality • Make Educated Decisions on marketing efforts 3
  • 4. MEASURING DIGITAL SUCCESS THE CENTER OF YOUR DIGITAL UNIVERSE DIRECT SEARCH ENGINE SOCIAL MEDIA DIGITAL ADVERTISING EMAIL BROADCAST PRESS RELEASE BLOG REFERRAL SITES NEWSPAPER DIRECT MAIL BILLBOARD TV MAGAZINE WHAT’S THE GOAL? VALUE? = LEAD SALE CONTENT METRICS
  • 5. GOOGLE ANALYTICS | Reporting METRICS | Measuring Quality • Visits Total Visits (New & Returning) • Pages/Visit Average # of Pages Viewed Per Visit (all visits) • Visit Duration Average Time On Site Per Visit (all visits) • % of New Visits Unique Visits (total visits – returning visits) • Bounce Rate Visits with only 1 interaction (lower the better) * All Metrics need to be considered when measuring quality
  • 6. GOOGLE ANALYTICS | Reporting REPORTING OVERVIEW What’s happening right now? Who is visiting my website? How are they finding my website? What are they viewing? What are these visits worth?
  • 7. GOOGLE ANALYTICS | Reporting REAL-TIME • Number of Visitors • Referral Sources • Pages Being Viewed • Keywords • Geographic Location
  • 8. GOOGLE ANALYTICS | Reporting AUDIENCE Geographic Location • Country • State / Region • City / Town > Interactive Map
  • 9. GOOGLE ANALYTICS | Reporting AUDIENCE Technology • Browser • Operating System • Service Provider • Mobile Devices
  • 10. GOOGLE ANALYTICS | Reporting TRAFFIC SOURCES Site Averages
  • 11. GOOGLE ANALYTICS | Reporting TRAFFIC SOURCES | UTM Tracking Google “URL Builder” Landing Page URL Media Source Type of Ad Unique Name Create UTM Link www.123.com/?utm_source=CT1Media&utm_medium=Banner&utm_campaign=DIGITAL_TEST
  • 12. GOOGLE ANALYTICS | Reporting TRAFFIC SOURCES | UTM Tracking
  • 13. GOOGLE ANALYTICS | Reporting TRAFFIC SOURCES | Keywords
  • 14. GOOGLE ANALYTICS | Reporting CONTENT | Website Pages
  • 15. HEAT MAPPING | Visitor Clicks
  • 16. GOOGLE ANALYTICS | Reporting CONVERSION | URL Goals
  • 17. Jeff Annino 860.713.1279 Jannino@Courant.com