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Using Amazon Data
for Last-Minute
Holiday
Optimizations
EXPERT REPORT
Today’s Logistics
Kerry Mallett
Webinar Coordinator
Recording & slides will be in your inbox
shortly after the session
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WE’VE MASTERED THE
MEDIA THAT
MATTERS MOST
Tinuiti is the largest independent performance
marketing firm across Streaming TV and the
Triopoly of Google, Facebook, Amazon.
Employees
Media managed
Award-winning
culture*
$3B
#1
950+
Some of
Our Clients
Our
Recognition
For commerce leaders of today and the future
Our Speakers
ANDY TAYLOR
VP Research
BRENNA HUGGINS
Senior Account Manager,
Softlines
PRATEEK HARALALKA
Head of Customer Success
Agenda
● The 2021 Holiday Shopping Landscape
● From the Data: How will the Shopping
Season Unfold?
● Last Minute Optimizations
Fulfillment + Inventory
Promotions + Merchandise Strategies
Data-Driven SEO & Advertising
6
What is your biggest pain point
this holiday season?
● Inventory and fulfillment challenges
● Advertising costs
● Challenges with promotions
● Something else - tell us in the chat!
POLL QUESTION
The 2021 Holiday
Shopping Landscape
Total Retail: 2019 vs 2020 vs 2021
You can see:
● Dip in April 2020
● The recovery by June of 2020
● And how much higher 2021 is
trending
Growth: Physical Retail vs eCommerce
In Q2 2020, eCommerce got a huge
boost from COVID:
40%+ vs -10%
1 year on, in Q2 2021, the tables have
turned:
10% vs 30%+
Which Categories Won in 2020?
The 2021 Holiday Landscape
Container Prices 4x That in
January, 2021 - Freightos.com
Acute Shortage of CDLs - Walmart
Offering $160k/yr
LOGISTICS
Retailers Already Offering Deals
Expect Shopping To Continue Well Into January
LONGER
HOLIDAY
SEASON
Digital Inflation of 3.3% in
September - 1st Time Ever!
Overall Inflation of 5.2%
Fall in Savings from 9.2% to 7.5%
INFLATION
Lower Output From Chinese Factories
China’s Zero-Covid Policy Impacting
Ports
MANUFACTURING
WOES
12
How will the shopping
season unfold?
From the data
13
October Prime Day Created a New Q4 Holiday in 2020
Ad Click Value Slumped in the Third Week of December
2020
Was demand pulled forward by October Prime Day? Or was it all just shipping fears?
Demand Might Outstrip Capacity Once Again
Shoppers Still Nervous from 2020 ‘Shipageddon’?
Source: 2021 Tinuiti Holiday Shopper Survey
57% of shoppers expect to start shopping on or before Thanksgiving,
compared to 48% who expected to do the same in 2020
It’s no Prime Day, but Amazon launched Black Friday
Deals Already
Target also ran their ‘Deal Days’ event from Oct 10-12, as retailers push consumers to shop earlier
Advertisers still seeing huge CPC growth heading into Q4
Advertisers still seeing huge CPC growth heading into
Q4...across categories
CPC is still growing across most of the product categories we’ve studied
Advertisers still seeing huge CPC growth heading into
Q4...across borders
CPC growth is even stronger internationally than in the US
Cyber Weekend Will Be Pricey, but Worthwhile
Fulfillment + Inventory
Last Minute Optimizations
23
Inventory Coverage
SELLER CENTRAL
● Send an FBA Bulk Up Order to cover season
● Protect your listings with backup inventory on MFN
*Don’t forget to input realistic ship windows for your
warehouse
VENDOR CENTRAL
● Send bulk up order through Born to Run on top
sellers
● Cover Amazon’s out of stock with drop ship listings
What if I Have Inventory Issues?
OUT OF STOCK
● Identify inventory pockets you do have instock
● Pivot merchandising and marketing levers to drive
traffic to this inventory
● Slow down or turn off marketing for out of stock
items
● Position inventory to be a replacement for top
sellers through bundling, promotion, price change
etc
25
SLOW SELLERS
● Identify items with low sell through
● Pivot merchandising and marketing levers to drive
traffic to this inventory
● Promote early
● Bundle with top selling
Promotions +
Merchandise Strategies
Last Minute Optimizations
26
Promotions
COUPONS
Definition: High visibility on the search results page with the
coupon badge. Shoppers engage by “clipping” the coupon to
apply discount
Eligibility: Minimum 20% off discount + good reviews
LIGHTNING DEALS
Definition: Limited quantity deals that run for several hours on
the event page
Eligibility: Minimum 20% discount off the lowest price in last
30 days or last year to date
7-DAY DEALS
Definition: Price discounts featured on the event page
that run throughout duration of the event
Eligibility (Sellers only): Minimum 15% discount off
lowest price in last 30 days or last year to date
BEST DEALS
Definition: Limited quantity deals that run for 14 days
on the event page
Eligibility (Vendors only): Minimum 15% off discount
off the lowest price in last 30 days or last year to date
Merchandising Fundamentals
Images
● Use all image slots
● Get creative
● Consider using video
Everything on the detail page is free real estate to add search optimization
and promote your product and brand
Variations
● Fix any issues right away
● Don’t change in Q4
Bullet Points
● Put important conversion details at
top
● Have SEO content in the rest
Title
● Ensure they are
search optimized
● Max out characters
29
Amazon A+ Content
What is Enhanced Marketing Content?
● Enhance product detail pages with
additional text and images.
● Premium branded placement below the fold
on your Amazon detail page.
● Packages the listing together and helps
distinguish your products as premium.
Merchandising Levers at your Disposal
Comparison chart to
A+ content
Amazon Posts*
Brand Store*
30
Brand Story*
*Brand Registered
Data-Driven SEO &
Advertising
Last Minute Optimizations
32
The Dynamics Around the Key Search Terms
33
“Holiday Gifts” - Diving Deep
Holiday Advertising - What to Expect
Change in Ad Spend: October 1st - 7th vs October 26th - November 1st
2021
Sponsored Product Ads Sponsored Brand Ads Sponsored Display Ads
(23.08%) (22.95%) (15.58%)
2020
Sponsored Product Ads Sponsored Brand Ads Sponsored Display Ads
(5.11%) NA +7.87%
October Last Week vs November Last Week
2020
Sponsored Product Ads Sponsored Brand Ads Sponsored Display Ads
+69.18% +54.80% +63.74%
Percentage increase in CPC between September end & October end
Keywords: 'gift', 'gifts', 'holiday', 'holidays', 'christmas'
2020 12%
2021 14%
Clearly, that wasn't big. However, when comparing
October 2020 & October 2021, CPC increased by 80%!
Good news! There’s still time!
As seen on this table, the game really only
begins in November!
Retailers actually reduced their Ad Spend!
The Phased Approach to Advertising
NOW: START!
● Test - Creatives,
Products,
Keywords, Bids
● Get The Flywheel
Going
● Awareness +
Brand Video Ads
● Medium PPC
Investment
●
TURKEY 5
● Go Big
● Defense
● Conquesting
● Remain Agile
○ Inventory
○ Competitors
● Heavy PPC
Investment
DECEMBER
● Defense
● Conquesting
● Messaging
○ Last Minute
Gifting
● Liquidate
● Low PPC
Investment
35
Overall Framework
NOW: START!
● Test - Creatives,
Audiences,
Products,
Keywords, Bids
● Get The Flywheel
Going
● Awareness +
Brand Video Ads
●
●
TURKEY 5
● Go Big
● Conquesting
● Remain Agile
DECEMBER
● Messaging
● Liquidate
36
Source: Feedvisor
Next Steps
37
Key Takeaways
● The 4 Focus Areas:
○ Inventory
○ SEO
○ Advertising
○ Promotions
● Shoppers are expected to shop earlier - make sure you’re
there to meet them in the early days of the holiday
shopping season
● Amazon Ads pricing is much higher than it was last year -
set expectations and budgets accordingly
● Harvest learnings from Prime Day 2021 & Q4, 2020
● Pick your battles carefully and remain agile
Schedule Your
Consultation
with an Amazon
Expert
Q&A
Thank you!

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Expert Report: Using Amazon Data for Last-Minute Holiday Optimizations

  • 1. Using Amazon Data for Last-Minute Holiday Optimizations EXPERT REPORT
  • 2. Today’s Logistics Kerry Mallett Webinar Coordinator Recording & slides will be in your inbox shortly after the session Download relevant resources Join our chat and submit questions for live Q&A Log back anytime with same link Join our poll questions
  • 3. WE’VE MASTERED THE MEDIA THAT MATTERS MOST Tinuiti is the largest independent performance marketing firm across Streaming TV and the Triopoly of Google, Facebook, Amazon. Employees Media managed Award-winning culture* $3B #1 950+
  • 4. Some of Our Clients Our Recognition For commerce leaders of today and the future
  • 5. Our Speakers ANDY TAYLOR VP Research BRENNA HUGGINS Senior Account Manager, Softlines PRATEEK HARALALKA Head of Customer Success
  • 6. Agenda ● The 2021 Holiday Shopping Landscape ● From the Data: How will the Shopping Season Unfold? ● Last Minute Optimizations Fulfillment + Inventory Promotions + Merchandise Strategies Data-Driven SEO & Advertising 6
  • 7. What is your biggest pain point this holiday season? ● Inventory and fulfillment challenges ● Advertising costs ● Challenges with promotions ● Something else - tell us in the chat! POLL QUESTION
  • 9. Total Retail: 2019 vs 2020 vs 2021 You can see: ● Dip in April 2020 ● The recovery by June of 2020 ● And how much higher 2021 is trending
  • 10. Growth: Physical Retail vs eCommerce In Q2 2020, eCommerce got a huge boost from COVID: 40%+ vs -10% 1 year on, in Q2 2021, the tables have turned: 10% vs 30%+
  • 12. The 2021 Holiday Landscape Container Prices 4x That in January, 2021 - Freightos.com Acute Shortage of CDLs - Walmart Offering $160k/yr LOGISTICS Retailers Already Offering Deals Expect Shopping To Continue Well Into January LONGER HOLIDAY SEASON Digital Inflation of 3.3% in September - 1st Time Ever! Overall Inflation of 5.2% Fall in Savings from 9.2% to 7.5% INFLATION Lower Output From Chinese Factories China’s Zero-Covid Policy Impacting Ports MANUFACTURING WOES 12
  • 13. How will the shopping season unfold? From the data 13
  • 14. October Prime Day Created a New Q4 Holiday in 2020
  • 15. Ad Click Value Slumped in the Third Week of December 2020 Was demand pulled forward by October Prime Day? Or was it all just shipping fears?
  • 16. Demand Might Outstrip Capacity Once Again
  • 17. Shoppers Still Nervous from 2020 ‘Shipageddon’? Source: 2021 Tinuiti Holiday Shopper Survey 57% of shoppers expect to start shopping on or before Thanksgiving, compared to 48% who expected to do the same in 2020
  • 18. It’s no Prime Day, but Amazon launched Black Friday Deals Already Target also ran their ‘Deal Days’ event from Oct 10-12, as retailers push consumers to shop earlier
  • 19. Advertisers still seeing huge CPC growth heading into Q4
  • 20. Advertisers still seeing huge CPC growth heading into Q4...across categories CPC is still growing across most of the product categories we’ve studied
  • 21. Advertisers still seeing huge CPC growth heading into Q4...across borders CPC growth is even stronger internationally than in the US
  • 22. Cyber Weekend Will Be Pricey, but Worthwhile
  • 23. Fulfillment + Inventory Last Minute Optimizations 23
  • 24. Inventory Coverage SELLER CENTRAL ● Send an FBA Bulk Up Order to cover season ● Protect your listings with backup inventory on MFN *Don’t forget to input realistic ship windows for your warehouse VENDOR CENTRAL ● Send bulk up order through Born to Run on top sellers ● Cover Amazon’s out of stock with drop ship listings
  • 25. What if I Have Inventory Issues? OUT OF STOCK ● Identify inventory pockets you do have instock ● Pivot merchandising and marketing levers to drive traffic to this inventory ● Slow down or turn off marketing for out of stock items ● Position inventory to be a replacement for top sellers through bundling, promotion, price change etc 25 SLOW SELLERS ● Identify items with low sell through ● Pivot merchandising and marketing levers to drive traffic to this inventory ● Promote early ● Bundle with top selling
  • 26. Promotions + Merchandise Strategies Last Minute Optimizations 26
  • 27. Promotions COUPONS Definition: High visibility on the search results page with the coupon badge. Shoppers engage by “clipping” the coupon to apply discount Eligibility: Minimum 20% off discount + good reviews LIGHTNING DEALS Definition: Limited quantity deals that run for several hours on the event page Eligibility: Minimum 20% discount off the lowest price in last 30 days or last year to date 7-DAY DEALS Definition: Price discounts featured on the event page that run throughout duration of the event Eligibility (Sellers only): Minimum 15% discount off lowest price in last 30 days or last year to date BEST DEALS Definition: Limited quantity deals that run for 14 days on the event page Eligibility (Vendors only): Minimum 15% off discount off the lowest price in last 30 days or last year to date
  • 28. Merchandising Fundamentals Images ● Use all image slots ● Get creative ● Consider using video Everything on the detail page is free real estate to add search optimization and promote your product and brand Variations ● Fix any issues right away ● Don’t change in Q4 Bullet Points ● Put important conversion details at top ● Have SEO content in the rest Title ● Ensure they are search optimized ● Max out characters
  • 29. 29 Amazon A+ Content What is Enhanced Marketing Content? ● Enhance product detail pages with additional text and images. ● Premium branded placement below the fold on your Amazon detail page. ● Packages the listing together and helps distinguish your products as premium.
  • 30. Merchandising Levers at your Disposal Comparison chart to A+ content Amazon Posts* Brand Store* 30 Brand Story* *Brand Registered
  • 31. Data-Driven SEO & Advertising Last Minute Optimizations
  • 32. 32 The Dynamics Around the Key Search Terms
  • 34. Holiday Advertising - What to Expect Change in Ad Spend: October 1st - 7th vs October 26th - November 1st 2021 Sponsored Product Ads Sponsored Brand Ads Sponsored Display Ads (23.08%) (22.95%) (15.58%) 2020 Sponsored Product Ads Sponsored Brand Ads Sponsored Display Ads (5.11%) NA +7.87% October Last Week vs November Last Week 2020 Sponsored Product Ads Sponsored Brand Ads Sponsored Display Ads +69.18% +54.80% +63.74% Percentage increase in CPC between September end & October end Keywords: 'gift', 'gifts', 'holiday', 'holidays', 'christmas' 2020 12% 2021 14% Clearly, that wasn't big. However, when comparing October 2020 & October 2021, CPC increased by 80%! Good news! There’s still time! As seen on this table, the game really only begins in November! Retailers actually reduced their Ad Spend!
  • 35. The Phased Approach to Advertising NOW: START! ● Test - Creatives, Products, Keywords, Bids ● Get The Flywheel Going ● Awareness + Brand Video Ads ● Medium PPC Investment ● TURKEY 5 ● Go Big ● Defense ● Conquesting ● Remain Agile ○ Inventory ○ Competitors ● Heavy PPC Investment DECEMBER ● Defense ● Conquesting ● Messaging ○ Last Minute Gifting ● Liquidate ● Low PPC Investment 35
  • 36. Overall Framework NOW: START! ● Test - Creatives, Audiences, Products, Keywords, Bids ● Get The Flywheel Going ● Awareness + Brand Video Ads ● ● TURKEY 5 ● Go Big ● Conquesting ● Remain Agile DECEMBER ● Messaging ● Liquidate 36 Source: Feedvisor
  • 38. Key Takeaways ● The 4 Focus Areas: ○ Inventory ○ SEO ○ Advertising ○ Promotions ● Shoppers are expected to shop earlier - make sure you’re there to meet them in the early days of the holiday shopping season ● Amazon Ads pricing is much higher than it was last year - set expectations and budgets accordingly ● Harvest learnings from Prime Day 2021 & Q4, 2020 ● Pick your battles carefully and remain agile
  • 40. Q&A
  • 41.