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ERIK ASGEIRSSON
President, Chief Executive Officer
CPA.com
BUILDING A BRIDGE
to the CPA Firm of the Future.
CPA.com an AICPA company
• Empowering CPAs and Businesses for the Digital
Age
Erik Asgeirsson, President and CEO, CPA.com
• Industry leader with over 20 years of experience
leading technology organizations
• Consistently recognized as one of Accounting
Today’s “Top 100 Most Influential People”
• BS Electrical Engineering, George Washington
University, and MBA in Finance, NYU Stern School
of Business
Empowering CPA’s
in a Digital World
THEPOWEROF
SMARTBUSINESS
Future readiness
Changing technology & regulatory
landscape
Staying relevant
Capitalizing on opportunities
ahead
Today’s Discussion
Smart Business – the Digital Imperative
Changing Era for Accounting Services
Changing Technology Landscape
Staying Relevant
Panel Discussion
5
SMARTBUSINESS–THE
DIGITALIMPERATIVE
Client Perspective: Driving Firms
• Business transformation key to future success (KPMG
CEO noted 75% of their clients are in some type of
business transformation)
• Need to focus on relevance of services and value
proposition. Many feel services they are providing
today will not be relevant in 5 – 10 years.
• Evolving your business critical to future success. Firms
need to play a key role.
8
CLIENTBEHAVIORS
&MARKETSTRATEGY
Work
Smarter
Be
Specific Innovate
VERTICAL EXPERT
Firm Service Lines
Audit Tax BPO
Impact of Technology
to Major Firm Service Lines
• Efficiencies
• Innovation
• Efficiencies
• Innovation
• Transformative
• Revenue Growth
New Opportunities Emerging
Dramatic Change
Past Few Years
“In times of disruption the bridge
builders win.”
- Nicholas Carr, author of “The Glass Cage”
2014 Digital CPA Conference Keynote
Digital Imperative
11
CHANGINGERAOFACCOUNTINGSERVICES
12
Changing Firm Value Proposition
Value
Automation
Today Tomorrow
Trusted
Advisor
Trusted
Advisor
Growth
Specialization
Business Insights
Commoditization of low end
Higher Margin
Low margin/fee pressures
Automation
Of Services
Transactional
Decline
Transactional
Bookkeeping
Effectively Communicate
14
1990
2000
Today
Client Accounting Over Past 20 Years
Today’s Opportunity
• Cloud based
• Strategic
• Paperless
• Dashboards
• Real Time
Small Businesses push work
back to firms to focus more
on their business
Role of Firms Reduced
QuickBooks introduced
to small businesses
Helping Firms Reclaim Trusted
Advisor Role
Virtual
Controllership
Collaborative
Advisory
Services –
Virtual CFO
Write-Up
Wide Spectrum of Service Levels for Client Accounting
Business Process
Outsourcing
Advisory $
Transactional
Firm Service
Spectrum
Specialize in Client Industry Verticals
 Healthcare
 Not-For-Profit
 Technology
 Professional Services
 Property Management
 Charter Schools
 Retail
 Franchises
“If you look at the history of the American capital
market, there's probably no innovation more
important than the idea of generally accepted
accountancy principles.”
- Larry Summers
Former Secretary of Treasury
Standards are Evolving as Well…
17
New Standard for Client Accounting Services
Most Significant Non Audit Standard Change of Past 35
years (SSARS 21):
• Creates a bright line between accounting (preparation) and
reporting (compilation and review) services
• Adapts the older standards for the current electronic and
cloud based environment
• Very significant change for Firm Client Accounting/BPO
Practices
Copyright © 2013 American Institute of CPAs. All rights reserved.
19
New Thinking Required
Key Areas:
• Revise Positioning and Services
• Write-up & Compilation Service
• Client Accounting & BPO Services
• Value of CPA Firm
• Updating of Engagement Letters
• Updating of Service Delivery
• Legend requirement is an
OPPORTUNITY to highlight firm
value
EVER
CHANGINGTECHNOLOGY
LANDSCAPE
The Cloud is the Computer
‣ Next stage of IT democratization
‣ User-friendly online interfaces: easy buying,
easy configuring, easy monitoring
‣ New applications
(what is the cloud’s spreadsheet?)
‣ IT as enabler, not gatekeeper
Source: “The Big Switch & Beyond” – Nicholas Carr, author, 2014 Digital CPA Conference Keynote
Growth of Amazon Cloud Services
More than a million active customers in 190
countries, including 900 government agencies,
3,400 education institutions and more than 11,200
nonprofits.
11 Regions in the U.S., Brazil, Europe, Japan,
Singapore, Australia, and China with 28 Availability
Zones.
Global network of AWS Edge locations now
consists of 52 points of presence worldwide,
including locations in the United States, Europe,
Asia, Australia and South America.
Reduced prices 47 times since AWS launched in
2006 [Dec. 2014].
Every day, Amazon Web Services adds enough
new server capacity to support all of Amazon's
global infrastructure when it was a $7 billion
enterprise.
Source: “20/20 Vision for 2020: The New Small Business Application Market” – Bob Anderson,
Gartner, Inc. 2014
Per Gartner SaaS,
cloud market will be
significantly larger
than on premise
software by 2020
24
2020 Vision for Small Business Applications
Suites replaced by loosely coupled applications
Cloud deployment for almost everything
Importance collaborativeworkflows (internal and external)
Mobility first – Everywhere, in every application, on every device
Embedded and Predictive Analytics - Big Data Streams
Integration, Open API’s as we move from suites to federated apps
Application marketplaces
Security takes on new meaning for you and yourclients
Source: “20/20 Vision for 2020: The New Small Business Application Market” – Bob Anderson,
Gartner, Inc. 2014
25
Cyber Security and the Cloud
• Ongoing high profile cyber attacks
• Key is to manage, contain, and react to
the threats
• Cloud offers significant opportunities
from both capability and security
perspective
• Important to always think about
security and leverage best practices
(SOC, etc.)
Key to firm adoption is finding pain (value) points…
CHASM
Helping Firms With
Adoption Curve
Firm Solutions
CPA
Profession
Top 100 Top 500
Small Firms*
Widespread Adoption: The Great Equalizer
(CPA firms and outsourced F&A firms)
Staying Relevant in these
Changing Times
Increasing Automation
‣ Automation of “tacit” (psychomotor) skills: pilots, drivers,
soldiers ...
‣ Automation of intellectual skills: accounting, medicine, law,
management ...
‣ Efficient orchestration of commerce
‣ Concentration of profit
Source: “The Big Switch & Beyond” – Nicholas Carr, author, 2014 Digital CPA Conference Keynote
Dangers Ahead
Complacency, Bias, Deskilling: “The Glass Cage”
Source: “The Big Switch & Beyond” – Nicholas Carr, author, 2014 Digital CPA Conference Keynote
Trusted Advisors Role
‣ Transcend the routine
‣ Develop specialized knowledge
‣ Stay ahead of automation wave
‣ Be valued for expertise and insight
‣ Translate data into wisdom
Source: “The Big Switch & Beyond” – Nicholas Carr, author, 2014 Digital CPA Conference Keynote
“To drive a culture of innovation, leaders
realize they have to let go of the past.”
- Doug Menefee, Enterprise CIO Advisor at Amazon Web Services
“How to Become the CFO – The Chief Future Officer of your Organization”
2015 Executive Roundtable presentation
LET’SHEARFROMPRACTITIONERS
Rethinking Service Offerings
35
AICPA
• World’s largest member organization for
accountancy
Mark Koziel, CPA, CGMA, Vice President- Firm
Services & Global Alliances, AICPA
• Oversees development, ongoing improvement &
delivery of services to members in PCPS/Firm Practice
Management
• Named one of the Top 100 Most Influential People in
Accounting from 2008-2014
• 12 years in public accounting
• BS in Accounting from Canisius College
Fintelligent, LLC
• On Demand Financial Department for Growing
Companies
Rob Ripp, MBA, President, Fintelligent, LLC
• 25 years operating and financial experience in
technology, services, manufacturing industries
• Served emerging companies as C-level executive
• Founded Fintelligent
• BS from Lehigh University and an MBA from Emory
University
Fiscal Management
Associates, LLC
• About helping nonprofits meet their mission
Andrea Mills, CPA, Partner, FMA
• Extensive experience working with nonprofits
• Serves clients across the country and
internationally
• Adjunct professor at Columbia University’s School
of Continuing Education
• BBA from Temple University, MBA from Drexel
University
Rob Ripp,
MBA, President,
Fintelligent, LLC
Andrea Mills,
CPA, Partner,
FMA
Mark Koziel,
CPA, CGMA,
Vice President,
AICPA
39
CPA.com Resources
Additional Resources
Digital CPA Webcast Series
o July 16th: Discussion on affordable care act and clients’ expectations of you
CPA.com Blog
Follow @CPAcom on Twitter
White Papers
o “The CPA of the Future 2015 Study,” www.cpa.com/future-ready-cpa
Digital CPA Conference
o December 7-9, 2015
o Las Vegas, NV
42
Your Feedback Needed
go.trustradius.com/cpa
Find a copy of this
presentation at:
Slideshare.net/CPAcom
45

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Building a bridge to CPA firm of the future

  • 1. ERIK ASGEIRSSON President, Chief Executive Officer CPA.com BUILDING A BRIDGE to the CPA Firm of the Future.
  • 2. CPA.com an AICPA company • Empowering CPAs and Businesses for the Digital Age Erik Asgeirsson, President and CEO, CPA.com • Industry leader with over 20 years of experience leading technology organizations • Consistently recognized as one of Accounting Today’s “Top 100 Most Influential People” • BS Electrical Engineering, George Washington University, and MBA in Finance, NYU Stern School of Business
  • 3. Empowering CPA’s in a Digital World
  • 4. THEPOWEROF SMARTBUSINESS Future readiness Changing technology & regulatory landscape Staying relevant Capitalizing on opportunities ahead
  • 5. Today’s Discussion Smart Business – the Digital Imperative Changing Era for Accounting Services Changing Technology Landscape Staying Relevant Panel Discussion 5
  • 7. Client Perspective: Driving Firms • Business transformation key to future success (KPMG CEO noted 75% of their clients are in some type of business transformation) • Need to focus on relevance of services and value proposition. Many feel services they are providing today will not be relevant in 5 – 10 years. • Evolving your business critical to future success. Firms need to play a key role.
  • 8. 8
  • 10. Firm Service Lines Audit Tax BPO Impact of Technology to Major Firm Service Lines • Efficiencies • Innovation • Efficiencies • Innovation • Transformative • Revenue Growth New Opportunities Emerging Dramatic Change Past Few Years
  • 11. “In times of disruption the bridge builders win.” - Nicholas Carr, author of “The Glass Cage” 2014 Digital CPA Conference Keynote Digital Imperative 11
  • 13. Changing Firm Value Proposition Value Automation Today Tomorrow Trusted Advisor Trusted Advisor Growth Specialization Business Insights Commoditization of low end Higher Margin Low margin/fee pressures Automation Of Services Transactional Decline Transactional Bookkeeping
  • 15. 1990 2000 Today Client Accounting Over Past 20 Years Today’s Opportunity • Cloud based • Strategic • Paperless • Dashboards • Real Time Small Businesses push work back to firms to focus more on their business Role of Firms Reduced QuickBooks introduced to small businesses Helping Firms Reclaim Trusted Advisor Role
  • 16. Virtual Controllership Collaborative Advisory Services – Virtual CFO Write-Up Wide Spectrum of Service Levels for Client Accounting Business Process Outsourcing Advisory $ Transactional Firm Service Spectrum Specialize in Client Industry Verticals  Healthcare  Not-For-Profit  Technology  Professional Services  Property Management  Charter Schools  Retail  Franchises
  • 17. “If you look at the history of the American capital market, there's probably no innovation more important than the idea of generally accepted accountancy principles.” - Larry Summers Former Secretary of Treasury Standards are Evolving as Well… 17
  • 18. New Standard for Client Accounting Services Most Significant Non Audit Standard Change of Past 35 years (SSARS 21): • Creates a bright line between accounting (preparation) and reporting (compilation and review) services • Adapts the older standards for the current electronic and cloud based environment • Very significant change for Firm Client Accounting/BPO Practices
  • 19. Copyright © 2013 American Institute of CPAs. All rights reserved. 19
  • 20. New Thinking Required Key Areas: • Revise Positioning and Services • Write-up & Compilation Service • Client Accounting & BPO Services • Value of CPA Firm • Updating of Engagement Letters • Updating of Service Delivery • Legend requirement is an OPPORTUNITY to highlight firm value
  • 22. The Cloud is the Computer ‣ Next stage of IT democratization ‣ User-friendly online interfaces: easy buying, easy configuring, easy monitoring ‣ New applications (what is the cloud’s spreadsheet?) ‣ IT as enabler, not gatekeeper Source: “The Big Switch & Beyond” – Nicholas Carr, author, 2014 Digital CPA Conference Keynote
  • 23. Growth of Amazon Cloud Services More than a million active customers in 190 countries, including 900 government agencies, 3,400 education institutions and more than 11,200 nonprofits. 11 Regions in the U.S., Brazil, Europe, Japan, Singapore, Australia, and China with 28 Availability Zones. Global network of AWS Edge locations now consists of 52 points of presence worldwide, including locations in the United States, Europe, Asia, Australia and South America. Reduced prices 47 times since AWS launched in 2006 [Dec. 2014]. Every day, Amazon Web Services adds enough new server capacity to support all of Amazon's global infrastructure when it was a $7 billion enterprise.
  • 24. Source: “20/20 Vision for 2020: The New Small Business Application Market” – Bob Anderson, Gartner, Inc. 2014 Per Gartner SaaS, cloud market will be significantly larger than on premise software by 2020 24
  • 25. 2020 Vision for Small Business Applications Suites replaced by loosely coupled applications Cloud deployment for almost everything Importance collaborativeworkflows (internal and external) Mobility first – Everywhere, in every application, on every device Embedded and Predictive Analytics - Big Data Streams Integration, Open API’s as we move from suites to federated apps Application marketplaces Security takes on new meaning for you and yourclients Source: “20/20 Vision for 2020: The New Small Business Application Market” – Bob Anderson, Gartner, Inc. 2014 25
  • 26. Cyber Security and the Cloud • Ongoing high profile cyber attacks • Key is to manage, contain, and react to the threats • Cloud offers significant opportunities from both capability and security perspective • Important to always think about security and leverage best practices (SOC, etc.)
  • 27. Key to firm adoption is finding pain (value) points… CHASM Helping Firms With Adoption Curve Firm Solutions CPA Profession
  • 28. Top 100 Top 500 Small Firms* Widespread Adoption: The Great Equalizer (CPA firms and outsourced F&A firms)
  • 29. Staying Relevant in these Changing Times
  • 30. Increasing Automation ‣ Automation of “tacit” (psychomotor) skills: pilots, drivers, soldiers ... ‣ Automation of intellectual skills: accounting, medicine, law, management ... ‣ Efficient orchestration of commerce ‣ Concentration of profit Source: “The Big Switch & Beyond” – Nicholas Carr, author, 2014 Digital CPA Conference Keynote
  • 31. Dangers Ahead Complacency, Bias, Deskilling: “The Glass Cage” Source: “The Big Switch & Beyond” – Nicholas Carr, author, 2014 Digital CPA Conference Keynote
  • 32. Trusted Advisors Role ‣ Transcend the routine ‣ Develop specialized knowledge ‣ Stay ahead of automation wave ‣ Be valued for expertise and insight ‣ Translate data into wisdom Source: “The Big Switch & Beyond” – Nicholas Carr, author, 2014 Digital CPA Conference Keynote
  • 33. “To drive a culture of innovation, leaders realize they have to let go of the past.” - Doug Menefee, Enterprise CIO Advisor at Amazon Web Services “How to Become the CFO – The Chief Future Officer of your Organization” 2015 Executive Roundtable presentation
  • 36. AICPA • World’s largest member organization for accountancy Mark Koziel, CPA, CGMA, Vice President- Firm Services & Global Alliances, AICPA • Oversees development, ongoing improvement & delivery of services to members in PCPS/Firm Practice Management • Named one of the Top 100 Most Influential People in Accounting from 2008-2014 • 12 years in public accounting • BS in Accounting from Canisius College
  • 37. Fintelligent, LLC • On Demand Financial Department for Growing Companies Rob Ripp, MBA, President, Fintelligent, LLC • 25 years operating and financial experience in technology, services, manufacturing industries • Served emerging companies as C-level executive • Founded Fintelligent • BS from Lehigh University and an MBA from Emory University
  • 38. Fiscal Management Associates, LLC • About helping nonprofits meet their mission Andrea Mills, CPA, Partner, FMA • Extensive experience working with nonprofits • Serves clients across the country and internationally • Adjunct professor at Columbia University’s School of Continuing Education • BBA from Temple University, MBA from Drexel University
  • 39. Rob Ripp, MBA, President, Fintelligent, LLC Andrea Mills, CPA, Partner, FMA Mark Koziel, CPA, CGMA, Vice President, AICPA 39
  • 41. Additional Resources Digital CPA Webcast Series o July 16th: Discussion on affordable care act and clients’ expectations of you CPA.com Blog Follow @CPAcom on Twitter White Papers o “The CPA of the Future 2015 Study,” www.cpa.com/future-ready-cpa Digital CPA Conference o December 7-9, 2015 o Las Vegas, NV 42
  • 43. Find a copy of this presentation at: Slideshare.net/CPAcom
  • 44. 45