International Corporate Volunteerism (ICV) 2013 Benchmarking Study

Hinweis der Redaktion

1. There is a greater emphasis on shared responsibility this year.
2. There appears to be a balance between virtual and face-to-face traning/orientation activities for the volunteers
3. We ask all PULSE Volunteers to write a PULSE PDP, which is standard practice each year as a way of tracking individuals' achievements & development plans (in consultation with their supervising manager). This leads GSK managers to see their employee's PULSE experience as squarely tied into their leadership development journey within the company. we use our alumni as program ambassadors -- they are required to do at least 2 meetings within their organizations as well as a group executive-level presentation; we have had alumni do the in-country orientation for project teams Some are required, some are optional. Identifying business insights is an optional that we plan to make a required element. will be developed further over the course of this year. Selected volunteers participate in executive debrief; all volunteers encouraged to share experience through intracompany sites (BDOne), webinars, blogging, face-to-face debriefs, etc. Many of these questions are rooted in traditional model of Int. volunteers being sent to a location. PFS is a virtual model that enables volunteers to share their skills with Africa based food companies from where they work (U.S. and Europe)
4. 1 there are many more! 2 as ICV program was only piloted last year, this is still being further developed
5. 1.Integrating with business's core competencies needs to be further developed over next 1-2 years
6. 1.This is something that we will be starting in 2013. Our NGO partner is developing a social impact measurement system, and will be getting their results at the beginning of Q2. We will be drilling down into those results and looking to see what our particular impact is. 2.This is done in 2 ways: partner & fellow survey and case studies 3.Not too sure what constitutes measurement. Quantitatively we track outputs including numbers of computers deployed, # teachers and students trained, # of projects, # of sites visited, # of volunteers that participate. Qualitatively we develop stories and case studies about clients, teachers, students, etc and how our support has impacted their quality of education, but we have not gotten substantially involved in measuring the educational improvements with our clients. They tend to own that piece as a part of their overall M&E activities. 4.To be developed further this year
7. 1.Again, this is something that we'll be focusing on for 2013. 2.This is done in 2 ways: completed SOWs & individual fellow evaluation and survey to Fellow and Pfizer manager both upon return and 1 year later. 3.Again, from above, we measure the amount of product sold through our resellers, and qualitatively we develop case studies, proof points and action plans based on product feedback, insights, etc. 4.Impact measurement in development stage1 Brand measurement is performed by Marketing
8. We asked the question a bit differently, which made it difficult to compare exactly with the previous year.
9. 1.Could always use more senior support 2.People at the C-level are aware of it but generally don't talk about it often. Several VPs make mention of it in their communications, most often internally.
10. 1.We are extremely pleased with the growth, scale and results. We are very conscious that there is still more potential and we are continually working on it 2.IESC is continuing to gain traction internally and is viewed as an exciting, competitive, and difficult assignment. Employees see a number of ways that it benefits them and the company. Externally our NGO and government clients are increasingly pleased with the quality of service they get from IESC teams and consistently request follow up visits. So, I'm extremely pleased, but I also think there's incredible opportunity for us to grow and improve our service and improve our impact measurement. 3.ICV program was only piloted last year, good first year, but various program elements need to be enhanced & tweaked.