SlideShare a Scribd company logo
1 of 24
means prioritising work
& optimising Microsoft Outlook
Lotus Notes GoogleApps
BlackBerry iPhone/iPad or Android
Expertise
2
2
Priority Management
• Founded in Canada 1984;
• Developed state of the art time management
system using paper organiser;
• Developed Working Sm@rt with Outlook in co-
operation with Microsoft;
• Other Working Sm@rt systems developed with
Lotus Notes, GroupWise, iPhone, iPad,
Android.
Priority Management is the world’s leader in
time management and personal organisation
with more than 2 million people trained
3
3
Information is Killing Us
• In 2010, the total number of business emails
sent and received globally was 78 billion per day
• By 2013, this had increased to 100 billion.
• Latest projections point to 132 billion emails
per day, 5 TRILLION a year by 2017;
• More meetings, faster communication,
greater demands, time-wasters are all adding
to an unprecedented productivity overload.
Most Large organisations are moving to address
these stresses on their productivity and their
people
4
4
2 Million Working Sm@rt People
• Priority Management - 77 international offices
• Trained hundreds of Microsoft & IBM employees
• Trained 87 of the “Fortune 500”global companies
5
5
Working Smart-Productivity Tips
Productivity tip #1: Avoiding the “Busy-ness” Trap
1. IMPORTANT / URGENT 2. IMPORTANT / NOT
URGENT
3. URGENT / NOT
IMPORTANT
4. NOT URGENT / NOT
IMPORTANT
URGENT
IMPORTANT
6
6
Task 1 . Mr Tshabalala – book
flight
Task 2. Confirm number of
attendees for Xmas lunch
Task 3. Report to Helen
Task 4. Check number of
delegates for next conference
Task 5. B & B 2 nights, must be
near OR Tambo
Task 6. Lunch with Daniel
Task 7. Schedule meetings with
Tandy, Gugu & Sue
Task 8. Contact all new clients
re: curtsey call
Task 9. Mr Tshabalala – book
car
Task 10. Type presentation for
Mr. Tshabalala
No
Priorities!
No
Dates!!
Productivity tip #2: Set up Outlook to Work
Smarter
7
7
Mon Tue Wed Thu Fri Mon Tue Wed Thu Fri
Task
Task
Task
Task
Task
Task
Task Task
Task
Task
TaskTask
Task Task
TaskTask
Task
Task .
Task
Task
Task
Task
Task
• Keep time free daily for reactive tasks
• Make Realistic Promises to Others
Spread ‘To Do’ lists into ‘Today Lists’
Best Practice
Plan ahead
in bites
8
8
• Decisions are made faster
• Manage workload better
Best Practice
Be
proactive
9
9
Productivity tip #3: Managing Your E-mail
• After reading a message that requires action,
decide what you need to do and when do you
need to do it
• Place your cursor over the email and move the
email to tasks
10
10
Productivity tip #4: Manage Your Commitments
• Best Time Managers are accurate in estimating
how much time a task, meeting, appointment
will take
• Poor Time Managers nearly always
underestimate how long a task will take
It’s not the hours that you put into
your work that’s important. It’s the
work that you put into your hours.
11
11
Productivity tip #5: Reduce “Mind Traffic”
12
12
Productivity tip #6: Plan for Results
• Set a recurring appointment with yourself 1-
hour before you leave to review today and plan
for tomorrow
13
13
Priority Management Delivery
• Fact Finding Discovery Consultation
• Pre-Work and Assessments
• Training and Skill Building
• On-the-job Application & Accountability
• Coaching/Collaboration/Communication
• Measurement of the Impact & Results
This is about behavioural change through a
process
14
14
Identify and focus on goals and objectives
Highly practical & visual project execution planning
Better results & higher satisfaction from meetings
Plus MS Outlook, iPad, Google, BlackBerry and Lotus Notes
Priority Management Curriculum
15
15
Working Sm@rt
Maximises Technology
16
16
Productivity Challenges
- Drowning in emails
- Insufficient forward planning
- Constantly changing priorities
- Unable to focus on the task at hand
- Too many distractions & disruptions
- Reluctance to say ‘NO’
- Colleagues not delivering on time
- Inconsistent practices across teams
- Endless meetings
17
17
Working Sm@rt
Outcomes
• Increase productivity
• Focus on priorities
• Track documents and information
• Link day-to-day activities with
organisation's goals
• Increased job satisfaction
• Improve overall work/life balance
• Increases bottom line
18
18
Improved
Processes
= 62 minutes
gained
Per day
= 30 days
gained
Per annum
19
19
• Blends - best practices & practical processes
• Training tailored – to suit different roles
• Hands-on - Interactive Workshops
• Up & Running - during training using own data
• Coaching - follow-up tailored to each individual
• No software changes - user customisation only
• Support - Comprehensive Guides
Working Sm@rt Training is Different
Best
Practices
are practical!
20
20
1-Day
WORKSHOP
Using computers
Instructor led
Follow-up INDIVIDUAL COACHING
Up to 60 minutes Phone + WebEx or at
Desk
Working Sm@rt Delivery
Customised to clients needs
21
21
The Working Sm@rt Payoff
• Existing staff do more, or fewer staff do the same
• Save 60 minutes a day
• Average annual wage in SA is around R300 000
• Thus saving per employee is R39 000 per annum
AND
• Issues better controlled
• No “falling through cracks”
• Priorities set where they should be
• Reduction in staff stress, absenteeism etc.
Priority Management training works
22
22
Monthly e-newsletter
Productivity tips
Links to articles
May we sign you up?
23
23
Working Sm@rt
Karen Hardman
082 883 0332
karen@prioritymanagement.co.za
means prioritising work
& optimising Microsoft Outlook
Lotus Notes GoogleApps
BlackBerry iPhone/iPad or Android
ExpertisePriority Management + 77 international offices

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WorkingSm@rt - Productivity tips

  • 1. means prioritising work & optimising Microsoft Outlook Lotus Notes GoogleApps BlackBerry iPhone/iPad or Android Expertise
  • 2. 2 2 Priority Management • Founded in Canada 1984; • Developed state of the art time management system using paper organiser; • Developed Working Sm@rt with Outlook in co- operation with Microsoft; • Other Working Sm@rt systems developed with Lotus Notes, GroupWise, iPhone, iPad, Android. Priority Management is the world’s leader in time management and personal organisation with more than 2 million people trained
  • 3. 3 3 Information is Killing Us • In 2010, the total number of business emails sent and received globally was 78 billion per day • By 2013, this had increased to 100 billion. • Latest projections point to 132 billion emails per day, 5 TRILLION a year by 2017; • More meetings, faster communication, greater demands, time-wasters are all adding to an unprecedented productivity overload. Most Large organisations are moving to address these stresses on their productivity and their people
  • 4. 4 4 2 Million Working Sm@rt People • Priority Management - 77 international offices • Trained hundreds of Microsoft & IBM employees • Trained 87 of the “Fortune 500”global companies
  • 5. 5 5 Working Smart-Productivity Tips Productivity tip #1: Avoiding the “Busy-ness” Trap 1. IMPORTANT / URGENT 2. IMPORTANT / NOT URGENT 3. URGENT / NOT IMPORTANT 4. NOT URGENT / NOT IMPORTANT URGENT IMPORTANT
  • 6. 6 6 Task 1 . Mr Tshabalala – book flight Task 2. Confirm number of attendees for Xmas lunch Task 3. Report to Helen Task 4. Check number of delegates for next conference Task 5. B & B 2 nights, must be near OR Tambo Task 6. Lunch with Daniel Task 7. Schedule meetings with Tandy, Gugu & Sue Task 8. Contact all new clients re: curtsey call Task 9. Mr Tshabalala – book car Task 10. Type presentation for Mr. Tshabalala No Priorities! No Dates!! Productivity tip #2: Set up Outlook to Work Smarter
  • 7. 7 7 Mon Tue Wed Thu Fri Mon Tue Wed Thu Fri Task Task Task Task Task Task Task Task Task Task TaskTask Task Task TaskTask Task Task . Task Task Task Task Task • Keep time free daily for reactive tasks • Make Realistic Promises to Others Spread ‘To Do’ lists into ‘Today Lists’ Best Practice Plan ahead in bites
  • 8. 8 8 • Decisions are made faster • Manage workload better Best Practice Be proactive
  • 9. 9 9 Productivity tip #3: Managing Your E-mail • After reading a message that requires action, decide what you need to do and when do you need to do it • Place your cursor over the email and move the email to tasks
  • 10. 10 10 Productivity tip #4: Manage Your Commitments • Best Time Managers are accurate in estimating how much time a task, meeting, appointment will take • Poor Time Managers nearly always underestimate how long a task will take It’s not the hours that you put into your work that’s important. It’s the work that you put into your hours.
  • 11. 11 11 Productivity tip #5: Reduce “Mind Traffic”
  • 12. 12 12 Productivity tip #6: Plan for Results • Set a recurring appointment with yourself 1- hour before you leave to review today and plan for tomorrow
  • 13. 13 13 Priority Management Delivery • Fact Finding Discovery Consultation • Pre-Work and Assessments • Training and Skill Building • On-the-job Application & Accountability • Coaching/Collaboration/Communication • Measurement of the Impact & Results This is about behavioural change through a process
  • 14. 14 14 Identify and focus on goals and objectives Highly practical & visual project execution planning Better results & higher satisfaction from meetings Plus MS Outlook, iPad, Google, BlackBerry and Lotus Notes Priority Management Curriculum
  • 16. 16 16 Productivity Challenges - Drowning in emails - Insufficient forward planning - Constantly changing priorities - Unable to focus on the task at hand - Too many distractions & disruptions - Reluctance to say ‘NO’ - Colleagues not delivering on time - Inconsistent practices across teams - Endless meetings
  • 17. 17 17 Working Sm@rt Outcomes • Increase productivity • Focus on priorities • Track documents and information • Link day-to-day activities with organisation's goals • Increased job satisfaction • Improve overall work/life balance • Increases bottom line
  • 18. 18 18 Improved Processes = 62 minutes gained Per day = 30 days gained Per annum
  • 19. 19 19 • Blends - best practices & practical processes • Training tailored – to suit different roles • Hands-on - Interactive Workshops • Up & Running - during training using own data • Coaching - follow-up tailored to each individual • No software changes - user customisation only • Support - Comprehensive Guides Working Sm@rt Training is Different Best Practices are practical!
  • 20. 20 20 1-Day WORKSHOP Using computers Instructor led Follow-up INDIVIDUAL COACHING Up to 60 minutes Phone + WebEx or at Desk Working Sm@rt Delivery Customised to clients needs
  • 21. 21 21 The Working Sm@rt Payoff • Existing staff do more, or fewer staff do the same • Save 60 minutes a day • Average annual wage in SA is around R300 000 • Thus saving per employee is R39 000 per annum AND • Issues better controlled • No “falling through cracks” • Priorities set where they should be • Reduction in staff stress, absenteeism etc. Priority Management training works
  • 22. 22 22 Monthly e-newsletter Productivity tips Links to articles May we sign you up?
  • 23. 23 23 Working Sm@rt Karen Hardman 082 883 0332 karen@prioritymanagement.co.za
  • 24. means prioritising work & optimising Microsoft Outlook Lotus Notes GoogleApps BlackBerry iPhone/iPad or Android ExpertisePriority Management + 77 international offices

Editor's Notes

  1. CONTIN: Please ask questions at any time.Q: Are you OK for 30 minutes?Q: just before we kick off, what in particular would you like to get out of this session? (look for high level specific objective – leave lower level questions to ‘Challenges’)Q: Are you doing any similar training to this currently?What is the current business goal?Particular audience in mind? Start with exec team /senior managersHow can WS support business skills?
  2. Before third dot point : TELL the story, don’t show on slide - One of the major users of Priority’s time management system was Microsoft. When they developed Outlook, they stopped the Priority training (at that time based on a paper organiser) and said that Outlook would resolve all their time management issues. Several years later, they said to Priority that Outlook was not giving them the productivity they had hoped, and asked Priority to develop the same course as before, but using Outlook rather than the paper organiser. This transformed the Company, and the demand for the course was huge.Before 4th dot point : The same course has been developed into most other software solutions, such as Lotus Notes, Groupwise, iPhone, iPad, and Android.
  3. Bare Slide : Not all that long ago, many organisations had libraries and mail rooms. But today every office worker has a library sitting on his desk. Maybe one on his phone too.Would anyone like to guess how many business emails are sent each day? (you can play this through a few guesses, then go to first three dot points (which come up together). And the other time wasters (Ask “How many meetings do you attend each week?”
  4. A few words on each one (I’m sure you had this in mind anyway
  5. I’ve added Meetings – this can be quite a good interactive one (all of the above can) – Who attends meetings here? (Usually a groan!) Do you have too few meetings? (another groan) Too Many?
  6. This one really needs some time spent – I don’t think it would be a bad idea to print this on the back of the one-pager you’re putting on seats
  7. Change photo if necessary(CONTIN: So that is the end of our slides Q: Do you have any questions?(Use some of these questions to get them talking...)Q: what are the possible opportunities for you to use this programme?(If spare time… toggle to PM WebSite) Here is the Priority Management website (Demo “Working Sm@rt Programs”..) Q: what could be a next action? - In-house pilot? Public workshop pilot? Meeting? Send proposals for In-house? For T3? Send slide show “Why Should I Work Sm@rt?” Might be useful to send to some of your colleagues?Q: can we contact you in ….Thank you for your time. I will now stop sharing my desktop … and shut down the WebEx Meeting… and ring off.Goodbye.Close with repeat of WS Title slide
  8. CONTIN: Please ask questions at any time.Q: Are you OK for 30 minutes?Q: just before we kick off, what in particular would you like to get out of this session? (look for high level specific objective – leave lower level questions to ‘Challenges’)Q: Are you doing any similar training to this currently?What is the current business goal?Particular audience in mind? Start with exec team /senior managersHow can WS support business skills?