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Pre-Con Ed: Deeper Performance Insights with CA Cross-Enterprise APM
1.
World® ’16 Deeper Performance Insights with CA Cross-Enterprise APM Matt McLaughlin, Principal Product Manager, CA Technologies MFX03E MAINFRAME AND WORKLOAD AUTOMATION
2.
2 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD © 2016 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. The content provided in this CA World 2016 presentation is intended for informational purposes only and does not form any type of warranty.
The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA. For Informational Purposes Only Terms of this Presentation
3.
3 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Abstract Winning in the market place means delivering a consistently excellent customer application experience. Learn how to get the most out of CA Cross-Enterprise APM to better visualize how all the components of your application are performing, from mobile to mainframe. Learn how latest features such as enhanced visibility of transactions across LPAR and CICS regions and ability to call multiple CICS programs help open up your Mainframe, showing true end-to-end transactions visibility across your entire enterprise. Matt McLaughlin CA Principal Product Manager
4.
4 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Agenda CROSS ENTERPRISE (OVER) VIEW SEE THE PROBLEM WHAT’S NEXT? FIND THE ROOT CAUSE SOLVE THE PROBLEM WHAT’S NEW? 1 2 3 4 5 6
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5 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Cross Enterprise (Over) view
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6 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Cross Enterprise Workflow, End to End Demands § Today’s Applications are complex, spanning distributed and mainframe components. §
Today’s Consumers are impatient and fickle. FRONT END Mainframe SYSTEMS OF RECORD Network Activity NETWORKUSER End User Router Firewall Switch Load Balancer Web Server Portal OSA Applications CICS IMS IDMS Databases NETWORKUSER
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7 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM Integration End-to-End Performance Management with Breadth and Depth § End-to-end visibility of mobile-to-mainframe apps §
Proactive management of desperate resources § Top to bottom visibility across entire infrastructure § Network health and management § Quick triage to root cause – whether code, network, or supporting infrastructure z/OS CICS IMS TCPIP CA Datacom® MQ FRONT END Mainframe SYSTEMS OF RECORD Network Activity NETWORKUSER End User Router Firewall Switch Load Balancer Web Server Portal OSA Applications CICS IMS IDMS Databases NETWORKUSER
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8 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM Product Architecture
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9 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM Installed Components § The CE APM Agent must be installed –
Release of agent must be equal to or less than release of CA APM Enterprise Manager § CA SYSVIEW is used for zOS, CICS, IMS, MQ, Datacom and TCP/IP metrics § CA SYSVIEW for DB2 zOS is used for DB2 metrics – Formerly CA Insight for DB2 zOS – SYSVIEW for DB2 connects directly to the agent via XNET, it does not need to connect to SYSVIEW zOS for CE APM.
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10 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM CE APM Agent Configuration § Agent runs as a started task on zOS –
The proc uses the included STDENV member to locate the zfs file system § Run-time files are located in zfs and are java based – File system must be permanently mounted – During SYSVIEW installation a zfs file system is created and must be permanently mounted if using SYSVIEW for CE APM
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11 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM CA SYSVIEW Configuration – CA CE APM Only
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12 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM CA SYSVIEW Configuration – CA CE APM Only
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13 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM APM Investigator View – CICS Region Overview
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14 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM APM Investigator View – MQ Queue Manager Overview
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15 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM CA SYSVIEW Configuration – CA CE APM Only
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16 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM § Supported Cross-Process Tracing Methods –
MQ to CICS or IMS – Web Services to CICS – CTG to CICS § Distributed APM agent passes a GUID and trace request to the CEAPM Agent. – The CEAPM agent tells SYSVIEW to send the SMF details to the APM EM for that transaction record. – The APM EM correlates the transaction information using the GUID. § Other trace methods are possible however must be reviewed by Product Management and Mainframe Solution Center on a case by case basis to determine eligibility.
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17 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM Mainframe data is available in CA APM Team Center populated from successful transaction traces CA APM Team Center
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18 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM CA SYSVIEW Configuration – CA CE APM Only §
Cross-Process Tracing – Details of the transaction across all of the monitored components of the transaction path, distributed and mainframe
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19 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM § CA SYSVIEW for DB2 is installed as normal (but can be optimized) §
Only specific DSQ Requests are needed for CA CE APM – This will limit the data retrieved to only what was needed for CA CE APM § History can be turned off as it is not used for CA CE APM § CA SYSVIEW for DB2 connects to CA CE APM using XNET § Does not require CA SYSVIEW to be installed § Does not require integration with CA SYSVIEW be configured § Does not provide trace data to CA APM CA SYSVIEW for DB2 z/OS – CA CE APM Only
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20 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM CA SYSVIEW for DB2 zOS – CA CE APM Only
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21 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD See the Problem
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22 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Custom Dashboards
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23 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Custom Dashboards
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24 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Click-Through Metrics
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25 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Dynamically Generated Dashboards
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26 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Click-Through Metrics
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27 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Transaction Map
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28 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Transaction Map
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29 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Transaction Trace View
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30 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Transaction Trace Tree
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31 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Transaction Trace Summary
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32 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Find the Root Cause
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33 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Transaction Trace Session What do we want to see?
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34 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Transaction Trace Results We found some!
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35 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Transaction Trace Stack Everything is waiting on the last call
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36 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Transaction Trace Stack Expanded view
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37 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Solve the Problem
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38 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD L1 Ops Solution
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39 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD L1 Ops Solution
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40 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD What’s New?
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41 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM Leveraging APM § Enterprise Team Center §
Universes § Perspectives § Team Center UI § CICS to CICS Calls § Transaction Path Filter § Increased Metrics and Metric Groupings
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42 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Cross-Enterprise APM CICS and IMS Transaction Groups § Mainframe metrics in CA APM are summarized metrics. –
CICS CPU metrics are a summarization of all CICS transactions that have run in that region during the interval § Transaction groups can be created within CA SYSVIEW to be used with CA APM – You may wish to group transactions together by Performance Profile or Application § Groups are optional and are only defined once within SYSVIEW and then are available within APM at the next interval
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43 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD What’s Next?
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44 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Cross-Enterprise APM Drill-down into Mainframe Performance Monitor § When a problem is identified in CA APM, that information can be passed on to the Mainframe Performance Team for quicker problem resolution –
they have the information necessary to look where the problem is.
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45 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD CA Mainframe Application Tuner Leveraging CE APM Transaction Trace Data
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46 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Recommended Sessions SESSION # TITLE
DATE/TIME MFX162S Crack Open the Big Black Box for Faster Problem Remediation 11/17/2016 at 12:45 pm MFX160S Tracking Messages Flows in DataPower with CA APM 11/16/2016 at 3:00 pm
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47 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Must See Demos in the Mainframe Theater: Intelligent Mainframe: Advanced Analytics CA Mainframe Operations Intelligence: Performance & Network Mgmt Application Monitoring Events & Automation Intelligent Mainframe: Automation CA Mainframe Operations Intelligence CA OPS/MVS® Event Management & Automation Intelligent Mainframe: End-to-End Performance CA Cross-Enterprise APM CA Mainframe Application Tuner CA UIM for z Systems Intelligent Mainframe: Storage Management CA Vantage SRM CA 1® Tape Management System
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48 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Questions?
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49 © 2016 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Thank you. Stay connected at communities.ca.com
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@CAWORLD #CAWORLD © 2016 CA. All RIGHTS RESERVED.50 @CAWORLD #CAWORLD Mainframe and Workload Automation For more information on Mainframe, please visit: http://cainc.to/9GQ2JI
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