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Emerging Managed Services Opportunities in
Identity and Access Management
Philip Kenney
MST08T
Sr. Advisor – CA Security
CA Technologies
2 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
© 2017 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2017 presentation is intended for informational purposes only and does not form any type
of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation
3 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Abstract
Every day, the demand for advanced identity and access management (IAM) grows
more critical, but many enterprise security teams are struggling to address this demand.
CA conducted an extensive survey of more than 200 enterprise security executives and
found that less than 20 percent of respondents have established automated,
standardized IAM processes, and only 15 percent say their current systems fully meet
their needs. Why are so many organizations hitting roadblocks and how can your
service provider organization assist them?
This session will examine the results of our survey. We’ll outline how businesses are
employing IAM today and identify what’s working and what’s not. In the session, IAM
experts will walk through the approaches security teams can take to maximize the
benefits of IAM. Finally, the session will examine the critical role external partners can
play in helping enterprise security teams most quickly and effectively overcome their
IAM obstacles.
Philip
Kenney
CA Technologies
Sr. Advisor
Ed
Pascua
SVP
Simeio Solutions
4 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Agenda
IDENTITY, THE KEY TO APP ECONOMY AND THE OPEN ENTERPRISE
IAM MSP OPPORTUNITY — ENTERPRISE SURVEY RESULTS
IAM MSSP IN ACTION – SIMEIO SOLUTIONS
Q&A
1
2
3
4
The Application Economy
Changes The
Requirements for
Business Experience
5 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED
HARNESS THIS DISRUPTION
FOR GROWTH
The Winners Will…
2.5XHigher revenue growth
2XHigher profit growth
1.5XMore new business
53%Want to be leaders at
customer experience
in the next 3 years
eMarketer study
The most-advanced digital businesses are the 14% who scored highest on the Digital Effectiveness Index, based on a global survey by Freeform Dynamics sponsored by CA Technologies, July 2015.
McKinsey Global Institute, Disruptive Technologies, advances that will transform life, business and the global economy, May 2013
GMSA Intelligence, From Concept to Delivery, the M2M Market Today, Feb. 17, 2014
6 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED
>26B connected devices by 2020…
driving consumer demand for
customized experience
Identity is key to delivering
compelling, personalized experiences
7 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED
This is Security in the Modern Era…
In today’s world, where breaches are the norm,
information is everywhere and personalized
experiences drive digital transformation,
IDENTITY is key.
8 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED
9 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
IAM Market Survey
10 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Enterprise IAM Strategies
▪ Management levels represented are predominantly senior decision makers:
– 20% are CxOs (33% C-level respondents in US alone)
– 11% are VPs
– 34% are directors
– 29% are managers
▪ Responders work for firms with a wide range of revenue levels:
– 46% work in Fortune 1000 companies with revenues over $1.5 billion
– 23% work in large companies with revenues between $500 million and $1.5 billion
– 9% work in mid-market companies with $250 million to $500 million in revenues
– 22% work in small companies with less than $250 million in revenues
Survey Results From 210 Enterprise Respondents
13 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
What type of identity and access management (IAM)
system do you currently use? (Check all that apply)
0
10
20
30
40
50
60
70
80
90
100
On-premise
license solution
Homegrown
systems(s)
None On-premise
license solution,
Homegrown
systems(s)
Not sure On-premise
license solutions,
SaaS/cloud-based
licensed solutions
SaaS/cloud-based
licensed solution
On-premise
license solution,
Homegrown
systems(s),
SaaS/cloud-based
licensed solution
14 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
What % of your business applications are SaaS/cloud-
based? (Check one)
0
10
20
30
40
50
60
70
80
90
100
Less than 10% 11% to 25% 26% to 50% 51% to 75% More than 75%
15 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
How many user IDs (including internal, partner, contractor, and
customer IDs) does your organization manage? (Check one)
0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00%
250 or less
251 to 500
501 to 1,000
1,001 to 5,000
5,001 to 10,000
10,001 to 50,000
50,001 to 100,000
100,001 to 500,000
500,001 to 1,000,000
More than 1,000,000
16 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
How would you assess the maturity of your company's
IAM? (Check one)
0
10
20
30
40
50
60
70
80
Manual, ad hoc, informal
processes
Manual, semi-formal
processes, tactical priorities
Establish roles, policies, and
structures
Automated, standardized,
managed
Optimized, integration with
business processes
19 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Dissatisfaction With Current IAM Systems and Processes
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
250 or less 251 to 500 501 to 1,000 1,001 to 5,000 5,001 to
10,000
10,001 to
50,000
50,001 to
100,000
100,001 to
500,000
500,001 to
1,000,000
More than
1,000,000
Does not meet our needs Needs substantial improvement Some room for improvement
22 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Has your organization worked with an external service provider for help
with IAM efforts listed below? (Check all that apply)
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
Single sign-on and
identity federation
services
Haven't worked with
IAM service provider
Initial IAM platform
integration and
configuration
Integration projects,
such as integration of
new applications
Access to IAM
software-as-a-service
Advanced
authentication
services, such as
integration of tokens,
one-time passwords,
and so on
Ongoing IAM support,
such as user
provisioning,
deprovisioning
23 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
What factors have been or would be most important in deciding to
adopt IAM managed services? (Check all that apply)
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Ability to expand as
needed
Ability to deliver new
functionality
Free up staff resources
for other business
priorities
Get new capabilities
deployed more quickly
Predictability of ongoing
expenditures
We would not adopt IAM
managed services
24 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
What is your organization’s yearly IAM spend?
0%
5%
10%
15%
20%
25%
30%
Less than $20,000 $20,000 to $50,000 $51,000 to $100,000 $100,001 to $250,000 $251,000 to $500,000 More than $500,000
25 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
What prevents your organization from investing in IAM?
0% 5% 10% 15% 20% 25% 30% 35% 40%
Organizational immaturity
High and unpredictable cost
and implementation time
Lack of internal competence
to set requirements
26 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Simeio’s Solution
27 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
About Simeio Solutions
Solid Foundation Public Recognition
• Highest score by Gartner in
traditional workforce IDaaS use
case
• Strongest current IDaaS offering
(Forrester Wave)
• Gartner MQ for Identity and Access
Management as a Service
• One of the top 20 services providers
across all of IT
• Founded in 2008
• A Deloitte Technology Fast 500
technology firm
• Backed by Welsh, Carson,
Anderson and Stowe ($3.5B PE
Fund) with more than $100M in
committed capital
• More than 200 active customers
around the world
• Manage over 100 million identities
Worldwide
• 6 Office Locations
• 4 Security
Operations Centers
• HQ in Atlanta
Simeio Solutions is the Number 1 Single-Source Provider of Identity & Access Management Services
28 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
A Peek under the hood
29 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Simeio Identity Platform Features
Cloud Manager Identity Bridge
The Simeio Identity Platform enables us to deliver Managed Identity Services with unparalleled flexibility,
portability, reliability and security. It is our differentiator.
Identity Orchestrator
Features include:
• Self Service & Delegated admin
• User Registration
• Password Management
• Access Request & Certifications
• Identity Verification
• Service Onboarding
Features include:
• Application Health Monitoring
• Performance Monitoring
• Security Operations Monitoring
• End-user URL Monitoring
• Anomaly Detection & Alerting
• Trend Analysis Graphs
• SLA reporting
Features include:
• Lightweight Virtual Identity Bridge
• Endpoint Connection Monitoring
• Cloud Network Configuration
• SSO Gateway (roadmap)
• Identity Proxy (roadmap)
32 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Questions?
36 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS
Stay connected at communities.ca.com
Thank you.

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Emerging IAM Opportunities

  • 1. Emerging Managed Services Opportunities in Identity and Access Management Philip Kenney MST08T Sr. Advisor – CA Security CA Technologies
  • 2. 2 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS © 2017 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. The content provided in this CA World 2017 presentation is intended for informational purposes only and does not form any type of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA. For Informational Purposes Only Terms of this Presentation
  • 3. 3 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Abstract Every day, the demand for advanced identity and access management (IAM) grows more critical, but many enterprise security teams are struggling to address this demand. CA conducted an extensive survey of more than 200 enterprise security executives and found that less than 20 percent of respondents have established automated, standardized IAM processes, and only 15 percent say their current systems fully meet their needs. Why are so many organizations hitting roadblocks and how can your service provider organization assist them? This session will examine the results of our survey. We’ll outline how businesses are employing IAM today and identify what’s working and what’s not. In the session, IAM experts will walk through the approaches security teams can take to maximize the benefits of IAM. Finally, the session will examine the critical role external partners can play in helping enterprise security teams most quickly and effectively overcome their IAM obstacles. Philip Kenney CA Technologies Sr. Advisor Ed Pascua SVP Simeio Solutions
  • 4. 4 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Agenda IDENTITY, THE KEY TO APP ECONOMY AND THE OPEN ENTERPRISE IAM MSP OPPORTUNITY — ENTERPRISE SURVEY RESULTS IAM MSSP IN ACTION – SIMEIO SOLUTIONS Q&A 1 2 3 4
  • 5. The Application Economy Changes The Requirements for Business Experience 5 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED
  • 6. HARNESS THIS DISRUPTION FOR GROWTH The Winners Will… 2.5XHigher revenue growth 2XHigher profit growth 1.5XMore new business 53%Want to be leaders at customer experience in the next 3 years eMarketer study The most-advanced digital businesses are the 14% who scored highest on the Digital Effectiveness Index, based on a global survey by Freeform Dynamics sponsored by CA Technologies, July 2015. McKinsey Global Institute, Disruptive Technologies, advances that will transform life, business and the global economy, May 2013 GMSA Intelligence, From Concept to Delivery, the M2M Market Today, Feb. 17, 2014 6 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED
  • 7. >26B connected devices by 2020… driving consumer demand for customized experience Identity is key to delivering compelling, personalized experiences 7 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED
  • 8. This is Security in the Modern Era… In today’s world, where breaches are the norm, information is everywhere and personalized experiences drive digital transformation, IDENTITY is key. 8 #CAWORLD #NOBARRIERS COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED
  • 9. 9 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS IAM Market Survey
  • 10. 10 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Enterprise IAM Strategies ▪ Management levels represented are predominantly senior decision makers: – 20% are CxOs (33% C-level respondents in US alone) – 11% are VPs – 34% are directors – 29% are managers ▪ Responders work for firms with a wide range of revenue levels: – 46% work in Fortune 1000 companies with revenues over $1.5 billion – 23% work in large companies with revenues between $500 million and $1.5 billion – 9% work in mid-market companies with $250 million to $500 million in revenues – 22% work in small companies with less than $250 million in revenues Survey Results From 210 Enterprise Respondents
  • 11. 13 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS What type of identity and access management (IAM) system do you currently use? (Check all that apply) 0 10 20 30 40 50 60 70 80 90 100 On-premise license solution Homegrown systems(s) None On-premise license solution, Homegrown systems(s) Not sure On-premise license solutions, SaaS/cloud-based licensed solutions SaaS/cloud-based licensed solution On-premise license solution, Homegrown systems(s), SaaS/cloud-based licensed solution
  • 12. 14 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS What % of your business applications are SaaS/cloud- based? (Check one) 0 10 20 30 40 50 60 70 80 90 100 Less than 10% 11% to 25% 26% to 50% 51% to 75% More than 75%
  • 13. 15 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS How many user IDs (including internal, partner, contractor, and customer IDs) does your organization manage? (Check one) 0.00% 5.00% 10.00% 15.00% 20.00% 25.00% 30.00% 250 or less 251 to 500 501 to 1,000 1,001 to 5,000 5,001 to 10,000 10,001 to 50,000 50,001 to 100,000 100,001 to 500,000 500,001 to 1,000,000 More than 1,000,000
  • 14. 16 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS How would you assess the maturity of your company's IAM? (Check one) 0 10 20 30 40 50 60 70 80 Manual, ad hoc, informal processes Manual, semi-formal processes, tactical priorities Establish roles, policies, and structures Automated, standardized, managed Optimized, integration with business processes
  • 15. 19 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Dissatisfaction With Current IAM Systems and Processes 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% 250 or less 251 to 500 501 to 1,000 1,001 to 5,000 5,001 to 10,000 10,001 to 50,000 50,001 to 100,000 100,001 to 500,000 500,001 to 1,000,000 More than 1,000,000 Does not meet our needs Needs substantial improvement Some room for improvement
  • 16. 22 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Has your organization worked with an external service provider for help with IAM efforts listed below? (Check all that apply) 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% Single sign-on and identity federation services Haven't worked with IAM service provider Initial IAM platform integration and configuration Integration projects, such as integration of new applications Access to IAM software-as-a-service Advanced authentication services, such as integration of tokens, one-time passwords, and so on Ongoing IAM support, such as user provisioning, deprovisioning
  • 17. 23 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS What factors have been or would be most important in deciding to adopt IAM managed services? (Check all that apply) 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% Ability to expand as needed Ability to deliver new functionality Free up staff resources for other business priorities Get new capabilities deployed more quickly Predictability of ongoing expenditures We would not adopt IAM managed services
  • 18. 24 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS What is your organization’s yearly IAM spend? 0% 5% 10% 15% 20% 25% 30% Less than $20,000 $20,000 to $50,000 $51,000 to $100,000 $100,001 to $250,000 $251,000 to $500,000 More than $500,000
  • 19. 25 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS What prevents your organization from investing in IAM? 0% 5% 10% 15% 20% 25% 30% 35% 40% Organizational immaturity High and unpredictable cost and implementation time Lack of internal competence to set requirements
  • 20. 26 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Simeio’s Solution
  • 21. 27 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS About Simeio Solutions Solid Foundation Public Recognition • Highest score by Gartner in traditional workforce IDaaS use case • Strongest current IDaaS offering (Forrester Wave) • Gartner MQ for Identity and Access Management as a Service • One of the top 20 services providers across all of IT • Founded in 2008 • A Deloitte Technology Fast 500 technology firm • Backed by Welsh, Carson, Anderson and Stowe ($3.5B PE Fund) with more than $100M in committed capital • More than 200 active customers around the world • Manage over 100 million identities Worldwide • 6 Office Locations • 4 Security Operations Centers • HQ in Atlanta Simeio Solutions is the Number 1 Single-Source Provider of Identity & Access Management Services
  • 22. 28 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS A Peek under the hood
  • 23. 29 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Simeio Identity Platform Features Cloud Manager Identity Bridge The Simeio Identity Platform enables us to deliver Managed Identity Services with unparalleled flexibility, portability, reliability and security. It is our differentiator. Identity Orchestrator Features include: • Self Service & Delegated admin • User Registration • Password Management • Access Request & Certifications • Identity Verification • Service Onboarding Features include: • Application Health Monitoring • Performance Monitoring • Security Operations Monitoring • End-user URL Monitoring • Anomaly Detection & Alerting • Trend Analysis Graphs • SLA reporting Features include: • Lightweight Virtual Identity Bridge • Endpoint Connection Monitoring • Cloud Network Configuration • SSO Gateway (roadmap) • Identity Proxy (roadmap)
  • 24. 32 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Questions?
  • 25. 36 COPYRIGHT © 2017 CA. ALL RIGHTS RESERVED#CAWORLD #NOBARRIERS Stay connected at communities.ca.com Thank you.