ONLINE REAL TIME INQUIRY BOOKING AND WASTE COLLECTION SYSTEM .

2. Hello friend, Can you
help me in getting rid
of waste from my
place??
Why not, tell me what
kind of waste you
have??

3. I have Paper waste,
plastic waste, metal and
many other items. Do you
know anyone who takes it
away all together??
Yes, WOW –Wealth out of
Waste They provide superb
services, takes all your trash
and pays handsome value
along
with
full
customer
satisfaction.

5. Oh really, How
contact them??
can
I
We can contact
them
in
three
different ways

7. Thanks friend !
Welcome !

9. Customer care executives attending the
calls of customer and feeding data into the
software

10. Data required for registration:
1.DATE OF BOOKING
2. CONTACT NUMBER.
3.NAME
4.ADDRESS
5.DATE OF COLLECTION
6.INFORMATIVE MESSAGE

11. After
registration,
the
customer
receives SMS containing the collection
details

12. ON NEXT DAY (DAY OF
COLLECTION)
driver
receives
customer’s
The
collection details in the computerized
billing machine through GPRS

13. After reaching the customer's place,
materials are weighted on digital
weighing scale and bill is generated

14. As soon as driver completes the transaction with
customer , one SMS goes to customer’s mobile and
another SMS to the system containing materials
quantitative details and value through GPRS

15. After the transaction gets completed,
feedback is taken by the follow up
department
for
better
customer
satisfaction

16. Below mentioned feedback is taken from the
customers
1.REGARDING SERVICE
2.BILL GIVEN OR NOT
3.EXECUTIVES BEHAVIOUR
4.EXECUTIVES WERE IN UNIFORM OR NOT
5. SATISFACTION REGARDING WEIGHT
6. SATISFIED WITH RATES GIVEN
7.SUGGESTIONS FOR BETTER SERVICES

17. Finally Customer receives an SMS for
giving their valuable feedback.