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The Evolution of the Intranet
Why Collaborative Intranets Are More Critical Than Ever
LISTEN
KNOW
UNDERSTAND
CONNECT
2
Curtis@C5Insight.com
Curtis Hughes
Managing Partner
About Me
/in/curtishughes
@C5Curtis
Get Social
@C5Curtis
@C5Insight
#IntranetEvolution
#WorkTogetherBetter
Agenda
The
Evolution
The
Disconnect
The
Way Out
AIIM
A Change Is Taking Place In Our Organizations
THE EVOLUTION
Atlasssian Infographic - https://www.atlassian.com/time-wasting-at-work-infographic
62
Per Month
Average number of
meeting...
Social
Takeover
The Evolution | Technology
Convince and Convert - 11 Shocking New Social Media Statistics in America
A New Way
Of Communicating
Americans age
45-54 w...
Social
Takeover
Mainstream
Mobile
The Evolution | Technology
60 Second Marketer - http://60secondmarketer.com/blog/2011/10/18/more-mobile-phones-than-toothbrushes/
4
BILLION
3.5
BILLI...
Social
Takeover
Mainstream
Mobile
Data
Deluge
The Evolution | Technology
IBM (http://www-01.ibm.com/software/data/bigdata/what-is-big-data.html)
EMC (http://www.emc.com/about/news/press/2012/2012...
Generational
Shift
The Evolution | Workforce
Millennial Branding – The Cost of Millennial Retention Study
3
years
50%
67%
Millennials only stay an average of 3
years a...
Dale Carnegie Infographic – http://www.dalecarnegie.com/employee-engagement/engaged-employees-infographic/
29%
71%
Engaged...
Generational
Shift
Networking
Power
The Evolution | Workforce
MIT/NYU - Information, Technology and Information Worker Productivity Whitepaper
$83,000
Additional revenue generated by e...
Generational
Shift
Networking
Power
Self
Taught
The Evolution | Workforce
Compliance
Crackdown
The Evolution | Business
Gartner - http://www.gartner.com/newsroom/id/2672515
33%
The number of Fortune 100 companies that will
face an “informatio...
Compliance
Crackdown
Cost
Cutting
The Evolution | Business
Compliance
Crackdown
Cost
Cutting
Going
Global
The Evolution | Business
+ + =
Technology Workforce Business Disconnect
The changes in our technology, people and businesses
are creating a great d...
Why Organizations Are Missing The Mark
THE DISCONNECT
UNREALISTIC
EXPECTATIONS
FORGET
ABOUT THE
USERS
ROADMAP
IS
UNCLEAR
FOCUS
ON THE
TOOLS
TOO
MANY
RULES
SET IT
AND
FORGET IT
Practical Steps For A Collaborative Intranet
THE WAY OUT
Wikipedia
Most intranets have become
completely unwieldy and present a
highly fragmented and confusing
user experience, wi...
4 Keys
To A More
Collaborative Intranet
Think More Strategically
Understand Your Culture
Focus On People
Measure Your Succ...
61%
The estimated social collaboration
projects that will not achieve their
intended benefits due to poor
leadership or ov...
Create a Collaboration Culture
4
Encourage and reward
group problem solving.3
Be transparent…with
everything.
2 Celebrate ...
Frost & Sullivan - Meetings Around the World:
The Impact of Collaboration on Business Performance
Percent of a company’s p...
02
What
What problem(s) are we trying to solve?
03
When
When is this needed?
01
Who
Who will this impact?
It all starts
wi...
Bring People Together | The Collaboration Lifecycle
42
Engagement
Forming bonds awakens a
desire to serve each other
1
Inf...
Bring People Together | Focus on Weak Ties
Marketing
IT
HR
Logistics
Legal
Finance
43
Know How You’re Doing
44
You can’t manage what
you don’t measure
Assign ownership to
everything
Do a self-assessment
and b...
We can't solve problems by using the
same kind of thinking we used when
we created them.
— Albert Einstein
“
46
luck@c5insight.com 704.895.2500 www.c5insight.com
C5 Insight
9319 Robert D. Snyder Rd.
PORTAL Building, Suite 348
Charl...
The Evolution of the Intranet: Why Collaborative Intranets are More Critical Than Ever
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The Evolution of the Intranet: Why Collaborative Intranets are More Critical Than Ever

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Collaboration as we know it has changed dramatically over the years. It wasn't that long ago that we had to make a concerted effort to connect with one another; now that same effort is required to disconnect. So why do organizations continue to struggle to connect with employees, customers and partners?

Collaboration tools are both numerous and sophisticated, but are we really better off? If we have the tools, the technology and the will, then why aren't we doing a better job with collaboration in our organizations? In short: Is a company that has a robust Intranet and can truly work together better nothing more than a myth - a lofty goal to which we aspire but will never attain?

In this session, the speaker will tackle these questions and more, taking an in-depth look into why collaboration projects fails to meet our expectations and what organizations can do today to forge new connections, become more productive, increase employee engagement, and build an Intranet that fosters a culture of collaboration.

Veröffentlicht in: Business
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The Evolution of the Intranet: Why Collaborative Intranets are More Critical Than Ever

  1. 1. The Evolution of the Intranet Why Collaborative Intranets Are More Critical Than Ever LISTEN KNOW UNDERSTAND CONNECT
  2. 2. 2 Curtis@C5Insight.com Curtis Hughes Managing Partner About Me /in/curtishughes @C5Curtis
  3. 3. Get Social @C5Curtis @C5Insight #IntranetEvolution #WorkTogetherBetter
  4. 4. Agenda The Evolution The Disconnect The Way Out
  5. 5. AIIM
  6. 6. A Change Is Taking Place In Our Organizations THE EVOLUTION
  7. 7. Atlasssian Infographic - https://www.atlassian.com/time-wasting-at-work-infographic 62 Per Month Average number of meetings per month that an employee attends Meetings 36 Per Hour Email Checks Average number of times per hour that an employee checks his/her email 9.3 Per Week Searching/Gathering Average number of hours per week spent searching for and gathering information 304 Per Week Emails Received Average number of emails per week that an employee receives
  8. 8. Social Takeover The Evolution | Technology
  9. 9. Convince and Convert - 11 Shocking New Social Media Statistics in America A New Way Of Communicating Americans age 45-54 with a social media profile 55% 2.03 Billion World population that is ACTIVE on social media The Evolution | Technology
  10. 10. Social Takeover Mainstream Mobile The Evolution | Technology
  11. 11. 60 Second Marketer - http://60secondmarketer.com/blog/2011/10/18/more-mobile-phones-than-toothbrushes/ 4 BILLION 3.5 BILLION People that have a toothbrush Worldwide People that have a mobile phone Worldwide The Evolution | Technology
  12. 12. Social Takeover Mainstream Mobile Data Deluge The Evolution | Technology
  13. 13. IBM (http://www-01.ibm.com/software/data/bigdata/what-is-big-data.html) EMC (http://www.emc.com/about/news/press/2012/20121211-01.htm) The Evolution | Technology World’s data that was created in the last 2 years 90% Data that is tagged and useful 3%
  14. 14. Generational Shift The Evolution | Workforce
  15. 15. Millennial Branding – The Cost of Millennial Retention Study 3 years 50% 67% Millennials only stay an average of 3 years at a company Moving On Two-thirds of Millennials leave for something other than money More Than Money By 2020, Millennials will make up approximately 50% of the workforce Rising Tide
  16. 16. Dale Carnegie Infographic – http://www.dalecarnegie.com/employee-engagement/engaged-employees-infographic/ 29% 71% Engaged Employees In The United States
  17. 17. Generational Shift Networking Power The Evolution | Workforce
  18. 18. MIT/NYU - Information, Technology and Information Worker Productivity Whitepaper $83,000 Additional revenue generated by each employee who is connected to a wide range of colleagues
  19. 19. Generational Shift Networking Power Self Taught The Evolution | Workforce
  20. 20. Compliance Crackdown The Evolution | Business
  21. 21. Gartner - http://www.gartner.com/newsroom/id/2672515 33% The number of Fortune 100 companies that will face an “information crisis” due to their inability to effectively value, govern and trust their enterprise information. By 2017... The Evolution | Business
  22. 22. Compliance Crackdown Cost Cutting The Evolution | Business
  23. 23. Compliance Crackdown Cost Cutting Going Global The Evolution | Business
  24. 24. + + = Technology Workforce Business Disconnect The changes in our technology, people and businesses are creating a great disconnect for those companies that don’t have a plan.
  25. 25. Why Organizations Are Missing The Mark THE DISCONNECT
  26. 26. UNREALISTIC EXPECTATIONS
  27. 27. FORGET ABOUT THE USERS
  28. 28. ROADMAP IS UNCLEAR
  29. 29. FOCUS ON THE TOOLS
  30. 30. TOO MANY RULES
  31. 31. SET IT AND FORGET IT
  32. 32. Practical Steps For A Collaborative Intranet THE WAY OUT
  33. 33. Wikipedia Most intranets have become completely unwieldy and present a highly fragmented and confusing user experience, with no consistency and little navigational support. The Intranet portal can help employees find information more easily and perform their jobs better, though few portal designs are optimal just out-of-the-box. “ 37% Over Budget 64% Miss Deadline 17% Completely Fail AIIM
  34. 34. 4 Keys To A More Collaborative Intranet Think More Strategically Understand Your Culture Focus On People Measure Your Success 37
  35. 35. 61% The estimated social collaboration projects that will not achieve their intended benefits due to poor leadership or overemphasis on technology. Gartner Information that will need to be re- created in orgs that don't improve how employees collaborate and share knowledge. Ignify 80% 70% 25% 97% 240% The number of collaboration projects that fail to meet expectations. AIIM Social collaboration boost to worker productivity. Harvard Business Review The number of businesses using collaboration software have reported being able to service more clients, more efficiently. ICE3 Boost to performance when an organization engages customers and employees. Gallup Rewards Risks Understand There Are Risks As Well As Rewards 38
  36. 36. Create a Collaboration Culture 4 Encourage and reward group problem solving.3 Be transparent…with everything. 2 Celebrate everything.1 Determine what culture you have today. 39
  37. 37. Frost & Sullivan - Meetings Around the World: The Impact of Collaboration on Business Performance Percent of a company’s performance that is directly due to its ability to collaborate. 36% Have a Plan | Build a Business Case 40
  38. 38. 02 What What problem(s) are we trying to solve? 03 When When is this needed? 01 Who Who will this impact? It all starts with a few questions… Have a Plan | Build a Business Case 04 Where Where is our company going? 05 Why Why should our company invest in this? 41
  39. 39. Bring People Together | The Collaboration Lifecycle 42 Engagement Forming bonds awakens a desire to serve each other 1 Information flows easily and ideas begin to multiply Relationships Relationships become natural and organic Connections Bring people together in friction-free ways. 2 34 Innovation
  40. 40. Bring People Together | Focus on Weak Ties Marketing IT HR Logistics Legal Finance 43
  41. 41. Know How You’re Doing 44 You can’t manage what you don’t measure Assign ownership to everything Do a self-assessment and be honest Develop a scalable, repeatable process
  42. 42. We can't solve problems by using the same kind of thinking we used when we created them. — Albert Einstein “
  43. 43. 46 luck@c5insight.com 704.895.2500 www.c5insight.com C5 Insight 9319 Robert D. Snyder Rd. PORTAL Building, Suite 348 Charlotte, NC 28223 CONTACT US /C5-Insight @C5Insight /C5Insight

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