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The Buffer Culture
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Version 0.6
Always a work in progress
• As with everything we do and ourselves,
this document is a continual work in
progress
• Update...
Start with why
Culture: what gives Buffer the best chance
for progress of the product, happiness of
users and the team, an...
The foundation of our
values
In the founding months, Joel & Leo read, re-
read and internalized Dale Carnegie’s famous
boo...
The 10 BufferValues
1. Choose positivity and happiness
2. Default to transparency
3. Have a focus on self improvement
4. B...
Choose positivity and
happiness
• You strive to approach things in a positive and optimistic way
• You avoid criticizing o...
Default to transparency
• You take pride in opportunities to share our beliefs, failures,
strengths and decisions
• You us...
Have a focus on self
improvement
• You are conscious of your current level of productivity and
happiness, and make continu...
Be a "no ego" doer
• You don't attach your personal self to ideas
• You are adaptable and comfortable with making decision...
• You seek first to understand, then to be understood
• You focus on listening rather than responding
• You take the approa...
Have a bias towards clarity
• You talk, code, design and write in a clear way instead of
being clever
• You over-communica...
Make time to reflect
• You deliberately find time for reflection, because that’s where
your life-changing adjustments come fr...
Live smarter, not harder
• You value waking up fresh over working that extra hour
• You always aim to be fully engaged in ...
Show gratitude
• You regularly stop and are grateful for your circumstances
• You are grateful for the work co-workers do ...
Do the right thing
• You choose what’s best for customers and the company in
the long-term
• You correct the mistake even ...
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Default to transparency
• You take pride in opportunities to share our beliefs, failures,
strengths and decisions
• You use transparency as a tool to help others
• You always state your thoughts immediately and with
honesty
• You share early in the decision process, to avoid “big
revelations”

Veröffentlicht in: Leadership & Management
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