Light Speed Corporate Overive and Capabilities

1. CORPORATE CAPABILITY OVERVIEW
COMPANY OVERVIEW 2 653 Gaylord Mountain Road
CORPORATE CORE COMPETENCIES 4 Hamden, CT 06518-1007
SENIOR STAFF BIOGRAPHIES 7 203.248.8550
Fax: 203.248.8551

2. COMPANY OVERVIEW
Light Speed is an interactive multimedia company. We apply interactive
technologies to create messages that inform, promote, inspire and create
learning experiences. Our company was started in 1994 under the trade
name of Idea Connections Systems, Inc—Philadelphia Branch focusing on
leadership development and innovation. In 2001, we opened our strategic
communications division. In 2004, the company was reorganized bringing
both divisions under the single brand of Light Speed, LLC.
We provide highly targeted, educationally sound, personalized and
interactive products to your customers, secure, portable format.
The technological solutions we create nurture and sustain relationships
with your internal and external customers.
Our unique perspectives help our clients look inside, and navigate the
barriers to success.
Interactive Communications
Working with client subject matter experts, we provide interactive
communications by applying practical solutions to complex messages
to help leaders, organizations and teams build effective communication
and training programs. Through stakeholder interviews and analysis,
we assess your needs and develop customized, personalized, and
comprehensive communication strategies. We leverage traditional, CD
or web based technologies to help your messages reach your internal or
external audience or to help you build and monitor interactive customer
relationships.
In a world where everyone from major ad agencies to the kid down
the street claims to “develop multimedia videos and websites”, we truly
listen to your goals and then work with you to develop your interactive
communications in a well structured and budget conscious manner.
Our technologists venture beyond the “typical” when it comes to project
development. By utilizing custom designed, high impact graphics, we give
your video or online presence a look and feel that stands out from your
competitors. Our educational designs transform learning opportunities
into impactful and meaningful experiences for the participant that result in
improved awareness or performance.
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3. COMPANY OVERVIEW
Leadership
Through our consulting we help leaders improve their fitness for
effectiveness.
Using a combination of learning modalities, traditional coaching and
facilitator led experiential workshops and eLearning; leaders learn how
to develop leaders in themselves and their organizations. Leaders learn
processes to establish standards for performance, which establish the
boundaries for job responsibilities and serves as a foundation for employee
accountability. Clients master the elements of developing leaders in their
organizations—we call this Consultative Leadership™.
Fundamental to Consultative Leadership™ is separating leading people
from managing the business. In our leadership development, we leverage
our interactive multi-media capability to create visually engaging and
content relevant interactive courses for leaders. Our specialty is leaders
who have not received formal leadership development, but have
supervisory or managerial responsibility. This is especially true in small
business.
Our interactive and engaging designs turn a learning opportunity into a
learning experience that increases the ability of leaders to develop leaders.
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4. CORPORATE CORE COMPETENCIES
Interactive Media Core Competencies
Media formats:
• CD
• DVD
• Web (hosted, direct downloading or streaming)
• Podcasting
• On-demand printing
World class programmers skilled in the following programs:
• Macromedia
• Director
• Flash
• Freehand
• Adobe
• Photoshop
• Aftereffects
• InDesign
• Illustrator
• Acrobat
• Apple:
• Final cut pro
• DVD studio pro
• Activate Sudio ‘09
• Presenter
• Quizmaker
• Engage
• Video Encoder
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5. CORPORATE CORE COMPETENCIES
eLearning Core Competencies
Our team has expertise in business/learning needs analysis, capturing busi-
ness requirements that ensure an eLearning/learning solution in alignment
with the needs of the business and its stakeholders, based on the organiza-
tional strategic intent. We are experienced in designing eLearning to show
the learner the context of the learning and its applicability through realis-
tic case study scenarios, role-plays, inspirational and educational videos,
and other static material. We create rich engaging material that enhances
the learning experience.
Our organization has produced training and development projects for our
clients using the following formats:
• Interactive multimedia CD/DVD or Blu-Ray DVD authoring
• Creative, motivational message development
• Video editing, motion graphics and post production
• Web/Flash design and programming
• eLearning authoring
• Experiential workshop and retreat development
• Blended learning modalities
• Leader coaching
• Print
Leadership Development Core Competencies
At Light Speed, we distinguish between leadership and management.
Leadership is developing and inspiring people to realize their potential
and to utilize that potential to develop solutions collectively, as an organi-
zation, unit or group. This collective action of applying ones potential
to solve business challenges is at the heart of creating a competitive
advantage for the organization in the marketplace. Leadership differs
from management in that management is the systematic implementation
of policies, procedures and systems for the improvement of profitability
throughout the organization. At Light Speed we say, “Lead people, manage
the business.”
Our company assists leaders to discover what he or she does not know,
that the knowing of could greatly improve his/her productivity and
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6. CORPORATE CORE COMPETENCIES
effectiveness, thus ultimately impacting the organization.
Our program offerings utilize the knowledge gained from the concepts
arising from the new physics of Complexity Science and the implications
of these concepts for organizational effectiveness and ultimately leader
fitness. Our philosophy regarding the core leadership skills needed in
today’s competitive, global marketplace is Consultative Leadership™:
• Facilitation skills
• Coaching skills
• Consulting skills
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7. SENIOR STAFF BIOGRAPHIES
“People are motivated by their Brenda H. Oneal
inner truth, and that truth Managing Partner,
dictates a person’s behavior.
Leadership development is Executive Consultant
personal development through
self-reflection, self-realization and
Brenda Oneal is a Leader Coach who sees leadership practices as being an-
practice; it is an act of creativity.”
tiquated. From her perspective, we want to hang on to our ancient beliefs
about leadership in corporate America even though they no longer serve
us from the standpoint of effectiveness and even efficiency. We must learn
how to work with others who are not like ourselves and constructively deal
with the anxious feeling in the pit of our stomach when we are faced with
the clash of ideas while working with people who are different from our-
selves.
Brenda works with executives to build strategies for becoming a more ma-
ture leader of people and manager of business. In her work with clients,
she helps executives create workplace environments where management
teams have the confidence in themselves, colleagues and direct reports to
create solutions that successfully meet the needs of demanding clients and
the ever-changing landscape of a competitive marketplace.
Brenda’s clients learn to regard different methods, perspectives and styles
as being valuable and necessary when solving complex problems in the
workplace. Her teachings inspire clients to realize that what is perceived as
difference in a colleague or employee need not translate into underlying
feelings of distrust. On the contrary, the interaction of differing individuals
is the very soul of creativity, innovation, and continual fitness for survival of
all systems in nature—of which human beings are inescapably included.
Brenda encourages executives to change their prevailing notion of what
it means to be a leader. She points out that we must do the work to know
who we are as leaders; what contributions we are making to the whole
organiza-tion or team, as well as to one’s self as an individual. She strongly
believes that work life is a part of life itself, it is not apart from life, and
therefore leadership practices must reflect this fact.
When working one-on-one with her, clients are asked to reflect upon the
following questions: Is the type of leader you are, reflective of whom you
choose to be as a person in life? Is your leadership a demonstration of your
inner truth about yourself?
Her clients will tell you to be ready to have your concept of leadership
challenged when working with Brenda, and be open to developing a new
understanding of human motivation. All she asks of her clients is to be
willing to recreate yourself in a grander vision of who you are right now.
Brenda has designed and conducted seminars and workshops on the
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8. SENIOR STAFF BIOGRAPHIES
personal aspect of leadership development in corporations. She is
currently working on several electronic book projects in the area of
leadership. She is the former chair of the commission on Human Rights
and Relations for the Town of Hamden, CT and currently co-chairs the
Greater New England Minority Supplier Diversity Council’s Business
Opportunity Fair (the largest minority trade fair and business conference in
the northeast region) as well as Chairs that Council’s Program Committee
for the Minority Business Enterprise Input Committee (MBEIC). Brenda is
a certified Myers-Briggs Type Indicator instructor, and competency model
and competency application developer. She earned a M.S. degree in
communication theory and research from Illinois State University, where
her academic focus was on competencies in small group communication
and effective leadership. She holds a B.A. degree from Augustana College,
where she studied communication theory research and psychology.
Brenda is married and enjoys yoga and competitive tennis.
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9. SENIOR STAFF BIOGRAPHIES
“True leadership is an art not a Carlton L. Oneal
science and perfecting the art Managing Partner,
requires mastery of the ability to
effectively communicate…” Executive Consultant
Carlton is a management consultant specializing in leadership dynamics
and the development of effective communication strategies to enhance
the interactivity of high performance teams. Carlton brings over 18 years of
corporate experience to his consulting practice with a breadth and depth
of Management experiences in Marketing, Sales, Communication, Training
& Development and Medical/Scientific Affairs. His philosophy of leadership
and communication is derived from the writings of the 6th century
philosopher Lao-Tze “…But of good leaders, who talk little, when their work
is done, their aim fulfilled, people will say, we did this ourselves…”
In his consulting, he stresses the importance of the contribution of each
individual to the success of the unit. In order to do this most effectively
each person must truly understand the goals of the group and how their
strengths can be leveraged towards personal and team achievement of
those goals. Prior to consulting, his most recent assignments included
Deputy Director Scientific Affairs, Head of Strategic Operations Scientific
Relations, and Director of Marketing-Cardiovascular/Metabolic Products for
Bayer Pharmaceuticals. In each case, he was responsible for the successful
performance of personnel under his direction and the long range strategic
plan-ning for growth and development of his department.
Carlton has an exemplary ability to develop, mentor and lead teams in
addition to having excellent interpersonal skills. Throughout his career, he
has helped personnel leverage their talents through his personal coaching
and facilitation of High Performance Team workshops, development of
effective communications initiatives and diversity training workshops.
With a keen awareness of the importance of leveraging the strengths
of each member of a team, he established and led the Scientific Affairs
Human Differences Advisory Team and their multi-faceted diversity
initiative that included training, development and field level follow-up on
the diversity strategic plan.
While serving as Director of Marketing, he was a founding and consistently
active member of the Bayer Diversity Council (Council on Human
Differences). Through his leadership, the council introduced a Strategic
Measurement Model based upon a study by The Conference Board,
Corporate Practice in Diversity Measurement that ultimately impacted the
divisional Performance Management Process. From 1998 – 2002 he also
served as a lead facilitator of numerous sessions of the corporate wide role
out of “The Diversity Journey” (Price, Waterhouse, Coopers).
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10. SENIOR STAFF BIOGRAPHIES
He began his career at Merck & Co., Inc. where he rapidly advanced
through the field sales, training and development and other sales
administration areas While at Merck, Carlton gained a broad base of
knowledge in sales management and product marketing management
by advancing through many other management level posi-tions. This
led to his selection and recognition by the Harlem Branch of the YMCA
for “Black Achievers in Industry” Award for the pharmaceutical industry.
He continued to hone his leadership, communications and influencing
concepts and was subsequently promoted to a newly developed position
of Associate Director in U.S. Medical & Scientific Affairs. In this position, he
served as an internal consultant and was responsible for identifying and
helping to develop and implement partnership strategies with physicians
and medical associations that addressed diversity issues. In 2002, he was
selected to attend the Senior Business Management Executive Education
program at the Mendoza School of Business of Notre Dame University.
He is well versed in MBTI and Kirton Adaptive-Innovative theories, and
has led develop-mental programs on the ABC’s (Antecedents-Behaviors-
Consequences) of Leadership.
Carlton currently serves on the Board of Directors of the Greater New
England Minority Supplier Development Council and is the Chairperson of
the Minority Business Enterprise Input Committee (MBEIC). As a result of
his affiliation with the GNEMSDC, he is a 2005 graduate of the Tuck School
of Business Minority Business Executive Program.
He resides in Hamden, Connecticut and was recently reappointed by the
Mayor and Legislative Council as one of the town’s three Civil Service
Commissioners where he serves as chairman of the commission. Carlton is
married and enjoys competing in the martial art of Tae Kwon Do.
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11. SENIOR STAFF BIOGRAPHIES
“We must not only know. Grace A. Odums
We must act.” Executive Consultant
Dr. W.E.B. DuBois
Grace A. Odums is an independent consultant. She is also Manager of
Training and Organizational Development with Frankford Hospital, a
member of the Jefferson Health System. Ms. Odums also serves as Strategic
Partner to the Senior Leadership Team. Other primary accountabilities
include: Revenue Enhancement – Payment at Time of Service Collection
Techniques and Point of Sale software instruction, managing the learning
function for the three-campus organization and creating strategies for
organizational development and leading change.
Grace is the architect of Frankford Hospital’s Learning University and each
of its performance institutes: Management and Leadership Perform-ance
Institute, Customer Care Performance Institute, Organizational Devel-
opment Performance Institute and Career Development Performance
Insti-tute.
Prior to joining Frankford, Ms. Odums served as the Director of Training
and Business Development with the Mid-Atlantic Employers Association.
Grace has held several leadership positions with Fortune 500 companies
including: Senior Manager, Training & Staff Development – Wells Fargo
Home Mortgage, Executive Director – Neighborhood Housing Services,
Sales Director – Philadelphia Interfaith Action Development, Inc., Assis-tant
Vice President, Affordable Housing Program Manager – GMAC Mort-gage
Corporation.
Grace maintains her eleven-year practice as an Independent Consultant
serving clients like: the Securities and Exchange Commission, Bayer Corpo-
ration, J.P. MorganChase, Sovereign Bank, Creighton University, Chelten-
ham Township School District, Department of Commerce, the Self Help
Organization and the Department of Labor. Grace’s focus includes assisting
clients in creating high performance cultures and strategically focused or-
ganizations through: Leadership and Organizational Development – with a
concentration on Diversity Leadership Principles and aligned strategies.
In addition to being an international missionary, Grace is a much sought
af-ter international conference speaker and has been invited to speak
by enti-ties such as: the Society for Human Resources Management,
Neighborhood Reinvestment Corporation, Mortgage Bankers Association
of America, Air Conditioning Contractors of America, Mayor’s Corporation
on Aging, Blacks in Government, Human Resources Association of the
Midlands and more.
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12. SENIOR STAFF BIOGRAPHIES
“The best way to know your Susan Hagy Humphrey
strength is to face your weakness...” Senior Consultant
As a Senior Consultant, Susan Hagy Humphrey is responsible for
employing a unique combination of human process skills to create an
atmosphere among clients in which innovation can flourish in technology,
people, markets, and ideas.
Susan brings over 15 years of progressive human resource management
experience in the telecommunications industry to Light Speed. In her role
as Director of Human Resources for Continental Cablevision (now Media
One), she was responsible for developing an HR strategy which supported
and achieved the desired business results for cable television and newly
integrated high-speed data and telephony services.
Susan’s passion centered on the district training center charged with
needs assessment, program design, delivery and evaluation for customer
care, technical performance and leadership development. She designed
leadership and management development processes, such as Supervising
for Quality Customer Encounters and The Leaders’ Edge. In addition,
Susan has produced numerous training videos. She was instrumental
in partnering with the HR community to accelerate change, integrate
new business, and ensure consistent management practices for over 800
internal customers, creating an environment for innovation to occur.
As organizations continue to develop ways to optimize profits and limit
corporate liability, the amount of time between mergers, acquisitions
and restructuring shrinks. Just as an organization begins to stabilize in
the midst of change, another transition begins. A company’s greatest
strength can easily become a weakness. Susan’s talents focus on the belief
that for innovation to occur the business and technical systems must be
in harmony with human process skills. Through effective use of business,
technical and human systems, people who make up the workforce can
learn to maintain a foundation for moving the business forward in the
midst of constant change.
Susan earned her bachelor’s degree from Virginia, Commonwealth
University in Mass Communications. She has completed graduate work
in Human Resource Development at George Washington University.
In 1992, the Rotary Foundation selected her for the International
Professional Group Study Exchange. She is certified as an instructor for
Interaction Management, Development Dimensions International, and
the Myers-Briggs Type Indicator. She is also a certified mediator for conflict
management.
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