1. RKO 2022 Survey
Responses
Product Feedback

2. 2
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General Survey Data

3. 3
85
Total
Responses
76
SailPoint
Responses
9
Partner
Responses
Total Responses
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• Variety of SailPoint Teams
• Geographic Regions

4. Geographic Regions
Total Response Percentages
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4

5. Team/Partner
Number of Total Responses
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5

6. SailPoint Team + Geo Responses
6
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7. Product Specific RKO Feedback
Taking our Identity Security Vision to the Stars,
Operationalizing and Executing Against the Vision in 2022,
Executive Chat with Grady Summers,
and Written Reviews
7
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8. 8
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Average Product Sessions Ratings
3.69 / 5
Operationalizing and Executing
Against the Vision in 2022
74
Responses
Attended
4.14 / 5
Executive Chat with Grady
Summers
65
Responses
Attended
4.40 / 5
Taking our Identity Security
Vision to the Stars
5
Responses
Attended
3.83 / 5
Taking our Identity Security
Vision to the Stars
76
Responses
Attended
4.33 / 5
Operationalizing and Executing
Against the Vision in 2022
6
Responses
Attended
Internal Partner

9. 9
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24
17
4
2 2 2 2
1
Account Executive
Solution Engineer
Sales Leadership
Corporate Development
Partner
Professional Services
Rev Ops/Enablement
Marketing
Written Responses by Role/Title

10. Survey
Written
Response
Themes
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11. 11
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25 Responses
Mentioned Product Roadmap
Response Theme: Product Future/Vison
“Outlook of features to expect soon or in the next months, showcases what
is being developed in the labs and probably won't make it into the product
(showing that we do research and try out things that probably may fail).”
- SE, EMEA
“More roadmap/vision sessions would be nice from all products and then
as a whole company how we would tie that all together.”
- SE, AMS
“I was hoping to hear more on roadmap and upcoming releases so that I
had something to take back to our customers to get excited about.”
- AE, AMS
”more meaningful
product
advancements”
”more on strategy
and key product
focus/direction”
”more, specific
product updates”

12. 12
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20 Responses
Mentioned Wanting More
Product Content/Sessions
Response Theme: Product Session Quantity & Detail
“Please add more details to the product presentations. For example, when
you say we are working on scalability, what does that mean? How many
more users? etc. We need details.”
- AE, AMS
“Weak content with no real definition of what our strategy is in 2022. For
example, to announce two new 'product bundles' and then fail to outline
even what they were just left the audience waiting for more information.
- SE, EMEA
“Product related sessions were appreciated but there were not enough.”
- SE, AMS
”Too general this
year!”
”more on strategy
and key product
focus/direction”
”The SEs spotted
a number of
technical flaws”

13. 13
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20 Responses
Mentioned Specifics/Technical
About Product
Response Theme: Product Elaboration
“I'd like to better understand how SailPoint IdentityNow (in particular)
maps to the NIST, ISO, FedRAMP, and other standards/security practices.”
- AE, AMS
“Product investment in our core go-to-marker SaaS IdentityNow.”
- AE, AMS
“More detailed content relating to the platform capabilities and direction.”
- AE, AMS
understand new
features /
functionality
”more product /
solution-based
information”
”more technical
depth on
products”
“More technical depth on products - what's coming and how to position
against competition”
- AE, AMS
4 Responses
Mentioned AI
Detail/Elaboration

14. 14
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Thank You!