Agile Transformation has long been a viral trend globally for years, but it has not been successful in big enterprises in Asia. On the same note, there have been attempts for ten years to bring change into our company, Samsung, but was always fruitless due to various cultural and environmental obstacles. Nonetheless, we did not give up- resulting in wave of agile transformation in 2015, leading to creation of Samsung Agile Core Team, dedicated for developing products based on agile practices. For the first time in Korea, as a big enterprise we have made the grounds for Agile breakthrough. Formation of our Agile team is meaningful because through this we were able to overcome the environmental obstacles and strict processes of Samsung. From dependencies on numerous individual departments which have their own affinities and goals, it was not easy to break off into one whole agile team. I would like to share the practical approaches taken that led to our current team, along with how we are working to penetrate into Huge enterprise culture. Information for Program Team: We at Samsung SDS tried Agile transformation for over 10 years. We did fail several times and learned a lot of things through them. As a result of many efforts, exceptionally, Samsung has been gaining many meaningful progresses. This presentation might be too short to share all of these lessons, but still we want to help other big companies like us to gain good insights about bottlenecks and how to breakthrough for enterprise wide innovation based on Agile approaches.

1. Are we there yet?
Samsung’s 10 year Continuous improvement journey with Agile
Hotel Europe, October 20th
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Hubert Shin
SAMSUNG SDS

3. Chief trouble maker@Samsung
Agile Core Team
Hubert Shin
- Agile developer
- Agile coach
- Agile evangelist
- Director of ACT
- Conference chair of AKC

4. “I have never seen such a CRAZY person like you.
Working for more than 10 years in a big company, and still doing Agile”
Until 3 years ago

5. Agile, the continuous improvement
Mike Cohn
Agile Trainer and author

6. ACT@Samsung SDS
https://www.youtube.com/watch?v=KwErF0kp-nA

7. “We are ACT who believe what we believe.
Through Agile, we do the right thing to inspire others
to build a good product, to learn more and to become better.
So that we can leverage IT eco-system better in Korea”
Vision@ACT

8. - Internal agile coaching
- Building MVP
- Building products based on co-sourcing development model
- Building social impact products
What we do@ACT

9. Angeltalk
https://www.youtube.com/watch?v=ZjRpfmXDm1k

11. We have made continuous effort for 10+ years

12. Samsung SDS has been number one B2B IT company in Korea for past
30 years
Difficult to try at the beginning

13. - Customers
- Employees
- Productivity & Quality
Things have been changed

14. We looked at ourselves
Rank based Org
- Traditional top down culture
- Functional silos
- Many messengers

15. Let’s go back to 12 years ago

16. A template to understand better
Leadership
Management
Employee
Supportive
Hostile

17. ~ ’06 Gaining trust
Leadership
Management
Employee
NONE
Supportive
Hostile

18. ‘07 XP Practices
Leadership
Management
Employee
A few developers tried XP practices
Supportive
Hostile

19. ‘08 Scrum & Kanban
Leadership
Management
Employee
One scrum team
Succeeded 2 times
Failed 1 time
Supportive
Hostile

20. ‘09 Agile, the Silver Bullet
Leadership
Management
Employee
100+ people large scaled projects
Supportive
Hostile

21. ‘10 1st Official Agile Transformation
Leadership
Management
Employee
Supportive
Hostile
+
Samsung SDS Agile experiences
Samsung SDS
Generic Agile
DAD
Trained the trainers
Methodology

22. ‘11 Agile Evangelizing
Leadership
Management
Employee
Supportive
Hostile
Agile coaching & training
Biz
Transformation

23. ‘12 Focus on Growing Community
Leadership
Management
Employee
Supportive
Hostile
Agile community

24. ‘13 2nd Agile Transformation
Leadership
Management
Employee
Supportive
Hostile
Co-sourcing delivery model
Reorg

25. ‘14 Agile is the Only Way
Leadership
Management
Employee
Supportive
Hostile
Biz
Transformation
+
User story + Iteration

26. ‘15 3rd Agile Transformation
Leadership
Management
Employee
Supportive
Hostile
(PM + Designer + DEV)
+
10 more Agile professional people
Small team + Pair work

27. ‘16 ACT Expansion
Leadership
Management
Employee
Supportive
Hostile
Small team + Pair work
Multiple small teams for one big project
CORE: 16 à 30 EXPERIENCED: 0 à 100

28. ‘17 Agile Ramp up@Dev Office
Leadership
Management
Employee
Supportive
Hostile
Multiple small teams for one big project
CORE: 30 à 70 EXPERIENCED: 100 à 300

29. ’18 We are Still Improving Ourselves

31. Now: Culture Bubble

32. v
How much are we Agile now?

33. - We know Agile is all about continuous and incremental improvement culture
- We are still trying really hard
- We also want to learn from you
- We are willing to help anybody if they want to take this meaningful path
Samsung SDS is all Agile because

35. HOTEL EUROPE, October 20th

36. www.agile.ba
THANK YOU!