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10 REASONS WHY SCRUM FAILS
– OR SUCCEEDS IF YOU WANT
IGOR PARAC
CONFERENCE SPONSORS
GOLD
SILVER
BRONZE
MEDIA PARTNERS
Ignorance is a bliss!
Average readers reach around 250 wpm
with a typical comprehension of 50-60%
The Scrum Guide™
5332 words
Manifesto for Agile Software Development
53 words
Principles behind the Agile Manifesto
191 words
22,304 min
5576 words / 250 words per minute
“To know that we know what we know, and to know that we do not know what we
do not know, that is true knowledge." Nicolaus Copernicus
How to know Scrum?
Definition of Scrum
Scrum is:
- Lightweight
- Simple to
understand
- Difficult to
master
Scrum (n): A framework within which people can address complex
adaptive problems, while productively and creatively delivering
products of the highest possible value.
Shu
Learn the rule
Ha
Bend the rule
Ri
Be the rule
Need a secretary?
 Scheduling and attending meetings
 Creating agendas and taking minutes
 Make travel arrangements
 Document expenses and hand in reports
 Distribute meeting notes and reports
 Schedule appointments for clients, customers, or supervisors
 Establish work procedures and schedules
 Order and dispense supplies
 Photocopying and printing...
Secretary – job description
Definition (Merriam-Webster)
 the power to give orders or make decisions : the power or
right to direct or control someone or something
 the confident quality of someone who knows a lot about
something or who is respected or obeyed by other people
Sociology (Max Weber)
 Traditional Authority
 Charismatic Authority
 Rational-Legal Authority
 Charismatic authority is power legitimized by a leader's exceptional personal
qualities, which inspire loyalty and obedience from followers.
“Wherever there is a man who exercises authority, there is a man who resists
authority.” Oscar Wilde
Authority
Leading and coaching the organization in its Scrum
adoption
Planning Scrum implementations within the
organization
Helping employees and stakeholders understand and
enact Scrum and empirical product development
Causing change that increases the productivity of the
Scrum Team
“As soon as we abandon our own reason, and are content to rely upon authority,
there is no end to our troubles.” Bertrand Russell
Scrum Master Service to the Organization
Plan, prepare and arrange nutritious meals for children
Change diapers of infants
Give toilet training to toddlers
Adhere to particular dietary rules of family
Organize play group activities with neighborhood children
Supervise children’s activities in their own rooms and play
areas
Plan and organize family events and activities
Oversee children’s homework
Maintain family accounts and pay bills…
Babysitter – job description
Plan with commitments!
Commitment
an agreement or pledge to do
something in the future
Pledge
A solemn promise or
undertaking
Topic One: What can be done this Sprint?
 The Development Team works to forecast the functionality
that will be developed during the Sprint.
 Only the Development Team can assess what it can
accomplish over the upcoming Sprint.
Topic Two: How will the chosen work get done?
 However, enough work is planned during Sprint Planning for
the Development Team to forecast what it believes it can do
in the upcoming Sprint.
“Men should pledge themselves to nothing; for reflection makes a liar of their
resolution.” Sophocles
Sprint Planning
“The enemy of a good plan is the dream of a perfect plan.”
Carl von Clausewitz
What’s the Status?
Yesterday, resolved bug 1435, worked on user story US
853, some meetings
Today, US 853, Code review
No impediments
“We live in a world where the laws are getting so tight that management has changed
to micro-management to quantum-management to paralysis.” Jane Siberry
Status Report!
Status Assembly!
The Daily Scrum is a 15-minute time-boxed event for
the Development Team to synchronize activities and
create a plan for the next 24 hours.
During the meeting, the Development Team members
explain:
 What did I do yesterday that helped the Development Team
meet the Sprint Goal?
 What will I do today to help the Development Team meet
the Sprint Goal?
 Do I see any impediment that prevents me or the
Development Team from meeting the Sprint Goal?
“To me, teamwork is the beauty of our sport, where you have five acting as one.
You become selfless.” Mike Krzyzewski
Daily Scrum
There is a Bug in
production!
Scrum recognizes no titles for Development
Team members other than Developer,
regardless of the work being performed by the
person; there are no exceptions to this rule;
Individual Development Team members may
have specialized skills and areas of focus, but
accountability belongs to the Development
Team as a whole
“The keys to brand success are self-definition, transparency, authenticity and
accountability.” Simon Mainwaring
The Development Teams
Something is wrong…
Criticize company for
 lack of proper policies and procedures
 too many policies and procedures
 poor usage of old technologies
 poor usage of new technologies
 poor business strategies
 no business strategies
 …
Have a decent complaining session
Talk about bad weather (if applicable)
Also
 Greenhouse gases
 Things that government is hiding from us…
“I personally believe we developed language because of our deep inner need to
complain.” Jane Wagner,
Is there an official time and place to...
The Sprint Retrospective is an opportunity for the
Scrum Team to inspect itself and create a plan for
improvements to be enacted during the next Sprint.
The purpose of the Sprint Retrospective is to:
 Inspect how the last Sprint went with regards to people,
relationships, process, and tools
 Identify and order the major items that went well and
potential improvements
 Create a plan for implementing improvements to the way
the Scrum Team does its work
“Mistakes are the portals of discovery.”
James Joyce
Sprint Retrospective
Set the stage
Set context and tone for the meeting
Gather data
Gather factual and relevant
data
Generate insights
Generate feedback
Decide what to do
Collaborate on
course of action
Closing the retrospective
End session
How to Retrospect?
(friendly remainder)
Battleground 2.0
Tribal Mindset
 tribes exist for themselves alone
 tribes are hostile to all outsiders
 tribes fight in defense of home soil
 next step is dehumanization and demonization
Silo Mentality
 no share information or knowledge
 reduces the organization's efficiency
 negatively affect employee morale
“Silo builds the wall in people’s minds and creates the barrier in
organizations’ hearts.” Pearl Zhu
Us versus Them
Product owner
Responsible for
maximizing the value of
the product and the work
of the Development Team
No one is allowed to tell
the Development Team to
work from a different set
of requirements
“The best way to find out if you can trust somebody is to trust them.”
Ernest Hemingway
„Maximize the value“
Kill it with Bureaucracy!
 I as a User what Bug 14285 to be resolved so that I can work with application
 Meeting minutes from Daily Scrum?
 How vacations are regulated in Scrum?
 How the salaries are distributed in Scrum?
 We need processes for
 Code review
 Bug fixing
 Other teams support
 Refactoring...
 Extra tools for
 Ticket tracking
 Bug tracking
 Issues tracking
 Time tracking...
“Bureaucracy gives birth to itself and then expects maternity benefits.”
Dale Dauten
Quick Bureacracy Guide
Process
a series of actions that produce something or that lead to a
particular result (Merrian-Webster.com)
Checklist
comprehensive list of important or relevant actions, or steps
to be taken in a specific order. (Business Dictionary.com)
a type of informational job aid used to reduce failure by
compensating for potential limits of human memory and
attention. (Wikipedia.org)
“Have no fear of perfection – you'll never reach it.”
Salvador Dali
What is Process?
Empiricism asserts that knowledge comes from
experience and making decisions based on what is
known.
Experiment
 a test, trial, or tentative procedure; an act or operation for
the purpose of discovering something unknown or of testing
a principle, supposition… (Dictionary.com)
“No amount of experimentation can ever prove me right; a single
experiment can prove me wrong.” Albert Einstein
Solving the unknown...
Scrum is founded on empirical process control theory,
or empiricism.
Empiricism asserts that knowledge comes from
experience and making decisions based on what is
known.
Scrum employs an iterative, incremental approach to
optimize predictability and control risk.
Three pillars uphold every implementation of empirical
process control: transparency, inspection, and
adaptation.
“The greater the contrast, the greater the potential. Great energy only comes from
a correspondingly great tension of opposites.” Carl Jung
Scrum Theory
Unicorns on rainbows
Fashion
 A general direction in
which something is
developing or changing
Vogue
 The prevailing fashion or
style at a particular time
Fashion statement!
Scrum is a framework for developing and sustaining
complex products
Development Teams
 consists of professionals
 empowered by the organization
 are self-organizing
 are cross-functional
 accountable
“Talent wins games, but teamwork and intelligence wins championships.”
Michael Jordan
What is Scrum for?
Culture Shock!
Characteristics and knowledge of a particular group of
people
Defined by language, religion, cuisine, social habits, music
and arts
Values that contribute unique social and psychological
environment of an organization
 it includes:
organization's expectations, experiences, philosophy
 it is expressed in:
self-image, inner workings, interactions and future expectations
 it is based on:
shared attitudes, beliefs and written and unwritten rules
“The role of a creative leader is not to have all the ideas; it's to create a culture
where everyone can have ideas and feel that they're valued.” Ken Robinson
What is Culture?
Culture Effect
Make decisions
Question authority
Understand language
Ask questions
Raise issues
Negotiate
Deal with conflicts
“The role of a creative leader is not to have all the ideas; it's to create a culture
where everyone can have ideas and feel that they're valued.” Ken Robinson
Culture, People and Scrum
Scrum Values
Commitment
Courage
Focus
Openness
Respect
Commitment
indifference, irresponsibility, denial, refusal
Courage
cowardice, fear, humility, irresolution, weakness
Focus
disarrange, disorganize, disperse, divide, ignore
Openness
reticence, disagreement, disbelief
Respect
criticism, dishonor, ignorance, neglect
“Culture eats strategy for breakfast.”
Peter Drucker
Scrum Values Antonyms
Commitment
guarantee, engagement, responsibility, loyalty, devotion
Courage
bravery, nerve, valour, daring, power
Focus
motivation, application, converge, emphasis
Openness
honesty, accountability, candidness, sincerity
Respect
admiration, appreciation, honor, recognition
“Culture eats strategy for breakfast.”
Peter Drucker
Scrum Values Synonyms
Have fun!

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10 tips how to make your Scrum fail - or succeed if you want by Igor Parac

  • 1. 10 REASONS WHY SCRUM FAILS – OR SUCCEEDS IF YOU WANT IGOR PARAC
  • 3. Ignorance is a bliss!
  • 4. Average readers reach around 250 wpm with a typical comprehension of 50-60% The Scrum Guide™ 5332 words Manifesto for Agile Software Development 53 words Principles behind the Agile Manifesto 191 words 22,304 min 5576 words / 250 words per minute “To know that we know what we know, and to know that we do not know what we do not know, that is true knowledge." Nicolaus Copernicus How to know Scrum?
  • 5. Definition of Scrum Scrum is: - Lightweight - Simple to understand - Difficult to master Scrum (n): A framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value.
  • 6. Shu Learn the rule Ha Bend the rule Ri Be the rule
  • 8.  Scheduling and attending meetings  Creating agendas and taking minutes  Make travel arrangements  Document expenses and hand in reports  Distribute meeting notes and reports  Schedule appointments for clients, customers, or supervisors  Establish work procedures and schedules  Order and dispense supplies  Photocopying and printing... Secretary – job description
  • 9. Definition (Merriam-Webster)  the power to give orders or make decisions : the power or right to direct or control someone or something  the confident quality of someone who knows a lot about something or who is respected or obeyed by other people Sociology (Max Weber)  Traditional Authority  Charismatic Authority  Rational-Legal Authority  Charismatic authority is power legitimized by a leader's exceptional personal qualities, which inspire loyalty and obedience from followers. “Wherever there is a man who exercises authority, there is a man who resists authority.” Oscar Wilde Authority
  • 10. Leading and coaching the organization in its Scrum adoption Planning Scrum implementations within the organization Helping employees and stakeholders understand and enact Scrum and empirical product development Causing change that increases the productivity of the Scrum Team “As soon as we abandon our own reason, and are content to rely upon authority, there is no end to our troubles.” Bertrand Russell Scrum Master Service to the Organization
  • 11. Plan, prepare and arrange nutritious meals for children Change diapers of infants Give toilet training to toddlers Adhere to particular dietary rules of family Organize play group activities with neighborhood children Supervise children’s activities in their own rooms and play areas Plan and organize family events and activities Oversee children’s homework Maintain family accounts and pay bills… Babysitter – job description
  • 13. Commitment an agreement or pledge to do something in the future Pledge A solemn promise or undertaking
  • 14. Topic One: What can be done this Sprint?  The Development Team works to forecast the functionality that will be developed during the Sprint.  Only the Development Team can assess what it can accomplish over the upcoming Sprint. Topic Two: How will the chosen work get done?  However, enough work is planned during Sprint Planning for the Development Team to forecast what it believes it can do in the upcoming Sprint. “Men should pledge themselves to nothing; for reflection makes a liar of their resolution.” Sophocles Sprint Planning
  • 15. “The enemy of a good plan is the dream of a perfect plan.” Carl von Clausewitz
  • 17. Yesterday, resolved bug 1435, worked on user story US 853, some meetings Today, US 853, Code review No impediments “We live in a world where the laws are getting so tight that management has changed to micro-management to quantum-management to paralysis.” Jane Siberry Status Report!
  • 19. The Daily Scrum is a 15-minute time-boxed event for the Development Team to synchronize activities and create a plan for the next 24 hours. During the meeting, the Development Team members explain:  What did I do yesterday that helped the Development Team meet the Sprint Goal?  What will I do today to help the Development Team meet the Sprint Goal?  Do I see any impediment that prevents me or the Development Team from meeting the Sprint Goal? “To me, teamwork is the beauty of our sport, where you have five acting as one. You become selfless.” Mike Krzyzewski Daily Scrum
  • 20. There is a Bug in production!
  • 21.
  • 22. Scrum recognizes no titles for Development Team members other than Developer, regardless of the work being performed by the person; there are no exceptions to this rule; Individual Development Team members may have specialized skills and areas of focus, but accountability belongs to the Development Team as a whole “The keys to brand success are self-definition, transparency, authenticity and accountability.” Simon Mainwaring The Development Teams
  • 24. Criticize company for  lack of proper policies and procedures  too many policies and procedures  poor usage of old technologies  poor usage of new technologies  poor business strategies  no business strategies  … Have a decent complaining session Talk about bad weather (if applicable) Also  Greenhouse gases  Things that government is hiding from us… “I personally believe we developed language because of our deep inner need to complain.” Jane Wagner, Is there an official time and place to...
  • 25. The Sprint Retrospective is an opportunity for the Scrum Team to inspect itself and create a plan for improvements to be enacted during the next Sprint. The purpose of the Sprint Retrospective is to:  Inspect how the last Sprint went with regards to people, relationships, process, and tools  Identify and order the major items that went well and potential improvements  Create a plan for implementing improvements to the way the Scrum Team does its work “Mistakes are the portals of discovery.” James Joyce Sprint Retrospective
  • 26. Set the stage Set context and tone for the meeting Gather data Gather factual and relevant data Generate insights Generate feedback Decide what to do Collaborate on course of action Closing the retrospective End session How to Retrospect? (friendly remainder)
  • 28. Tribal Mindset  tribes exist for themselves alone  tribes are hostile to all outsiders  tribes fight in defense of home soil  next step is dehumanization and demonization Silo Mentality  no share information or knowledge  reduces the organization's efficiency  negatively affect employee morale “Silo builds the wall in people’s minds and creates the barrier in organizations’ hearts.” Pearl Zhu Us versus Them
  • 29. Product owner Responsible for maximizing the value of the product and the work of the Development Team No one is allowed to tell the Development Team to work from a different set of requirements “The best way to find out if you can trust somebody is to trust them.” Ernest Hemingway „Maximize the value“
  • 30. Kill it with Bureaucracy!
  • 31.  I as a User what Bug 14285 to be resolved so that I can work with application  Meeting minutes from Daily Scrum?  How vacations are regulated in Scrum?  How the salaries are distributed in Scrum?  We need processes for  Code review  Bug fixing  Other teams support  Refactoring...  Extra tools for  Ticket tracking  Bug tracking  Issues tracking  Time tracking... “Bureaucracy gives birth to itself and then expects maternity benefits.” Dale Dauten Quick Bureacracy Guide
  • 32. Process a series of actions that produce something or that lead to a particular result (Merrian-Webster.com) Checklist comprehensive list of important or relevant actions, or steps to be taken in a specific order. (Business Dictionary.com) a type of informational job aid used to reduce failure by compensating for potential limits of human memory and attention. (Wikipedia.org) “Have no fear of perfection – you'll never reach it.” Salvador Dali What is Process?
  • 33.
  • 34. Empiricism asserts that knowledge comes from experience and making decisions based on what is known. Experiment  a test, trial, or tentative procedure; an act or operation for the purpose of discovering something unknown or of testing a principle, supposition… (Dictionary.com) “No amount of experimentation can ever prove me right; a single experiment can prove me wrong.” Albert Einstein Solving the unknown...
  • 35. Scrum is founded on empirical process control theory, or empiricism. Empiricism asserts that knowledge comes from experience and making decisions based on what is known. Scrum employs an iterative, incremental approach to optimize predictability and control risk. Three pillars uphold every implementation of empirical process control: transparency, inspection, and adaptation. “The greater the contrast, the greater the potential. Great energy only comes from a correspondingly great tension of opposites.” Carl Jung Scrum Theory
  • 37. Fashion  A general direction in which something is developing or changing Vogue  The prevailing fashion or style at a particular time Fashion statement!
  • 38. Scrum is a framework for developing and sustaining complex products Development Teams  consists of professionals  empowered by the organization  are self-organizing  are cross-functional  accountable “Talent wins games, but teamwork and intelligence wins championships.” Michael Jordan What is Scrum for?
  • 40. Characteristics and knowledge of a particular group of people Defined by language, religion, cuisine, social habits, music and arts Values that contribute unique social and psychological environment of an organization  it includes: organization's expectations, experiences, philosophy  it is expressed in: self-image, inner workings, interactions and future expectations  it is based on: shared attitudes, beliefs and written and unwritten rules “The role of a creative leader is not to have all the ideas; it's to create a culture where everyone can have ideas and feel that they're valued.” Ken Robinson What is Culture?
  • 41. Culture Effect Make decisions Question authority Understand language Ask questions Raise issues Negotiate Deal with conflicts “The role of a creative leader is not to have all the ideas; it's to create a culture where everyone can have ideas and feel that they're valued.” Ken Robinson Culture, People and Scrum Scrum Values Commitment Courage Focus Openness Respect
  • 42. Commitment indifference, irresponsibility, denial, refusal Courage cowardice, fear, humility, irresolution, weakness Focus disarrange, disorganize, disperse, divide, ignore Openness reticence, disagreement, disbelief Respect criticism, dishonor, ignorance, neglect “Culture eats strategy for breakfast.” Peter Drucker Scrum Values Antonyms
  • 43. Commitment guarantee, engagement, responsibility, loyalty, devotion Courage bravery, nerve, valour, daring, power Focus motivation, application, converge, emphasis Openness honesty, accountability, candidness, sincerity Respect admiration, appreciation, honor, recognition “Culture eats strategy for breakfast.” Peter Drucker Scrum Values Synonyms