Professional Profile Highlights. Working in the Mobile - Digital Industry for the past 10 years. Providing products and strategy for over 30 years working for startups, major corporations and businesses in between.

1. Major Automobile Manufacturer - Service Inspection Tool
• Created mobile application from discovery to consumer and enterprise market (iPad-only). Due
to the quality of the UX and the POC-code, it was deployed to 3500+ dealerships.
• Led transformation of the mobile-ready webservice APIs (REST/JSON) from the legacy systems
(SOAP/XML). Response was reduced from “minutes” to less-than five seconds by profiling.
Nationwide Quick Serve Restaurants – Mobile Architecture Strategy
• Created change requests that increased revenue of contract by >$125K.
• Increased rating from “2” to “4” in the first two weeks with the replacement App (first release).
• Collaborated with DMO, CTO and Enterprise Architecture stakeholders to create innovative,
digital-enabled loyalty mobile app for strategic Mobility roadmap.
• Worked side-by-side with Creative Design on journey maps and art-of-the-possible for QSR Apps
that brought community, loyalty, branding and enticing food to the client’s customers.
• Established project’s defect tracker with daily-standup for agile development of mobile apps and
their associated web-services.
Global Smartphone Manufacturer – Mobile-Voice Server
• Awarded monetary bonus for protecting the company IP with five patents (awarded in USA and
Europe) for integrated mobile-voice services and architecture inventions.
• Traveled between three corporate offices in USA and Canada to manage my direct reports.
• Managed Development and Quality Assurance teams among off-shore and on-shore resources.
Global Cellular Carrier – Technical Project Management
• Vendor partnership governance. Appointed as point-of-contact for raising “tickets” (critical
defects, production issues and enhancements). Conducted weekly meeting for action-log
tracking and risk management with stakeholders.
• Deployed mobile Apps and the associated supporting back-office Enterprise Store (via
AirWatch). Wrote build & bundle scripts for automation.
Robert James, Manager
Mobile technology leader with 30+ years of
experience in Product Development and IT
Consultancy. Most recent 10 years devoted to
mobility: Blackberry, IOS, Android, hybrid (jQuery,
PhoneGap) and Kony (certified), Xamarin (study).
Hands-on management in, both, fast-paced
startup environments and complex enterprise
structures. Delivered backend-connected, mobile
apps, POC and mobile strategy across industry
domains including: High-Tech, Automotive, Retail,
Life & Health Sciences and Hospitality/Restaurant.
Background:
• Mobile Delivery & Strategy
• Capabilities Gap Analysis & Discovery
• Languages: Swift, Java, Angular, JavaScript, C++
• Platforms: IOS, Android, Kony , PhoneGap, BES
• MADP (Kony)
• Push Notification: APN, GCM
• Google Analytics & Xamarin Insights
• Application Performance Management (CA
Technologies)
• Training: People & Engagement Management
Relevant Experience:
Skills & Expertise:

2. • Created mobile application from discovery to consumer and enterprise market (iPad-only).
Due to the quality of the UX and the POC-code, it was deployed to 3500+ dealerships.
• Led transformation of the mobile-ready webservice APIs (REST/JSON) from the legacy
systems (SOAP/XML). Response was reduced from “minutes” to less-than five seconds by
profiling.
• Created change requests that increased revenue of contract by >$125K.
• Increased rating from “2” to “4” in the first two weeks with the replacement App (first
release).
• Collaborated with DMO, CTO and Enterprise Architecture stakeholders to create innovative,
digital-enabled loyalty mobile app for strategic Mobility roadmap.
• Worked side-by-side with Creative Design on journey maps and art-of-the-possible for QSR
Apps that brought community, loyalty, branding and enticing food to the client’s customers.
• Established project’s defect tracker with daily-standup for agile development of mobile apps
and their associated web-services.
• Awarded monetary bonus for protecting the company IP with five patents (awarded in USA
and Europe) for integrated mobile-voice services and architecture inventions.
• Traveled between three corporate offices in USA and Canada to manage my direct reports.
• Managed Development and Quality Assurance teams among off-shore and on-shore
resources.
• Vendor partnership governance. Appointed as point-of-contact for raising “tickets” (critical
defects, production issues and enhancements). Conducted weekly meeting for action-log
tracking and risk management with stakeholders.
• Deployed mobile Apps and the associated supporting back-office Enterprise Store (via
AirWatch). Wrote build & bundle scripts for automation.
Robert James, Manager
Technology Architect - Digital
Mobile technology leader with 30+ years of
experience in Product Development and IT
Consultancy. Most recent 10 years devoted to
mobility: Blackberry, IOS, Android, hybrid (jQuery,
PhoneGap) and Kony (certified), Xamarin (study).
Hands-on management in, both, fast-paced
startup environments and complex enterprise
structures. Delivered backend-connected, mobile
apps, POC and mobile strategy across industry
domains including: High-Tech, Automotive, Retail,
Life & Health Sciences and Hospitality/Restaurant.
Background:
• Mobile Delivery & Strategy
• Capabilities Gap Analysis & Discovery
• Languages: Swift, Java, Angular, JavaScript, C++
• Platforms: IOS, Android, Kony , PhoneGap, BES
• MADP (Kony)
• Push Notification: APN, GCM
• Google Analytics & Xamarin Insights
• Application Performance Management (CA
Technologies)
• Training: People & Engagement Management
Relevant Experience:
Skills & Expertise: