Blue Cod Technologies is a leading provider of strategic outsourcing solutions for the property and casualty insurance industry. Founded in 2000 and based in Massachusetts, Blue Cod offers business process outsourcing, IT outsourcing, and business application services. Their solutions allow insurance companies to focus on core business functions while outsourcing back office systems and processing to Blue Cod's experts. Blue Cod has over 50 insurance company customers across the U.S. in personal and commercial lines.
Blue Cod Technologies Insurance Outsourcing Solutions Overview
1. BLUE COD TECHNOLOGIES, INC.
FREEDOM TO FOCUS ON WHAT MATTERS MOST
Strategic Outsourcing Insurance
Solutions Overview
BlueCod.com
Corporate Headquarters - Marlborough, Mass
2. BLUE COD OVERVIEW
Who We Are
Based in Massachusetts, and started in 2000, Blue Cod is a leading provider of Strategic
Outsourced Solutions for the Property and Casualty industry.
What We Do
Three core competencies: High Value Business Services (BPO) and High Value Technical Services
(ITO), Business Applications ( Policy Administration & Business Intelligence)
How We Engage
Understand our clients Vision, and Strategies - Develop the Right Solution - Provide Expert
Service Delivery - Create Long Term Partnerships
Why It Matters
Allows customers to focus on insurance markets, products and distribution, while Blue Cod’s
experts handle the complexity and cost of back office systems and business processing
Who We Help
Blue Cod boasts 50 customers across the U. S. including start-ups, regional and enterprise-class
insurance providers in the Personal Lines (Home and Auto) and Commercial Lines markets.
Blue Cod Technologies, Inc. Confidential
3. SAMPLE BLUE COD CUSTOMERS
Strategic Outsourcing Services CEA FAIR Plan
Lighthouse Property
Insurance Corporation
Ohio Mutual Insurance
Group
Nationwide Mutual
Insurance Company
New Mexico Fair Plan
American Family Insurance Frankenmuth Insurance Foremost Insurance Group Ohio Fair Plan
Narragansett Bay Insurance
Company
Frederick Mutual Insurance
Group
CSAA (AAA Northern
California, Nevada and Utah)
& ACA
Maryland Joint Insurance
Association
Church Pension Fund Tower Group Companies Commerce West Insurance Connecticut Fair Plan
Arbella Insurance Group Penn National Insurance MAPFRE
Mercury Insurance Group New London County Armed Forces Insurance
Family Security Insurance
FAJUA
Donegal Insurance
Blue Cod Technologies, Inc. Confidential
5. BLUE COD MANAGED INSURANCE SERVICES
Blue Cod Outsourcing Insurance Solutions
BPO Services ITO Services
Business Operations Application Support and Development
Policy Administration Insurance Systems Support
Billing Automation - Lockbox Solutions Conversion and Migration
Customer Services Implementation of emerging technologies
Claims Processing Business Automation Services
Document Management Services Custom Application Development
Underwriting Infrastructure Support
Catastrophe (CAT) Services Experienced insurance technical professionals
Constant Call Center Solutions Class A infrastructure
Five-Tier back-up strategy
IT Hosting Solution
Strategic Outsourcing Insurance Solutions
Coastal Homeowner •CEA • FAIR Plan • Assigned Risk Auto • Auto • Commercial • Farmowners • Disaster Recovery
Blue Cod Technologies, Inc. Confidential 5
7. ISB POLICY ADMIN SOLUTION PARTNER
Stingray Policy Admin Platform
• 100% Web based Modular &
Componentized Policy
Processing, Billing, Claims &
Quoting
• Low Monthly Solution “in a
Box” subscription pricing
• Proven Stability, Scalability
& Speed to Market
Blue Cod Technologies, Inc. Confidential 7
8. ISB STRATEGIC DATA SOLUTION PARTNER
4Sight Business Intelligence (BI)
• Database Warehouse Solution
delivering CEO and Executive
level analytics reporting
• 80+ pre-configured reports
with customizable executive
level dashboards and score
cards
• Ease of implementation with
“off the shelf” Software
Blue Cod Technologies, Inc. Confidential 8
9. CONSTANT COVERAGE SOLUTION – STRATEGIC OUTSOURCING SOLUTIONS (SOS)
9
Constant Coverage provides P&C Insurance clients with instant access to Call Center &
Operational resources to meet their ever changing business demands.
Our Solution includes Catastrophe Event Coverage, Business Operations Continuity & Strategic
Outsourcing Overflow Services that enable clients to deliver continuous policyholder support
Our Business Process Outsourcing (BPO) service offer customers a turnkey low cost solution that
provides 24/7 automated access to a team of onshore P&C industry certified professionals.
Blue Cod Technologies, Inc. Confidential
10. BLUE COD’S VALUE PROPOSITION FOR PI’S/CEA
CEA is Core to our business and our growth plans
Staffing
•BCT assigns its best and brightest business and technical people to work on the CEA business.
Compliance
•BCT has developed CEA expertise:
•Resulting in efficiency and competency in the unique CEA business and technical requirements
− Reporting, event handling, CAT preparedness, and CEA processing compliance.
Enhancements
•New enhancements and major upgrades are welcome.
•Drive revenue and establish our value proposition to our clients
Insureds
•Blue Cod is paid by policy count by the PI’s: Retention and growth are critical
•Quality service to Insureds is a key lever to maintain and enhance our revenue opportunity
Blue Cod Technologies, Inc. Confidential 10
11. BLUE COD CITIZENS TAKE OUT SOLUTION
• Blue Cod provides a cost- and time-effective alternative by enabling carriers to delegate back
office operations to BCT’s team of experienced insurance professionals
• BCT provides startups with needed operations, facilities and procedures to effectively assume and
manage policies from Citizens.
• Blue Cod’s regional team of licensed and experienced P&C underwriters. Experienced in-house
team can manage landslide of newly acquired work which allows carriers to effectively and quickly
handle the new business
• UP AND RUNNING IN LESS THAN 90 DAY- By partnering with Blue Cod, carriers are able to plug
into the company’s proven Florida Coastal Homeowner framework and instantly begin running
their business.
• Blue Cod managed operations supports Starts to free executives from time-consuming and
monotonous tasks that could otherwise divert their attention from critical and strategic business
initiatives in the early stages of their company.
• Blue Cod can manage day-to-day processing workload for the carrier’s new business in addition to
endorsements, renewals and cancellations. Blue Cod can also handled Startup’s first notice of loss
(FNOL) and claims processing.
Blue Cod Technologies, Inc. Confidential 11
12. ACCOUNT MANAGEMENT
Philosophy
• Deliver high level of customer service while creating a strategic
partnership with our clients
• Seek to earn “Trusted Advisor” status
Approach
• Two tiered relationship interface
− Strategic focus
− Client service Focus
• Each tier staffed by high value resources
− Engagement Managers
− Strategic Account Executives
• Coordinated effort for holistic relationship
− Each reliant on the other for key inputs and outputs
− Will work separately and jointly depending on specific client need
Blue Cod Technologies, Inc. Confidential 12
13. THE LEADING PROVIDER OF
OUTSOURCING INSURANCE SERVICES
FOR THE PROPERTY & CASUALTY INDUSTRY
BLUE COD TECHNOLOGIES
BLUECOD.COM
508.970.0170
COMMUNCATION@BLUECOD.COM
FREEDOM TO FOCUS ON WHAT MATTERS MOST
Blue Cod Technologies, Inc. Confidential 13
