3. Idea of Project
Feel uncomfortable to give away an order
Stranger’s feels challenging to select a meal or find some discounted
offers
Young and socially connect people often desire their social status to
be updated, when they eat food from some branded franchise.
Restaurants aims to increase the comfort level of their customers
The object is to provide customer a social experience and an ice
breaker for the new customer
4. Scope of Project
The goal is to make a USP in the market place
Give customer a reason to visit
An eye catching product for the customer
Restaurant to increase it productivity, quality
Projects like these will earn maximum revenue
Restaurants will be giving any sum of money for the project due to its
uniqueness and having no competition in market
5. Need Finding
Interview with the team and with some friends
Customers will get the food once they have paid the bill.
Customer have the rights to make their food according to
their own taste
If the user is making his own food or giving extra topping
he should be aware of the cost before paying the bill via
any mode
If there are some special discounts the customer should
also be aware of it and it should be provided before he
pays for the food.
6. Need Finding
Once the order has been placed a counter clock will be started
The system should have links to social media where the customer can
update their profile with status or tweets and share their moments
with friends and family
If there are any discounted offers or deals that should be on the main
menu.
Once the customer has ate the food the system should provide a
feedback form.
17. Heuristics Evaluation
Problem Name of Heuristic Principle
Violated
Solution
No help provided to user in the system. Help and Documentation There should be a video tutorial for user to provide help so
let he know how to use the system
User can’t subtract order item from order list. Control and Freedom The user should be provided with some feature or order list
in some edit mode so that he can subtract and finalize the
order item at the end.
User need help to make a fast food by himself Help and Documentation The system should provide certain help while making of fast
food if the system remain idle for 1 minute or more
When the order button is pressed the system directly
sends the order, the system should at least confirm the
order one more time just for confirmation.
Show System Status : Change The system should display a notification just that the user
really wants to confirm the change order.
When the order is made and is completed the system
should prompt a message
Show System Status : Completion The system should prompt a message that the order is send
and will be on the table in couple of minutes so that the
user has a satisfaction
18. Heuristics Evaluation
Problem Name of Heuristic Principle Violated Solution
In food type menu there are two buttons back and
next while making an order the user can be
confused to select which button he should select
to continue the order
Consistent : Clear Choices When the user is on that screens and the system is kept
idol for 1 minute or more the system should display a
small next bellow those buttons that which button
mean what.
If a user is new to the system or restaurant and he
is conforming the order the system should give
him suggestions that with food 1 food 5 is
recommended by the chef
Flexibility and efficiency :
Recommendation
The system should prompt a food recommendation
message once the user is on the order list UI so that the
new user don’t end up with giving an order he dislike
after.
While giving the bill via credit card the user may hesitate
to give his personal sensitive information
Control and Freedom The system should provide the user a license or any kind of
document so that the end user is satisficed and is willing to give
his sensitive information with no worries