2. Ab t UAbout Us
ENGROSS has become a vita player in the IT
& IT Enabled service Industry. Founded In
2016. ENGROSS formed with an intention of
providing quality services in the area of BPO,p g q y ,
KPO, Data Entry Expert, Technical Support,
Web Designing, Manpower Recruitment. Our
organisation makes a commitment to provide
quality services with time management and
focus on customer issuesfocus on customer issues.
Over the past few years of our existence, we have
developed in-depth experience, a vast knowledge base
and deep domain expertise in several sectors of the
Indian economy, which allows us to help our clients
position themselves well in the challenging business
environment in India. Our focus has been onenvironment in India. Our focus has been on
integrating technology with knowledge and skills.
3. Our Vision, Mission & Values
VISION :
To be a reliable and consistent world-class solutions
provider of choice in niche markets.p
MISSION:
T d li li bl d i t t l ti ith hi h tTo deliver reliable and consistent solutions with highest
commitment to our customers.
4. Integrity : We try to do the
right thing for the customer
and our employees.
Commitment: We keep
our words.
Respect: We value our
es
p
customer and each employee
of our organization.
Excellence: We always try
to give our best to give
satisfaction to our customer
Customer First Always.ValueV
5. What We DOWhat We DO
ENGROSS is an growing company, we always try to focus
our customer needs & wants and try to fulfill them. Our
services which we are providing to our customers are:p g
Our Services :– BPO / KPO
Data Entry Expert
Technical Support
W b D i i & P iWeb Designing & Promotion
Manpower Recruitment
Online Information & Database Access
Retrieval service
Business AuxiliaryBusiness Auxiliary
Business Support
Information Technology Software
6. Continue
Business process outsourcing (BPO):
Is a form of outsourcing that involves the contracting of the operations
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s a o o outsou c g t at o es t e co t act g o t e ope at o s
and responsibilities of specific business functions (or processes) to a
third-party service provider. Originally, this was associated with
manufacturing firms.
BPO is typically categorized into back office outsourcing which includes
internal business functions such as human resources or finance and
accounting, and front office outsourcing which includes customer-accounting, and front office outsourcing which includes customer
related services such as contact center services.
BPO that is contracted outside a company's country is called offshore
outsourcing. BPO that is contracted to a company's neighboring (or
nearby) country is called near shore outsourcing.
Given the proximity of BPO to the information technology industry, it is
also categorized as an information technology enabled service or ITES.
Knowledge process outsourcing (KPO) and legal process outsourcing
(LPO) are some of the sub-segments of business process outsourcing
industry.
8. Continue
Data Entry :
Direct input of data in the appropriate data fields of a
database, through the use of a human data-input device such
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as a keyboard, mouse, stylus, or touch screen, or
through speech recognition software. We have a good team to
do data entry so that you can rely on all of the information
that your company stores.
9. Continue
Web Designing & Promotion :
Web design encompasses many different skills and
disciplines in the production and maintenance of
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p p
websites. The different areas of web design include web
graphic design, interface design, authoring, including
standardized code and proprietary software, user
experience design and search engine optimization.
Types : Types :
Basic Website
Business Website
Advance Website
Ecommerce WebsiteEcommerce Website
Responsive Website
Portals & Directories
10. Continue…
Business Promote/Website Promotion:
CMS (Content Management System)
Gallery / Product Management System
Flash Intro Page
Flash / Java Header Animation
Captcha
PayPal Checkout
Live ChatLive Chat
Content Development
Google Map Integration
Logo & Graphic Design
•
11. C ti
Manpower Recruitment :
d d ff
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We are providing manpower services to different organization
where there are requirement of bulk people, we fulfill their
requirement by giving our best.
12. C ti
Business Auxiliary Services :
Services in relation to :
P i k i l f d d d id d
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• Promotion or marketing or sale of goods produced or provided
by or belonging to the client; or
• Promotion or marketing of service provided by the client; or
any customer care service provided on behalf of the client; or
• Procurement of goods or services, which are inputs for the
client; or
• Production or processing of goods for, or on behalf of the
client; or
• Provision of service on behalf of the client.
Retrieval Services :
• The possibility of recovery, restoration, or rectification.
• A computer filing operation that recalls records or other data
from a filefrom a file.
13. C ti
IT Service Management :
Our organization has a strategic approach to designing,
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delivering, managing and improving the way information
technology (IT) is used within an organization. The goal of IT
Service Management is to ensure that the right processes,
people and technology are in place so that the organization
can meet its business goals. The term IT Service Management
i ft i t d ith ITIL (I f ti T h lis often associated with ITIL (Information Technology
Infrastructure Library), a framework that provides best
practices for aligning IT with business needs.
14. C ti
Training :
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Our organization is excel in every sector, so we decided
to provide training of web development to the people
who wants to learn and increase their knowledge.
15. Find out how we're different and why we should be your
service provider of choice :
We Care
Accountability & Ownership
Honesty and professionalism
Your success is our success
p
Your success is our success
Reducing your overheads
16. M t TManagement Team
BIPIN BHATIA
Mr. Bipin Bhatia is the Director of ENGROSS. He is
responsible for the overall working of the Company and is
instrumental in making strategic decisions for the Company.
Began his business in 2012 & holding Engineering degree
from Board of Technical Education, Delhi. He has Twelve
Years of experience. He is expert in area of Networking, Data
Entry and Management and Twelve years experience in
Technical designing, also having diversification in Education
& Construction Sectors.
17. Management Team
DILIP KUMAR BHATIA
Mr. Dilip Kumar Bhatia is a member of management team in
ENGROSS. He holds a Technical Diploma. He is expert in
Technical Designing, Project Management. He believes in :
“There is no elevator of success You have to take the
stairs.”
18. • Email-ID: support@engross.in.net
• Address: -
REGD OFFICE:
A / st Fl P h t Vih S t A R hi iA-1/24, 1st Floor, Prashant Vihar, Sector-14A, Rohini,
New Delhi – 110 085
CORPORATE OFFICE:
A-1/24, 1st Floor, Prashant Vihar, Sector-14A, Rohini,
New Delhi – 110 085
• Contact Details :
MOB – 9818391202 / 9999042021
