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Six Sigma - An Introduction

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Six Sigma - An Introduction

  1. 1. Business process reengineering is all about making existing processes more resource-effective, scalable, reliable and error-free.
  2. 2.  It’s a set of tools to help us work in a better, faster and effective way.  Sigma is measured by defects per million opportunities.  By using six sigma, we try to reduce defects in a product, defective products, variance of any process outcomes and so on.  using tools of six sigma, we try to improvise the existing processes in terms of resources, returns and risk.  Also we try to find out issues for which we do not know the original or root cause. Or in many cases we may not even be aware of the exact problem!
  3. 3. 2 SIGMA 3 SIGMA 4 SIGMA 5 SIGMA 6 SIGMA DEFECTS PPM 308537 66807 6210 233 3.4 NOT COMPETITIVE AVERAGE WORLD CLASS
  4. 4.  Uses very systematic approach to pinpoint problem and to choose its solution.  Defines and measures everything.  Data driven decisions, not on beliefs/hunches/ assumptions.  Collection of various set of tools like PokaYoke, RCA, FMEA, DOE etc.  Can also be used for decision making in general. “In God we trust; all others must bring data.” -W. Edwards Deming
  5. 5. Brainstorming Six sigma Task Force Quick Fix approach Known Known Unknown Unknown Root Cause Solution
  6. 6. There are two starting points Voice of Customer Product features Product cost Competition Alternatives Voice of Business Risk Resources Regulations Returns
  7. 7.  To reduce variance in a process outcomes.  To improve the entire order-to-cash process, reducing product shelf-life-cycle etc.  In reducing the Seven wastes, 1 Defects 5 Inventory 2 Over production, 6 Motion 3 Transport 7 Processing 4 Waiting  Also, in repetitive works, like making labor payments, paying salaries, recruitment process etc.  Also in new ventures, like expanding national and foreign markets, setting up an online business model and so on.
  8. 8. Thank you

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