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Balance scorecard

β€’
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B
Bharathi
Economy & FinanceBusiness
1 of 15
Balance Scorecard By Priyanka Rai
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PRESPECTIVES Financial Perspective Internal Service Process Perspective Customer Relations Perspective Learning, Innovation, and Growth ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BSC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FEATURES OF BSC
1.It is used as a strategic management system: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Mission Vision Strategy/Goals Objectives In each perspective Measures In each perspective
2.It covers 4 important perspective: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MEASURES ,[object Object],[object Object],[object Object]
FINANCIAL PRESPECTIVES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CUSTOMER PRESPECTIVE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INTERNAL BUSINESS PERSPECTIVE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
INNOVATION AND LEARNING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
ROCE Customer Loyalty On time Delivery Process Quality Process Cycle Time Employee Skills Financial Customer Internal/ Business Process Learning and Growth 3.It represent linked series of objectives and measures:
ADVANTAGES ,[object Object],[object Object],[object Object]
PITFALLS ,[object Object],[object Object],[object Object],[object Object]

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