Diese Präsentation wurde erfolgreich gemeldet.
Die SlideShare-Präsentation wird heruntergeladen. ×

Unit -3 bc.pptx

Wird geladen in …3

Hier ansehen

1 von 41 Anzeige

Weitere Verwandte Inhalte

Ähnlich wie Unit -3 bc.pptx (20)

Weitere von BharaniEswariMM (19)


Aktuellste (20)

Unit -3 bc.pptx

  1. 1. Nonverbal Communication and Body Language
  2. 2. Is it possible to communicate without words?
  3. 3. Nonverbal Communication = Communication without words Nonverbal communication is a process of communication through sending and receiving wordless messages.
  4. 4. Verbal & nonverbal Communication plays an important role in how people interact with one another. People are using around 35% verbal communication and 65% nonverbal communication in daily life. Nonverbal communication has also cultural meaning.
  5. 5. There are two types of nonverbal communication:- •Intentional nonverbal communication Example: Pointing out the finger, giving smile and clapping. •Unintentional nonverbal communication Example: ……………….? This may be intentional or unintentional nonverbal communication message.
  6. 6. •Facial expression • Eye contact • Gestures •Posture and stance •Space relationship •Touch KINESICS PROXEMICS HAPTICS
  7. 7. ● It is the study of body movements to judge the inner state of emotions expressed through different parts of the body. Expression ▪ Sideways Glance ▪ Steadyeye contact ▪ No eye contact ▪ Veiled eyes Interpretation Suspicion Active listener Disinterest Boredom
  8. 8. The nonverbal studyof space and distance. It is embarrassingif the more we move back the more the other person comes forward. Let people have their personal space, don’t invade.
  9. 9. ● Body contact : Accidental ● Touch : Deliberate ● Types of Touch: • • • • functional social genial passionate
  10. 10. Body language is the use of physical behavior, expressions, and mannerisms to communicate nonverbally, often done instinctively rather than consciously.
  11. 11. Facial expressions Gestures, Posture Tone of voice are powerful communication tools. Here’s how to read and use body language to build better relationships at home and work.
  12. 12.  Nonverbal communication can play five roles:  Repetition: It repeats and often strengthens the message you're making verbally.  Contradiction: It can contradict the message you're trying to convey, thus indicating to your listener that you may not be telling the truth.  Substitution: It can substitute for a verbal message. For example, your facial expression often conveys a far more vivid message than words ever can.  Complementing: It may add to or complement your verbal message. As a boss, if you pat an employee on the back in addition to giving praise, it can increase the impact of your message.  Accenting: It may accent or underline a verbal message. Pounding the table, for example, can underline the importance of your message.
  13. 13. • • • • • • • • • • • Eye Contact Facial Expressions Posture Haptic or Touch Gestures Personal Space Shoes Hair style Dressing Standing Perfume
  14. 14.  Facial expressions.  The human face is extremely expressive, able to convey countless emotions without saying a word.  And unlike some forms of nonverbal communication, facial expressions are universal. The facial expressions for happiness, sadness, anger, surprise, fear, and disgust are the same across cultures.
  15. 15. Facial expressions are the key characteristics of nonverbal communication. Your facial expression can communicate happiness, sadness, anger or fear.
  16. 16. Eye contact, a key characteristic of nonverbal communication, expresses much without using a single word. In American culture, maintaining eye contact shows respect and indicates interest. Eye contact also establish the nature of a relationship.
  17. 17.  Body posture refers to the positioning of a person's body. Different positions are defined by different names, all of which are different body postures.  Consider how your perceptions of people are affected by the way they sit, walk, stand, or hold their head.
  18. 18. A gesture is a characteristic of nonverbal communication in which visible body actions communicate particular message. Gestures include movement of the hands, face, or other parts of the body. While the “OK” sign made with the hand, for example, usually conveys a positive message in English- speaking countries, it's considered offensive in countries such as Germany, Russia, and Brazil. So, it's important to be careful of how you use gestures to avoid misinterpretation.
  19. 19. Mahatma Gandhi has also mentioned that, “You are not completely dressed until your face wears a SMILE ".
  20. 20. A smile is the best in ‘BODY LANGUAGE’ that any person can project, beware of the fake smile it is very easy to recognize one.
  21. 21. Y ou have probablyalready heard you shouldn’t crossyour arms asit might make you seem defensive or guarded.
  22. 22. Don’t slouch, sit up straight PRACTICE
  23. 23. It might make you seem nervousand can be distracting for the listeners or the people in the conversation.
  24. 24.  Since the visual sense is dominant for most people, eye contact is an especially important type of nonverbal communication. The way you look at someone can communicate many things, including interest, affection, hostility, or attraction. Eye contact is also important in maintaining the flow of conversation and for gauging the other person's interest and response.
  25. 25.  We communicate a great deal through touch. Think about the very different messages given by a weak handshake, a warm bear hug, a patronizing pat on the head, or a controlling grip on the arm, for example.
  26. 26.  We all have a need for physical space, although that need differs depending on the culture, the situation, and the closeness of the relationship.  You can use physical space to communicate many different nonverbal messages, including signals of intimacy and affection, aggression or dominance.
  27. 27.  It's not just what you say, it's how you say it. When you speak, other people “read” your voice in addition to listening to your words. Things they pay attention to include your timing and pace, how loud you speak, your tone and inflection, and sounds that convey understanding, such as “ahh” and “uh-huh.” Think about how your tone of voice can indicate sarcasm, anger, affection, or confidence.
  28. 28. Haptic communication is communicating by touch. Touch or Haptics is the characteristic of nonverbal communication and used when we come into physical contact with other people. For example: We use handshakes to gain trust and introduce ourselves.
  29. 29. Nonverbal Communication in Pakistan Expressing happiness, respect and love for others. Cultural effect
  30. 30. Nonverbal Communication in China The Chinese don't like being touched by strangers. Therefore don’t make any body contact. Cultural effect
  31. 31. Nonverbal Communication in Argentina A handshake and nod show respect when greeting someone. Cultural effect
  32. 32. Nonverbal Communication in India Greeting with 'namaste' - placing both hands together with a slight bow is a very common nonverbal communication and shows respect. Cultural effect
  33. 33. Responsive- ( Eager) Reflective-(Evaluating) Fugitive -(Bored) Combative- ( Aggressive)