If businesses managed their money as carelessly as they manage their people, most would be bankrupt. The great, enduring companies of the world such as GE, Proctor & Gamble and Unilever didn't become and remain great by accident. They did so, in part, by dispelling the myth that judgement of people is a "soft" art. They have embedded their culture with the habits of observing talent, and making judgments about it in the most rigorous way. And then figuring out how to unleash it... The authors call these companies "talent masters." Find out how you can do this in your unit, department or company. If your unit, department or company was filled with talent, how much better would you be?

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3. Talent Masters
 About the authors
 No talent, no numbers!
 Using buzzwords as descriptors
 Steve Jobs' distinguishing talent
 “He figures out what will be a great product”
 Observation 1: Of 24 products, left 4
 Observation 2: Time with 100 experts
 This is what Talent Masters do

4. GE: When Larry Johnston quit
 “Well, we have a succession plan...”
 How Immelt & Welsh's respond
 The four contenders
 Check‐in with peers for insights
 The announcement in Kentucky
 The proof: Under pressure from investors to
divest

5. How does GE do it?
 Reginald Jones – finance man & statesman
 Welsh: Collapse hierarchy & get candour in
 Bringing “Session C” to life
 The format of a talent review
 Immelt’s contribution
 Crontonville ‐ the corporate university
 A common language and values

6. Hindustan Unilever
 Seen in restaurant in Salem, South India
Salem
 Vindi Banga ‐ Chair 2000‐'05
 The recruitment process
 The Group Discussion
 And two more interview rounds
 Prove yourself in action
 Mentoring
 Feedback on mentors

7. Norvatis
 How much do you know about you?
 Royal Bank of Scotland vs. Barclays
 Andrew Liveris ‐ CEO Dow Chemicals
 Chairman & former CEO Dr. Daniel Vasella
 Greater self‐awareness in R&D
 Leadership and self‐awareness
 The 3‐day weekend

8. Click.
Discover business greatness.
gateways.co.za