Bernadette Taylor has over 20 years of experience as a technical business analyst and educator. She has designed over 25 applications across various industries including finance, manufacturing, human resources, and professional services. Currently, she is studying for business intelligence certification and teaching social media courses while volunteering for a political campaign.

1. Professional Profile of BERNADETTE TAYLOR Project Summary by Industry

2. Technical Business Analyst and Educator offering unique blend of business acumen, analysis and communication skills. Designed and developed over twenty-five applications in the Financial/Banking, Manufacturing, Human Resources and Professional Services sectors Summary

3. Developing ETL processes for data extraction from legacy and enterprise data warehouses (SQL Server, Oracle, DB2) creating customized dashboards with functionality tailored towards user flexibility. DATABASES: SQL Server, Oracle GUI/Tools: MS Project, Visio, Access/Word/Excel, Crystal Reports, SSRS Specialties and Skills

4. PROFESSIONAL GOAL: To support and empower stakeholders in creating knowledge from information using analytics. Seeking opportunities in Health Informatics/HIT that involve collaboration, implementation, pre-/post-sales customer support for EHR/EMR and meaningful use adoptation. Professional Goal

5. Whole-brain, whole-systems thinker, intuitive analytic, persuasive communicator Creative, Insightful, Quietly Resourceful Strengths

6. Methodical  concerned with quality over quantity Equanimity  passion for justice; looking out for those whose voices have become silent Weaknesses

7. Research topic for Final Project, Contextualizing Data Mining and Visualization in Health Informatics Studying for Business Intelligence Certification Teaching Course in Branding Your Business through Social Media Conducting Weatherization Workshops Preparing course for GRE certification Community organizer for OBAMA 2012 campaign What I’m doing now

8. PERSONAL MANTRA: Innovation and Talent eminates from Life-Long Learning Personal Mantra

9. Project Summary by Industry

10. Responsible for the design and reengineering of an automation process for the Capital Markets commercial loan analysis model using Access, Excel and Visual Basic. Also developed dynamic criteria-based user interface module for RECM Pipeline Reporting subsystem (ABN AMRO, Real Estate Capital Markets) As the Financial Systems Manager, supported day-to-day operations for Finance & Accounting departments. Responsible for system level management of Silent Partner job tracking system and six (6) Access applications (including Work In Process, Receivables, Payroll, Unbillables). Performed data mining requests on Oracle v7.1, Peoplesoft G/L and SQL Server 7.0 data warehouses to track sales, establish financial controls and analyze profitability (Capps Digital LLC) Designed and developed a financial analysis tool for a third-party billing vendor to provide cost analysis features. As a result, the Auditing department was able to proactively examine cost restructuring and profitability based on market and supplier cost volatilities. The application interface featured dynamic criteria-based data selection and report output options to apply additional cost analysis formulas in Excel based on corporate and business strategies (Universal Access, Inc.) Assistant to Director of Grant funding for the Arthritis Foundation at the University. Provided administrative support in payroll data preparation, proposal formulation and assisted medical staff with personnel related inquiries. Also, added more user functionality to an Access-based in-house grant reporting system and streamlined the current processes by adding tables, queries relations and standard reports request mechanisms (Arthritis Foundation Grant Funding for Northwestern University) Designed and developed business rule enhancements to AppTracker, an equity loan application management database. Using ACCESS/VBA as a front-end and SQL Server as the back-end to service the servicing the loan officers, title processors and closers of the Mortgage Lending Division (Household Direct, Inc. , division of HSBC) FINANCE

11. Assisted ConAgra Logistics project team in design requirement and product development of User and Operational documentation for 7 Access-based systems used in Help Desk Operations; includes system data flows, template development and use-case studies by analysis of VB code and interviews with user community (Con Agra Foods) Resolved several interrelated data integrity and application performance issues for the Advertising Cost Account Master ACCESS application involving an ETL process from the AS400 Accounts Payable subsystem. Customized Class 2 Equipment Problem Log database and monthly reporting features to allow user selection criteria instead of technology support modifying query selections on a monthly basis (Tripp-Lite, Inc) MANUFACTURING

12. Responsible for two (2) Access/VBA applications used by Prairie State Administrative Services and Claims Processing divisions (a subsidiary of AON Insurance Corporation). Developed business and technical solutions to enhance usability, monitor statistical and financial reporting and prepare for data conversion into enterprise-wide application, WinBroker. Designed and developed AutoAgent, a process module used to access stored procedures from an Oracle 7.1 data warehouse to automatically update State Farm agent and insurance application submission information. Designed and developed Autoemail, an SMTP auto-responder process to notify State Farm agents when an application has been received and submitted to Underwriting for review. Enhanced Agents, a back-end ACCESS client/server application used to update the LDAP server application, EXCEED. Developed a user interface, normalized Access database structures and simplified the reporting process by optimizing queries used in database searches via inline SQL. Worked in conjunction with the Internet Architecture team to prepare the Agency data structure (from ACCESS) for download into an Oracle back-end database (Internet Infrastructure, CNA Insurance Company) INSURANCE

13. Under rigorous budget constraints, developed transitional Project Management support and Requirements definition(s) for 20 open requests across 13 business units supported by ISSD team. Completed six (6) open user requests including upgrade and conversion of three (3) applications from Access 97 to Access 2002 to support client-server models, security deployment and development of parallel test environment for Salary and Administrative application (Trans-Union, Inc.) Reengineered the Exit Interview subsystem, a client-server ACCESS based tool used by Human Resources department to track employee retention. Normalized existing data structures to accommodate Phase II implementation for use in enterprise-wide intranet access. Completed System Software, Design Document, Unit Test criteria, User Acceptance test cases and online technical documentation per Cap Gemini Ernst and Young standards (Cap Gemini Ernst and Young) Designed and developed Engage, a Contact and Event management application using ACCESS/VBA automation techniques. Application features include (1) ability to import contact information from Outlook into Access database (2) create speaker profiles (3) develop seminar and track content (4) assign speakers to seminars (4) process speaker invitation/confirmation by mail, fax and email generation (National Black MBA Association) Reengineering of PSR (PRODUCT SERVICES ANALYSIS AND REPORTING SYSTEM), a client-server decision support data mining and analysis tool to support product failure rate analysis across various business units (Product Services, Strategic Sourcing and Buyers) based on distinct different business rules. Incorporating ODBC techniques (Access/VB and Oracle), designed and developed a seamless dynamic data selection user interface from four (4) disparate applications to access data and reporting options from one point of entry. Applied class and object methodologies to create flexibility in implementing any new business rules (SEARS, Home Services) Designed logical and physical ACCESS database models, application/user interfaces and reporting modules for three systems: Estimate, an online project estimation system Expenses, an expense collection and tracking system Earnest, an architectural space programming system to create an user interface to analyze programming vs actual architectural drawing space allocation (Skidmore, Owings and Merrill) PROFESSIONAL SERVICES

14. Designed and developed logical and physical database model, user interfaces and reporting system for a client-server Events and Booking Management ACCESS application for a travel tours and promotions firm (Trendsetters) Designed logical and physical ACCESS database models, application/user interfaces and reporting modules for Helix, a client-server Time and Billing ACCESS application. Developed specifically for a health care consortium to record and report client billing information to the Federal government (The Helix Group) Full-cycle system design and development of Infradata, an online thermographic inspection reporting system (Infrared Technologies, Inc.) OTHER

15. Aug 2008—Sep 2009 Bank of America, Chicago Corporate Center Mar 2008—July 2008 Action Now Jul 2007—Jan 2008 University of Chicago Medical Center Feb 2007—Jul 2007 Northwestern University, Kellogg School of Management Jun 2006—Dec 2006 Robert Half, Inc. Aug 2005—Aug 2006 Adecco Staffing, LLC Mar 2005—May 2005 ABN AMRO (Real Estate Capital Markets) Jan 2004—Sep 2004 Prairie State Administrative Services, Inc. (AON Insurance Apr 2003—Oct 2003 Capps Digital LLC Jul 2002—Sep 2002 Con Agra Foods, Inc. Feb 2002—Mar 2002 Trans-Union, Inc. Sep 2001—Dec 2001 Tripp-Lite, Inc. May 2001—Jul 2001 Universal Access, Inc. Mar 2001—April 2001 Northwestern University Jan 2001—Feb 2001 Cap Gemini Ernst and Young Aug 2000—Nov 2000 Household Direct, Inc. (a division of HSBC) Apr 2000—Aug 2000 National Black MBA Association Nov 1999—Apr 2000 CNA Insurance Company Apr 1999—Sep 1999 Trendsetters Travel and Tours Nov 1998—Feb 1999 SEARS Home Services, Product Division July 1998—Oct 1998 The Helix Group Mar 1997—Jul 1998 Skidmore, Owings and Merrill Sep 1996—Jan 1997 Infrared Technologies, Inc. CLIENT SUMMARY

16. Bernadette.Taylor@gmail.com PO Box 512 Chicago, IL 60690-0512 773.320.2108 LinkedIn: http://www.LinkedIn.com/BernadetteTaylor WordPress: http://www.BernadetteTaylor.wordpress.com CONTACT INFO