2. The linen Room
It is usually the base of operations for most housekeeping department,
Under the control of a supervisor who is responsible for the issuance of fresh
linen and receiving soiled linen (Not restricted to pure linen).
Amount of linen depends on the size of the facility.
F & B linen
Bed linen
Bath linen
3. Types of Linen Room
Centralized Linen Room- Like a one stop shop. This is where all
issues concerning linen in the hotel is dealt with.
In this type, linen is distributed from one particular place in the facility (a
Central point).
De-Centralized Linen Room- Unlike the centralized, each floor or block
maintains and controls its own linen activities.
Therefore each block or floor has its own main linen room & controls its
own par stock
4. Tasks & duties of linen room staff
Collection and transportation of soiled linen
Counting and sorting of soiled linen from other departments
Packing & dispatching of soiled linen for laundry
Receiving and checking fresh clean linen from laundry
Checking & sorting of fresh linen
5. Storage of linen
Distributing or issuing clean linen to floors & other areas
Stocktaking for linen (record keeping)
Stitching, repairing, & monogramming of all hotel linen
Discarding of linen
6. Operations of the linen room
The operations in a linen room will differ from one establishment to another establishment
7. 1. Exchange of linen- this operation the linen room involves a number
of activities.
Exchanging soiled linen for clean fresh ones over the counter
Collecting identified, listed and bundled soiled linen from a collection point
to set for needed amount each day
Regular collection of soiled linen from various floors or departments/
Requisition
Supplying or topping up floor stock with fresh clean linen
8.
9. 2. Inspection & dispatch of linen- Linen are to be inspected upon
arrival and before it leaves the linen room.
Count all the linen when they get to the linen room… why?
Place linen on the inspection table and check for
• Tear for repairs
• Stains for removal
• Non affiliated articles
10. 3. Storage of Linen- It is important to store linen well before use
Linen should be arranged by size.
Linen must be kept free from dust.
They should be stored in cup-boards with sliding doors (preferably).
Articles that are not in frequent use (Blankets, special banqueting cloth) should
be always be covered with linen covers.
All linen should be covered with dust sheets to avoid dust and fluff.
Linen should be rotated on ‘first-in’ ‘first-out’ (FIFO) basis..
Heavier linen should be placed on lower shelves
11. 4. Stock-taking and records keeping- A stock register that provides the
value of linen as an asset.
This is done regularly…..
It helps in the generation of purchase orders (lost items & unusable items among others).
5. Repairs, Alterations & monogramming
Where needed, damaged or torn items may be mended, and uniforms altered to fit the
employee.
Logo of the establishment is used to identify the linen
Printing
Embroidery
Embossment
12.
13. Layout of linen room
Location
Space
Entrance
Floors and walls
Lighting & ventilation
Storage
Soiled linen area
Linen exchange counter
Inspection area
Uniform storage area
Guest laundry area
Linen room supervisor desk
Large properties may have separate linen room. A typical layout of a linen room
has only one entrance….
When planning the operational are of the linen room there are important things to
consider:
16. Linen Control
Phases of linen control- linen control is carried out in 4 stages
Routine checking of linen for appearance and hygiene standards.
Quantity control of the daily flow of linen stock/linen exchange procedure
Stocktaking or physical inventory of linen
Proper documentation of control line by the use of the master linen inventory control sheet
There are methods that are used in linen control
17. Methods of linen control
There are about 4 common methods used
1. Clean for dirty
2. Set amount
3. Topping up
4. Requisition
Assignment
Why do we have to consider linen control?
18. Linen room in other establishments other than
hotel
Hospitals
Factories
Schools and colleges
Prisons
Assignment