A Presentation I gave at the SFIA conference on building and internal IT capability, based on my work at the UK Border Agency

1. IT Skills at the Frontiers Ben Grinnell - Business Design and Development Directorate

2. The UK Border Agency INTERESTING FACTS ABOUT THE UKBA Over 14,000 illegal attempts to cross the channel stopped since Jan this year Since 2007 100% of visas have been fingerprint based In August 2009 facial recognition technology was implemented in 10 UK terminals Since January this year 240 million smuggled cigarettes have been seized representing a potential loss of nearly £45 million in tax revenue

3. The big picture – How we all work together ICW ICFN FNP – PINS Single case Ownership CID PBS CID iFADO E-Borders IAFS Encrypted Laptops T2A Complaints Management System

6. Addressing the challenges PROFESSIONALISING IT

7. Approach to Professionalising IT

8. Start At present Aim 40 40 120 131 30 56 Permanents Contractors Consultants/SIs 20 10 170

9. “ SFIA has helped us harmonise and rationalise roles” Head of Strategy & Architecture

10. Immigration Intelligence Corporate services International Borders Criminality & detection HR Business Partners Commercial Programme Mgt Business & Solutions Mgt Business Relationship Mgt Project Delivery Strategy & Architecture Programme & Project Mgt Office Supplier Relationship Mgt Financial Mgt & Support Processes (Enablers) Operations OCIO ensures IST Strategy, architecture & policies are aligned with Home Office IST Strategy HOITSS Service Mgt Dev’t partners Enablers

11. “ SFIA has helped us harmonise and rationalise roles” Head of Strategy & Architecture

12. “ The framework provides a clear view of what candidates need to work on for the next step” Transformation Team Manager Existing role 1-Across role 1-Across role 1-Up role Lead Business Partner (G7) Lead Business Analyst (G7) Senior Project Management Officer (SEO) Senior Project Manager (SEO) Lead Project Manager (G7) Senior Business Analyst (SEO) Operations Manager (SEO) Senior Business Partner (SEO) Lead Project Management Officer (G7)

13. “ SFIA provides a consistent framework recognised across all organisations both public and private” Head of Project Delivery

16. How SFIA can help Professionalise IT