1. CURRICULUM VITAE
Name: Beate Mueller Taunusstr.45 61389 Schmitten/ Hessen
E​mail: beate.mueller@live.co.uk
I have 4 years experience in working within a multicultural environment for one of the IT
market leaders. A large part of my role was to build and maintain customer
relationships, negotiating prices for software renewal contracts, working closely with my
team to find solutions for clients, creating offers and closing deals. I am communicating
in German, English and French with customers, which requires special flexibility and
skills, patience and perseverance in order to achieve the targets on time.
Work experience:
3/2015 ­ 6/2015 DELL Inside Sales Bratislava/Slovakia
Responsible for 200+ client accounts for SME German market,
selling DELL Solutions in close collaboration with other Dell departments and Dell Partners.
06/2014 – 09/2014 ​Sellbytel S.A. Barcelona/Spain
HP Online Store Sales Rep for German Consumer Market
Responsibilities: Receiving customer inbound calls ,Placing orders for HP products
Selling via phone and mail, Negotiating prices, up​­selling
05/2014 Travelling Ethiopia
Reorientation
12/13 Travelled to Granada/Andalusia
01/ 2011 – 11/2013 ​IBM Dublin/Ireland
IBM Inside Sales Rep, Software Cross Brand Renewals
B2B Account Management (MM GB)
Managing a large customer portfolio
up to 400 clients per Quarter

2. Renewal & up selling the range of IBM Software for Direct and Channel
(Business Analytics, Collaboration Solutions, Industry Solutions, Rational, Security
Systems, WebSphere)
Negotiation T&C Active following up
Working with Field Sales, Partners and Distributors to plan and execute Sales Post
Sales Management (invoices, claims)
Working closely with external Software Distributors and diverse internal Departments
09/2009 – 01/2011 IBM Dubin
IBM Sales Support for Cognos Software Business Intelligence
Creating Software Sales Quotes for Legacy Customer Contracts,
supporting role for the inside sales rep.
10/2007 – 04/2008
Childcare worker during my studies in Bright Horizons crèche
06/2007 – 09/2007 Xerox Dublin
Responsibilities: Placing Consumable Orders, Data entry,Customer service
I wanted to study, that’s why I discontinued this position
02/2005 – 12/2006 Food Service Assistant SODEXHO in Superquinn Supermarket.
01/2005 Moved to Ireland
Education:
09/2007 – 05/2009 Childcare Studies Certificate and Diploma with Distinction
Ballyfermot College and Liberties College/Dublin
2002 – 2004 Studies of Science of Education at “Johann Wolfgang von Goethe”
University, Frankfurt/Main, Germany
1993 – 1994 Early Childhood Education
the “Kettler La Roche”College in Oberursel/ Ts. in Germany
1979 – 1984 High school/ A level leaving cert at “Christian Wirth School” in Usingen/Ts.
Germany
Achievements:
IBM Oct 2013 Software Topgun
IBM April 2013 Global Sales School Graduate
IBM 2012 Top Alps Renewal Rep Award
Additional skills
Languages:German (native), English (very good), French (good),
Computer skills ( Microsoft office, baasic hardware knowledge)
Hobbies:

3. Travelling, singing, cooking, history