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Is Your Marketing Funnel Broken?
How to Unite Your Lead Nurturing and Search Strategies
Liz Ryan Steve Krull
• CEO and Founder, Relish Tray Media
• HubSpot & Pardot Partner
• Experience: 14 years in Email Marketing.
Liz Ryan
Steve Krull
• CEO and Co-Founder, Be Found Online - BFO
• Believes in “Lead by Example”, collaboration and
teamwork
• Experience: 15 years in Search. 10 years agency
life.
Agenda
• Marketing Today = Magnetic Marketing
• The Highs & Lows
• Top of the Funnel: Awareness
• Big Magical Stuff
• Ideas & Tactics
• Middle Funnel: Consideration
• The Real Magic
• Bottom Funnel: Conversion
• Shake your Money Maker
• Closing Thoughts
• Download Me!
We Want You!!!
• To…
• Leave Happy
• Get Smater…lol we mean Smarter!
• Have Ideas you Can Test/Implement
• Crank up your Lead Gen Programs
• Succeed!
Marketing Today
Magnetic Marketing
Magnetic Marketing
• Is Marketing That
Attracts
Encourages
Enables
“We Loves
Customer
Centric
Inbound
Marketing”
Buyer: Relatively
uniformed
Buyer journey:
Linear
Marketing
Playbook:
Interrupt by cold
calls and ads
Then Buyer: Informed
Buyer journey:
Fluid
Starts with Search
(Google, Bing,
Yahoo)
Marketing
Playbook:
Thought
leadership thru
content
Now
Marketing: Then & Now
It’s changed a lot in 10 years
Today’s Marketing Funnel
Yesterday Today
How to Shorten the Time to Decision
Funnel Methodology
The Role of Content
Align the content you publish
with your customers’ interests.
Not just “What” you do, but
“Why”
Getting it right you earn
permission to market to them
and earn their business.
Magnetic Wrap Up
• You don’t need to be a Rocket Surgeon, but common sense & a
stepwise approach are good assets
• You need the right tools for the job!
• Content Assets
• Marketing Automation
• Digital Marketing Chops
Let’s go Funneling
Top of Funnel: Interest/Awareness
Creating Interest & Awareness
Content Starts this Party but
Search is Invited!
• Content
• SEO
• Paid Search
• Landing Pages
Awareness Level Content
How to reach today’s consumer
Content (website pages, blog
articles, social messages)
optimized for search and
social media.
Understand what content
pulls your buyers into the
marketing funnel, and use
that context to personalize.
Marketing
Funnel
SEO
Where is the best place to hide a dead body?
SEO
SEO focus has
changed and
continues to evolve.
Companies need to
constantly enhance
their strategies to
align with ever-
updating algorithm
updates.
Paid Search
Search query/keyword
• Choose keywords
• Write ad copy
• Set bids
• Launch on Google
• People search on
your search terms
• Interested users
click your ad and
visit client’s website
Paid Search
Advanced Techniques
• In-depth keyword strategy and process
• Portfolio Bid strategy
• Audience segmentation
• RLSA’s (Remarketing Lists for Search Ads)
• Product Listings Ads
• Ad extensions
• Copy & Landing page testing
• Search Funnel Attribution
• Cross-Device Measurement
We have Contact!
• Every Call To Action
should call for a click
leading to a landing page.
• The landing page fulfills
the offer where the
prospect submits
information prior to
receiving any content.
Landing Pages
Do’s and Don’ts
Do
• Gated giveaway
• Checkboxes for services of
interest
• Singular purpose
• Ad specific content
• Include images that show or
reflect offer
Don’t
• Free content
• Sell
• No ads
• Big NoNo! One landing page
for multiple ads
• No text only.
Interest Wrap Up
• Do the things that
generate interest in your
Brand, Product or Service.
• Develop Campaign Brief
with Strategy, Goals,
Expected Outcomes &
Reports before you begin!
Sure is Dark in Here
Middle of the Funnel: Capture & Nurture
Consideration Level Content
• Multiple Touch Points
• Many Messages
• Many Content Types
• Many Wrong Ways
So many touch
points and
messages can
create a long
decision cycle.
More
opportunities
for a decision to
be swayed.
So a visitor clicked your ad, filled out
your landing page form and
downloaded your content…but didn’t
buy. What next?
Marketing Automation
Businesses that use marketing
automation to nurture prospects
experience a 451% increase in
qualified leads.
Marketing Automation
Email
• Trigger based on action
• Target based on stage of the funnel
• Establish value through quality content
• Build a relationship
• Stay in front of prospects!
Marketing Automation
Keep the Funnel Moving
*Companies that invest in Marketing Automation see 70% faster cycle times!* *Bulldog Solutions
To be successful, increase the value of each touch through the
knowledge and consistency delivered by marketing automation.
Once you’ve attracted the right visitors and captured the right leads, you
need to transform those leads into customers with targeted, automated
email nurturing and social media interaction.
Personalization
Content informed by context and lifecycle stage makes it possible to
deliver targeted and consistent messaging.
Landing Page Elements: Dynamic and Personalized
Download the eBook
Personalized
Content
“Trident changed my life.”
J. Smith
Progressive
profiling
Me Buy!
Convert
Decision Level Content
Content at this stage provides instructions on how to move forward.
Maybe? YES!
Offers
Restate your Value. Remind of Benefits. Direct to CTA.
• Schedule your appointment today.
• Call now for your complimentary consultation!
• Add to cart
• Order now
• Register!
Conversion Process Recap
You’re Not Done
Deliver on your offer. If they convert or buy, email
them a confirmation…
Delight:
Upsell & referrals
Educate on how to use product
What Else You Got?
Final Thoughts, Q & A plus Goodies
Funnelicious Offer Ideas!
• Top of the Funnel (ToFu) Offer Examples
• Email Newsletters
• Checklists
• Ebooks
• Templates
• Whitepapers
• Middle of the Funnel (MoFu) Offer Examples
• Webinars / Podcasts / Live Event
• Case Studies
• Free Trial or Product Demo
• Assessments
• Bottom of the Funnel (BoFu) Offer Examples
• Free Trial or Demo
• Audits or Assessments
• Meeting or Consultation
• Coupon or Limited Time Offer
Landing Pages
Do’s and Don’ts
Do
• Gated giveaway
• Checkboxes for services of
interest
• Singular purpose
• Ad specific content
• Include images that show or
reflect offer
Don’t
• Free content
• Sell
• No ads
• Big NoNo! One landing page
for multiple ads
• No text only.
When Should a Lead Go To Sales?
Contacts In
Nurturing
Marketing
Qualified
Contacts*
Sales
Accepted
Leads
Opportunities
/ CRM Tracked
Revenue
Marketing Funnel Sales Funnel
Integrate your CRM with Marketing
Automation to know what prospects are
most qualified.
Sales must keep CRM data clean and up-to-date.
Final Thoughts
Strategic – Above the Line
Draft the Briefs
Objectives Before Tactics
Tie Marketing & Sales Together
Leverage the Technology
Be Not Afraid to Try
Tactical – Below the Line
Dashboards are King!
Know thy Tools
Tie Tech Together
Manage to Goals
Double-Sided Reporting
Yours to Keep
Lead Nurturing Dashboard
To claim, email MC@befoundonline.com
and mention “Caddyshack”

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Is Your Marketing Funnel Broken?: Uniting Lead Nurturing & Search Strategies

  • 1. Is Your Marketing Funnel Broken? How to Unite Your Lead Nurturing and Search Strategies Liz Ryan Steve Krull
  • 2. • CEO and Founder, Relish Tray Media • HubSpot & Pardot Partner • Experience: 14 years in Email Marketing. Liz Ryan
  • 3. Steve Krull • CEO and Co-Founder, Be Found Online - BFO • Believes in “Lead by Example”, collaboration and teamwork • Experience: 15 years in Search. 10 years agency life.
  • 4. Agenda • Marketing Today = Magnetic Marketing • The Highs & Lows • Top of the Funnel: Awareness • Big Magical Stuff • Ideas & Tactics • Middle Funnel: Consideration • The Real Magic • Bottom Funnel: Conversion • Shake your Money Maker • Closing Thoughts • Download Me!
  • 5. We Want You!!! • To… • Leave Happy • Get Smater…lol we mean Smarter! • Have Ideas you Can Test/Implement • Crank up your Lead Gen Programs • Succeed!
  • 7. Magnetic Marketing • Is Marketing That Attracts Encourages Enables “We Loves Customer Centric Inbound Marketing”
  • 8. Buyer: Relatively uniformed Buyer journey: Linear Marketing Playbook: Interrupt by cold calls and ads Then Buyer: Informed Buyer journey: Fluid Starts with Search (Google, Bing, Yahoo) Marketing Playbook: Thought leadership thru content Now Marketing: Then & Now It’s changed a lot in 10 years
  • 10. How to Shorten the Time to Decision Funnel Methodology
  • 11. The Role of Content Align the content you publish with your customers’ interests. Not just “What” you do, but “Why” Getting it right you earn permission to market to them and earn their business.
  • 12. Magnetic Wrap Up • You don’t need to be a Rocket Surgeon, but common sense & a stepwise approach are good assets • You need the right tools for the job! • Content Assets • Marketing Automation • Digital Marketing Chops
  • 13. Let’s go Funneling Top of Funnel: Interest/Awareness
  • 14. Creating Interest & Awareness Content Starts this Party but Search is Invited! • Content • SEO • Paid Search • Landing Pages
  • 15. Awareness Level Content How to reach today’s consumer Content (website pages, blog articles, social messages) optimized for search and social media. Understand what content pulls your buyers into the marketing funnel, and use that context to personalize. Marketing Funnel
  • 16. SEO Where is the best place to hide a dead body?
  • 17. SEO SEO focus has changed and continues to evolve. Companies need to constantly enhance their strategies to align with ever- updating algorithm updates.
  • 18. Paid Search Search query/keyword • Choose keywords • Write ad copy • Set bids • Launch on Google • People search on your search terms • Interested users click your ad and visit client’s website
  • 19. Paid Search Advanced Techniques • In-depth keyword strategy and process • Portfolio Bid strategy • Audience segmentation • RLSA’s (Remarketing Lists for Search Ads) • Product Listings Ads • Ad extensions • Copy & Landing page testing • Search Funnel Attribution • Cross-Device Measurement
  • 20. We have Contact! • Every Call To Action should call for a click leading to a landing page. • The landing page fulfills the offer where the prospect submits information prior to receiving any content.
  • 21. Landing Pages Do’s and Don’ts Do • Gated giveaway • Checkboxes for services of interest • Singular purpose • Ad specific content • Include images that show or reflect offer Don’t • Free content • Sell • No ads • Big NoNo! One landing page for multiple ads • No text only.
  • 22. Interest Wrap Up • Do the things that generate interest in your Brand, Product or Service. • Develop Campaign Brief with Strategy, Goals, Expected Outcomes & Reports before you begin!
  • 23. Sure is Dark in Here Middle of the Funnel: Capture & Nurture
  • 24. Consideration Level Content • Multiple Touch Points • Many Messages • Many Content Types • Many Wrong Ways So many touch points and messages can create a long decision cycle. More opportunities for a decision to be swayed.
  • 25. So a visitor clicked your ad, filled out your landing page form and downloaded your content…but didn’t buy. What next? Marketing Automation Businesses that use marketing automation to nurture prospects experience a 451% increase in qualified leads.
  • 26. Marketing Automation Email • Trigger based on action • Target based on stage of the funnel • Establish value through quality content • Build a relationship • Stay in front of prospects!
  • 27. Marketing Automation Keep the Funnel Moving *Companies that invest in Marketing Automation see 70% faster cycle times!* *Bulldog Solutions To be successful, increase the value of each touch through the knowledge and consistency delivered by marketing automation. Once you’ve attracted the right visitors and captured the right leads, you need to transform those leads into customers with targeted, automated email nurturing and social media interaction.
  • 28. Personalization Content informed by context and lifecycle stage makes it possible to deliver targeted and consistent messaging.
  • 29. Landing Page Elements: Dynamic and Personalized Download the eBook Personalized Content “Trident changed my life.” J. Smith Progressive profiling
  • 30.
  • 31.
  • 33. Decision Level Content Content at this stage provides instructions on how to move forward. Maybe? YES!
  • 34. Offers Restate your Value. Remind of Benefits. Direct to CTA. • Schedule your appointment today. • Call now for your complimentary consultation! • Add to cart • Order now • Register!
  • 36. You’re Not Done Deliver on your offer. If they convert or buy, email them a confirmation… Delight: Upsell & referrals Educate on how to use product
  • 37. What Else You Got? Final Thoughts, Q & A plus Goodies
  • 38. Funnelicious Offer Ideas! • Top of the Funnel (ToFu) Offer Examples • Email Newsletters • Checklists • Ebooks • Templates • Whitepapers • Middle of the Funnel (MoFu) Offer Examples • Webinars / Podcasts / Live Event • Case Studies • Free Trial or Product Demo • Assessments • Bottom of the Funnel (BoFu) Offer Examples • Free Trial or Demo • Audits or Assessments • Meeting or Consultation • Coupon or Limited Time Offer
  • 39. Landing Pages Do’s and Don’ts Do • Gated giveaway • Checkboxes for services of interest • Singular purpose • Ad specific content • Include images that show or reflect offer Don’t • Free content • Sell • No ads • Big NoNo! One landing page for multiple ads • No text only.
  • 40. When Should a Lead Go To Sales? Contacts In Nurturing Marketing Qualified Contacts* Sales Accepted Leads Opportunities / CRM Tracked Revenue Marketing Funnel Sales Funnel Integrate your CRM with Marketing Automation to know what prospects are most qualified. Sales must keep CRM data clean and up-to-date.
  • 41. Final Thoughts Strategic – Above the Line Draft the Briefs Objectives Before Tactics Tie Marketing & Sales Together Leverage the Technology Be Not Afraid to Try Tactical – Below the Line Dashboards are King! Know thy Tools Tie Tech Together Manage to Goals Double-Sided Reporting
  • 42. Yours to Keep Lead Nurturing Dashboard To claim, email MC@befoundonline.com and mention “Caddyshack”

Hinweis der Redaktion

  1. This needs updated
  2. This needs updated
  3. This needs updated – Feel free to improve look ----- Meeting Notes (3/23/16 13:18) ----- value props, think about what type of questions
  4. This needs updated – Feel free to improve look ----- Meeting Notes (3/23/16 13:18) ----- value props, think about what type of questions