Enterprise resource planning (ERP) and their business applications have seen a quantum leap in growth and maturity in recent years. ERP in 2021 will include trends for innovation that would create a sustainable value for the modern systems and the businesses adopting it. Let’s explore the top trends that will dominate this year:

1. 2021 Predictions in
Enterprise Resource
Planning

2. What’s Inside ?
2
• Introduction
• The Core Focus Area
• Year 2021 –
A Look Into What’s Next in ERP Trends
• Start your digital journey with BatchMaster’s
Next-Gen IT solutions
• IT Solutions It Offers
• Wrapping It Up
• Takeaway

3. 3
Introduction
• Rapidly evolving technology landscape is the reason why companies are constantly on the
lookout for an ERP that is up-to-date with the latest technological advancements.
• Security limitations, soiled information, and spreadsheet dependence are a few of the
disadvantages of legacy ERP systems.
• Year 2020-COVID-19 pandemic year, has highlighted the MUST-HAVE capabilities of an ERP to
handle :
- Remote work
- Disrupted supply chain
- Labor shortages
• As a result, it is essential to upgrade existing ERP systems to sustain the cut-throat competition
and volatile market conditions.
• Thus, keeping up with the latest ERP trends is advantageous to both the consumers and
service providers.

4. 4
The Core Focus Area
Year 2021 will empower companies to aim for zero downtime, improved resource
functionality, and overall better process optimization. Thus, the upgraded ERP
will also focus on -
• Process Automation
• Business Integrations
• Customer Satisfaction
• Being More Compliant
• Mobility and Agility
• Improved Brand Value
• Tightened data/Cybersecurity

5. 5
Year 2021
A Look Into What’s Next
in ERP Trends

6. 6
I. Acceleration of Cloud Adoption
• With more remote workers, globally dispersed supply chains, and
distributed data among multiple systems, cloud ERP systems will
emerge more.
• Running a cloud-based ERP solution eliminates the need to go to a
physical location to perform maintenance for on-premise equipment.
• A good vendor allows the companies to upload and access data in
real-time via the cloud, from anywhere, anytime.
• This keeps workers safer and allows companies to reduce productivity
halts and operate continuously without location restraints.
ERP Trends in 2021

7. 7
II. Cybersecurity & Data Security will become more important
• Disparate workforces and cloud systems lead to more risk of
potential cybersecurity breaches, making cybersecurity more
important.
• Organizations will have to tighten their system security and data
security to manage remote workforces and teams effectively.
• Implementing additional or even new safety measures will be a
simultaneous process for businesses for which keeping company and
customer data is critical.
ERP Trends in 2021

8. 8
III. Flexibility will be the new key
• Massive supply chain overhauls, remote working model, and
employees were furloughed/ terminated - these all happened in an
extremely short period due to the novel Coronavirus.
• Undoubtedly rigid and inflexible business systems of the past won’t
cut it in 2021.
• Businesses will implement ERP that provide the flexibility to change
their business model as it evolves.
ERP Trends in 2021

9. 9
IV. Internet Of Things (IoT) Integration
• With both ERP and IoT, companies can easily collect, evaluate, and
assess a huge amount of data via sensors.
• The combination will gather real-time data about their machine’s
performance and provide a closer look on the production process.
• Integration of IoT with ERP systems shrinks the requirement of manual
data entry, i.e. less dependency on technicians and automation of
operations.
ERP Trends in 2021

10. 10
V. More focus on mobile ERP solutions
• Online rise, bringing almost all the business operations on mobile.
• From ordering materials and harmonizing deliveries, to managing the
distribution of products, mobile and web access will drive the supply
chain and influence business’ bottom-lines.
• Companies will contact their customers directly and can get
feedbacks/reviews about their services/ products, via online platforms.
ERP Trends in 2021

11. 11
VI. ERP systems will leverage CRM and email marketing to drive new
businesses/leads
• Businesses will implement the tools to nurture existing customer
relationships, attain and develop new customers through online
marketing.
• Empower professionals to send emails to customers/prospects, and
automate follow-up emails based on the actions of subscribers.
• Integrated customer relationship management (CRM) tools will help
sales agents get an instant and detailed insight about a lead or
customer.
ERP Trends in 2021

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VII. Automated supply and demand planning will become critical for
businesses
• Manual supply and demand planning is resource-intensive, extremely
difficult, and time consuming.
• Automated purchasing systems is the key tool, to help businesses
react to changes, reduce inventory, and increase sales.
• Demand planning will help in striking the right balance between
sufficient inventory levels to meet customer needs without having a
surplus/deficit.
ERP Trends in 2021

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VIII. Artificial Intelligence (AI) maintains it’s top billing
• ERP system’s capabilities can be enhanced with AI to improve logistics,
profits, and customer service.
• AI will combine sales data with unstructured data to manage the
latest sales/ product trends, and predict/forecast future demand
patterns.
• Individual AI features such as facial recognition on the phone, or
digital assistant to order the next batch, and forecasts will deliver
better production capabilities
• This will serve as a boon for companies struggling with workforce
shortage ensued in the COVID-19 pandemic.
ERP Trends in 2021

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IX. 3D Printing and Additive Manufacturing(AM)
• Additive manufacturing (AM) is moving from its early adopter stages
to mainstream market adoption.
• The applications for AM have increased significantly along with the
printer technology.
• The AM tools are rapidly replacing other production techniques such
as computer numerical control (CNC), machining, and injection
molding of products.
• AM will create a wide variety of scaled products, and improve
revenues of manufacturing, distribution, services, and retail industries
ERP Trends in 2021

15. 15
Start your digital
journey with
BatchMaster’s
Next-Gen IT solutions

16. 16
IT Solutions It Offers

17. 17
Wrapping It Up
• Advanced technologies such as analytics, Internet Of Things(IoT), Artificial Intelligence (AI),
and social collaboration will reign.
• Customization scaling will be the customer’s choice also, companies would work for it.
• Majority of supply chain interactions will happen across cloud-based commerce networks .
• Use of industry clouds, business analytics, big data, business intelligence, block chain will
enhance the supplier capacities .
• Rebalancing the critical supply based on capabilities rather than units and quantity would be
initiated.
• New and improved product designs through cloud crowdsourcing, virtual reality, and product
virtualization will improve success rates.

18. 18
Takeaway
• With 2021 on the horizon, digital transformation and technological adoption, especially ERP
applications will help companies stay ahead.
• The future and growth of ERP lies in digitization, agility, and enhanced process optimization
features.
• By leveraging technology like - cloud computing, mobile & e-Business applications,
CRM/online marketing tools, automated Supply and Demand Planning, and AI capabilities,
businesses will flourish
• Manufacturers will have to upgrade their ERP systems to reap full benefits in the coming
times.
• One such always up-to-date ERP vendor is – BatchMaster that will help you meet all the
business challenges and relish profits in the upcoming year.

19. 19
Why BatchMaster?
• 30 + years of experience of serving process manufacturing industry
• Original developer of formulation module
• A team of experts and researchers
• Stays abreast with industry standards and best practices
• Supports multiple platforms: SAP Business One, Tally, etc.
• Meets niche requirements of SMEs
• Support from experienced IT and ERP consultants

20. 20
Achievements so far ..
• 2015 - ISO 9001:2008 Certification
• 2018 – ‘Customer’s Choice Award’ by Software Suggest
• 2018 – ‘Committed to Deliver Award’ by Software Suggest
• 2018 - ISO 9001:2015 Certification
• 2018 – ‘BRAND LEADERSHIP AWARD’ at Madhya Pradesh Best Brand Awards
• 2019 – ‘Best Value Award’ by Software Suggest
• 2019 - ISO 27001:2013 Certification for Information Security

21. 21
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 Original developer of formulation system in ERP
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22
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