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Prof. Benjamin E. Saunders, PhD
Prof. Rochelle F. Hanson, PhD
Angela D. Moreland, PhD
National Crime Victims Research and Treatment
Center
Department of Psychiatry and Behavioral Sciences
Sciences
Medical University of South Carolina
Charleston, SC USA
Presentation at the 9th BASPCAN Congress, April 14, 2015, University of Edinburgh,
Edinburgh, Scotland.
Expanding the Reach of EBTs Through
Brokers: Lessons from Project BEST &
PATS
Benjamin E. Saunders, Ph.D., 2015
I have no commercial relationships to disclose.
Disclosures
Benjamin E. Saunders, Ph.D., 2015
1U79SM061269 Substance Abuse and Mental Health Services Administration
Benjamin E. Saunders, Ph.D., 2015
Colleagues
Elizabeth Ralston, PhD
Elizabeth Hinson, MSW
Rachael Garrett, MSW
Carole Swiecicki, PhD
Kim Reese, MSW
Dee Norton Lowcountry
Children’s Center
Monica Fitzgerald, PhD
University of Colorado
Michael de Arellano, PhD
Dan Smith, PhD
Carla Danielson, PhD
Dean Kilpatrick, PhD
Jan Koenig, MEd
Emily Fanguy
Carrie Jackson
Nicole Fortune
Medical University of South
Carolina
Benjamin E. Saunders, Ph.D., 2015
Need for Trauma Services
 Exposure to violence and other traumatic events is highly
prevalent among children and youth.
 Significant portion of youth exposed to potentially
traumatic events will develop trauma-related mental
health problems.
 Effective treatments (EBTs) exist for many of these
problems.
 Relatively few children that need these effective
interventions receive them.
Benjamin E. Saunders, Ph.D., 2015
Why do victimized children not receive
effective trauma treatment?
 Lack of service capacity.
 Not enough therapists trained in ESIs.
 Lack of use of the ESI by those trained.
 Limited service delivery systems.
 Children and families not identified and
referred to trained therapists.
 Brokers of mental health services unaware of ESIs.
 Generic service plans.
 Lack of case management skills related to ESIs.
 Lack of collaboration between service
providers.
 Poor initial engagement in treatment.
 Sporadic attendance.
 High premature dropout rates.
 Lack of focus on treatment outcomes.
Benjamin E. Saunders, Ph.D., 2015
Solution: Train Therapists!
Mental
Health
Child
Welfare
Juvenile
Justice
CACs
Private
Practitioners
Medical
Schools
Law
Enforcement
Family
Court
Rape
Crisis
Domestic
Violence
Drug &
Alcohol
Mentor
Programs
Probation
GALs
Criminal
Court
Medicaid
Drug &
Alcohol
MCOs
Victim’s
Compensation
Alternative
Care
Parenting
Programs
Sex Offender
Treatment
pRTFs
Group
Homes
Victim
Advocates
Foster
Homes
Let’s All Get Trauma-Informed!
Benjamin E. Saunders, Ph.D., 2015
Training within Practice Silos
ChildWelfare
Mental
Health
Juvenile
Justice
Sub
Abuse
Community as the Target
Saunders & Hanson, 2014
Referral
Relevant Service Systems
Child
Welfare
Juvenile
Justice
Victim
Advocates
Guardian
Ad Litem
Rape
Crisis
Center
Brokers
MHProviders
Public
Mental
Health
Nonprofit
MH
Services
University
MH Services
Private
Practitioners
National Survey of Child and Adolescent Well-Being
 N=1,613 children within 75 child welfare agencies over 36 months
 Examined Interorganizational Relationships (IORs)
• Number of coordination approaches between each child welfare agency and
mental health service providers
 Tested relationships between IORs, Service Use, and Outcomes
 Greater intensity of IORs  greater likelihood of service use and
mental health improvement.
 Conclusions:
 Greater number of ties with mental health providers may help child
welfare agencies improve children’s mental health service access
and outcomes
 Encourage different types of organizational ties between child
welfare and mental health systems
Bai, Y., Wells, R., Hillemeier, M.M. (2009). Coordination between child welfare agencies and mental health
service providers, children’s service use, and outcomes. Child Abuse & Neglect, 33, 372-381.
Community Coordination Improves
Outcomes for Children
•Brokers
•Consumers
•Payers
•Broker Service Systems
•Clinical Practitioners
•Clinical Service Systems
Social Economic Model
Benjamin E. Saunders, Ph.D., 2015
5 9
Pre-Work LS1 LS2
Action
Period
Action
Period
4+
Community-Based Learning
Collaborative Timeline
12
Supervisors
1-day
Orient.
SL Train.
Comm.
Prep
1
CBLC Month
Benjamin E. Saunders, Ph.D., 2015
Senior
Leader
Track
Leadership
Support
CBLC Curriculum Areas
Clinical
Track
TF-CBT
Broker
Track
EBTP
CMTS
Common Material and Activities
Clinicians, Brokers, Senior Leaders
Team
Building
Joint
Community
Responsibility
Benjamin E. Saunders, Ph.D., 2015
Broker CBCL Completion
Learning
Collaborative LS1 All LS
All
Calls Rostered
Pee Dee 18 12 1 1
Coastal 29 18 3 3
Midlands 14 7 2 2
Upstate 13 9 3 2
North Central 18 9 9 9
Edisto 26 17 9 9
Total 127 63 27 26
Benjamin E. Saunders, Ph.D., 2015
Edisto and North Central CBLCs
Broker Monthly Metrics
Average N=23
Averagemonthlycases
Benjamin E. Saunders, Ph.D., 2015
Lessons Learned -- Brokers
 Half-life of a child welfare worker – staff turnover.
 Training and practice culture of child welfare.
 Directive about specific procedures to follow.
 Low reliance on independent choices by front-line caseworkers.
 Intensive, advance training of frontline case workers is rare.
 Time is precious.
 Essential tasks take priority.
 Crises take priority.
 More advanced case management procedures often left behind
 Procedures that are not mandated will be low priority.
 Many of the procedures and skills taught were not
supported adequately by policy, senior leaders and
supervisors.
Benjamin E. Saunders, Ph.D., 2015
Lessons Learned – Brokers
 Lack of clarity about broker responsibilities for:
 Coordinating treatment planning with other community
professionals
 Assessing clinical provider qualifications
 Screening for trauma history and trauma-related problems with
tools
 Referring for a particular treatment approach
 Questioning the clinical provider regarding initial assessment and
treatment, approaches
 Monitoring treatment delivery and client progress.
 Monitoring treatment progress.
 Monitoring specific, measurable treatment outcomes
Benjamin E. Saunders, Ph.D., 2015
Lessons Learned – Brokers
 Brokers can learn and apply these skills.
 Brokers will shift task to another part of the treatment
system if possible, e.g., screening.
 Therapists like working with trained brokers
 A trained broker will fill up a trained therapist quickly.
Benjamin E. Saunders, Ph.D., 2015
Partnership:
• South Carolina Department of Social Services
• South Carolina Department of Mental Health
• Project BEST

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Expanding the Reach of EBT's Through Brokers: Lessons from Project BEST & PATS

  • 1. Prof. Benjamin E. Saunders, PhD Prof. Rochelle F. Hanson, PhD Angela D. Moreland, PhD National Crime Victims Research and Treatment Center Department of Psychiatry and Behavioral Sciences Sciences Medical University of South Carolina Charleston, SC USA Presentation at the 9th BASPCAN Congress, April 14, 2015, University of Edinburgh, Edinburgh, Scotland. Expanding the Reach of EBTs Through Brokers: Lessons from Project BEST & PATS
  • 2. Benjamin E. Saunders, Ph.D., 2015 I have no commercial relationships to disclose. Disclosures
  • 3. Benjamin E. Saunders, Ph.D., 2015 1U79SM061269 Substance Abuse and Mental Health Services Administration
  • 4. Benjamin E. Saunders, Ph.D., 2015 Colleagues Elizabeth Ralston, PhD Elizabeth Hinson, MSW Rachael Garrett, MSW Carole Swiecicki, PhD Kim Reese, MSW Dee Norton Lowcountry Children’s Center Monica Fitzgerald, PhD University of Colorado Michael de Arellano, PhD Dan Smith, PhD Carla Danielson, PhD Dean Kilpatrick, PhD Jan Koenig, MEd Emily Fanguy Carrie Jackson Nicole Fortune Medical University of South Carolina
  • 5. Benjamin E. Saunders, Ph.D., 2015 Need for Trauma Services  Exposure to violence and other traumatic events is highly prevalent among children and youth.  Significant portion of youth exposed to potentially traumatic events will develop trauma-related mental health problems.  Effective treatments (EBTs) exist for many of these problems.  Relatively few children that need these effective interventions receive them.
  • 6. Benjamin E. Saunders, Ph.D., 2015 Why do victimized children not receive effective trauma treatment?  Lack of service capacity.  Not enough therapists trained in ESIs.  Lack of use of the ESI by those trained.  Limited service delivery systems.  Children and families not identified and referred to trained therapists.  Brokers of mental health services unaware of ESIs.  Generic service plans.  Lack of case management skills related to ESIs.  Lack of collaboration between service providers.  Poor initial engagement in treatment.  Sporadic attendance.  High premature dropout rates.  Lack of focus on treatment outcomes.
  • 7. Benjamin E. Saunders, Ph.D., 2015 Solution: Train Therapists!
  • 9. Let’s All Get Trauma-Informed!
  • 10. Benjamin E. Saunders, Ph.D., 2015 Training within Practice Silos ChildWelfare Mental Health Juvenile Justice Sub Abuse
  • 11. Community as the Target Saunders & Hanson, 2014
  • 12. Referral Relevant Service Systems Child Welfare Juvenile Justice Victim Advocates Guardian Ad Litem Rape Crisis Center Brokers MHProviders Public Mental Health Nonprofit MH Services University MH Services Private Practitioners
  • 13. National Survey of Child and Adolescent Well-Being  N=1,613 children within 75 child welfare agencies over 36 months  Examined Interorganizational Relationships (IORs) • Number of coordination approaches between each child welfare agency and mental health service providers  Tested relationships between IORs, Service Use, and Outcomes  Greater intensity of IORs  greater likelihood of service use and mental health improvement.  Conclusions:  Greater number of ties with mental health providers may help child welfare agencies improve children’s mental health service access and outcomes  Encourage different types of organizational ties between child welfare and mental health systems Bai, Y., Wells, R., Hillemeier, M.M. (2009). Coordination between child welfare agencies and mental health service providers, children’s service use, and outcomes. Child Abuse & Neglect, 33, 372-381. Community Coordination Improves Outcomes for Children
  • 14. •Brokers •Consumers •Payers •Broker Service Systems •Clinical Practitioners •Clinical Service Systems Social Economic Model
  • 15. Benjamin E. Saunders, Ph.D., 2015 5 9 Pre-Work LS1 LS2 Action Period Action Period 4+ Community-Based Learning Collaborative Timeline 12 Supervisors 1-day Orient. SL Train. Comm. Prep 1 CBLC Month
  • 16. Benjamin E. Saunders, Ph.D., 2015 Senior Leader Track Leadership Support CBLC Curriculum Areas Clinical Track TF-CBT Broker Track EBTP CMTS Common Material and Activities Clinicians, Brokers, Senior Leaders Team Building Joint Community Responsibility
  • 17. Benjamin E. Saunders, Ph.D., 2015 Broker CBCL Completion Learning Collaborative LS1 All LS All Calls Rostered Pee Dee 18 12 1 1 Coastal 29 18 3 3 Midlands 14 7 2 2 Upstate 13 9 3 2 North Central 18 9 9 9 Edisto 26 17 9 9 Total 127 63 27 26
  • 18. Benjamin E. Saunders, Ph.D., 2015 Edisto and North Central CBLCs Broker Monthly Metrics Average N=23 Averagemonthlycases
  • 19. Benjamin E. Saunders, Ph.D., 2015 Lessons Learned -- Brokers  Half-life of a child welfare worker – staff turnover.  Training and practice culture of child welfare.  Directive about specific procedures to follow.  Low reliance on independent choices by front-line caseworkers.  Intensive, advance training of frontline case workers is rare.  Time is precious.  Essential tasks take priority.  Crises take priority.  More advanced case management procedures often left behind  Procedures that are not mandated will be low priority.  Many of the procedures and skills taught were not supported adequately by policy, senior leaders and supervisors.
  • 20. Benjamin E. Saunders, Ph.D., 2015 Lessons Learned – Brokers  Lack of clarity about broker responsibilities for:  Coordinating treatment planning with other community professionals  Assessing clinical provider qualifications  Screening for trauma history and trauma-related problems with tools  Referring for a particular treatment approach  Questioning the clinical provider regarding initial assessment and treatment, approaches  Monitoring treatment delivery and client progress.  Monitoring treatment progress.  Monitoring specific, measurable treatment outcomes
  • 21. Benjamin E. Saunders, Ph.D., 2015 Lessons Learned – Brokers  Brokers can learn and apply these skills.  Brokers will shift task to another part of the treatment system if possible, e.g., screening.  Therapists like working with trained brokers  A trained broker will fill up a trained therapist quickly.
  • 22. Benjamin E. Saunders, Ph.D., 2015 Partnership: • South Carolina Department of Social Services • South Carolina Department of Mental Health • Project BEST