Bambang Purnomo
103
Followers
Personal Information
Unternehmen/Arbeitsplatz
Bengkulu Area, Bengkulu, Indonesia, Bengkulu Indonesia
Beruf
Head of High Value Customer (HVC) Telkomsel Branch Bengkulu
Branche
Telecom / Mobile
Webseite
bambangpurnomohp.blogspot.com/
Info
Bambang Purnomo has experience more than 10 years in Telco & IT Industries. In the beginning of his career, he started as staff in Total Customer Experience (TCE) & Quality in Hewlett-Packard Indonesia in Jakarta. He continued his career as Area Development Manager in Hewlett-Packard in Lampung and Medan for almost 2 years. He has experiences in complaint handling, services, loyalty & also managing distribution within channel & sales program.
In 2009, he continued his career in Telkomsel started as staff in market customer development in Palembang, and he was assigned as Head of Community & Segemented Customer, Head of Sales & Outlet Operation & in 2014 to present, was assigned as Head o...
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and switching cost
situational condition
customer un-satisfaction
switching behavior
telco market
community
youth market
indonesia
thailand
bangkok
pattaya
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