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Whose job is it anyway?
Changing roles and responsibilities for research communication
Melinda Kenneway, Executive Director, KUDOS
@melindakenneway
@growkudos
a definition
communication
kəmjuːnɪˈkeɪʃ(ə)n
The imparting or exchanging of
information by speaking, writing,
or using some other medium.
The visibility challenge
In the world today there are
50 million
published research articles1
2 million
more published every year
1 Annual Reviews white paper - The Role of the Critical Review Article
in Alleviating INFORMATION OVERLOAD, 2011
Publisher
communications
Distribution
- print and mail
- online platforms
Discoverability
- metadata
- SEO
Direct marketing
- SEM
- email
- events
- eTOCs
- display advertising
- social media marketing
- influencer marketing
Media relations
http://www.heatherdoran.net
http://www.heatherdoran.net
content
marketing
Content
marketing
“Content marketing is all
that marketing’s got left.”
Seth Godin
From interruption
to persuasion
• Entertainment
• Storytelling
• Advocacy
• Infographics
• Video
• White papers
Rich ideas that can be reused
Content
marketing
“Content marketing is all
that marketing’s got left.”
Seth Godin
The 5 Ss of
marketable
content
• Searchable
• Shareable
• Supportive
• Specialist
• Sustainable
Who is best placed to do
‘content marketing’ for research?
51%
33%
6%
10%
Could be somewhat
improved
Could be significantly
improved
Could not be improved
I don’t know
How do researcher feel about current levels of
visibility, usage and impact?
11
n = 3,669
84% of authors
think there is room
for improvement
To what extent do you think more could be done to
increase the visibility, usage or impact of your articles
on or after publication?
No – there are no staff
specifically responsible for this
at my institution
I don't know
Yes – press office
Yes – other dedicated staff at
a central level
Yes – staff at a central level,
but not exclusively dedicated
to this
Yes – dedicated staff at a
faculty level
Yes – staff at a faculty level,
but not exclusively dedicated
to this
Do researchers get support from their institutions?
12
Does your institution have staff specifically responsible for helping
researchers increase and/or demonstrate the impact of their research?
NO
YES
n = 3,630
0%
20%
40%
60%
80%
100%
Me Publisher /
society
My co-
authors
Institution's
PR team
Research
support
staff
Library /
repository
staff
Funder
1 (least responsibility)
2
3
4
5
6
7 (most responsibility)
Who should have responsibility for increasing
levels of visibility, usage and impact?
13
Authors want
more of a role
in promoting
their work
n = 3,410
Please rate the following for how much responsibility you think they should have
for ensuring your articles are as widely read and cited as possible:
A web-based service that helps
increase the impact of research
and build academic reputations
researchers  universities  publishers  funders
KUDOS puts researchers
in the driving seat
tools to improve the impact of their work
KUDOS helps universities,
funders and publishers
amplify research impact
Author expertise
Step one: leveraging authors’ expertise
Kudos enables authors to ‘supercharge’ published articles
Adding plain English descriptions of their work
Linking to related digital objects: videos, data, images
To make articles more discoverable
(more keywords, more interconnected with wider web)
To make articles easier to appraise and interpret
Linking back to the publisher site to increase usage and citations
Author networks
Step two: leveraging authors’ networks
Kudos provides authors with templates and trackable links
to share articles via social media and email
(increasing discoverability)
and measure resulting article performance improvement with article
level metrics
(incentivising ongoing usage of the tools)
Linking back to the publisher site to increase usage and citations
How it works: researcher tools
Step 3: measure
Step 1: explain
Step 2: share
KUDOS PUBLICATION PROFILE PAGE
How it works: researcher dashboard
Aggregating effort
Step three: leveraging institutional relationships
Kudos gives visibility to publishers, societies, universities and funders of
researcher outreach activities and tools to amplify this.
Kudos will work with publishers, societies, funders and institutions to help
strengthen relationships with their research communities.
How it works: institutional dashboard
Mark Thorley
Chair, RCUK Research Outputs Network
We have to recognize that
dissemination of research
results is not an add-on …
it is core to the process of
research.
The research
process
Thank you!
Melinda Kenneway
Executive Director, Kudos
melinda@growkudos.com
@growkudos
@melindakenneway

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September 23 2015 NISO Virtual Conference: Scholarly Communication Models: Evolution or Revolution?

  • 1. Whose job is it anyway? Changing roles and responsibilities for research communication Melinda Kenneway, Executive Director, KUDOS @melindakenneway @growkudos
  • 2. a definition communication kəmjuːnɪˈkeɪʃ(ə)n The imparting or exchanging of information by speaking, writing, or using some other medium.
  • 3.
  • 4. The visibility challenge In the world today there are 50 million published research articles1 2 million more published every year 1 Annual Reviews white paper - The Role of the Critical Review Article in Alleviating INFORMATION OVERLOAD, 2011
  • 5. Publisher communications Distribution - print and mail - online platforms Discoverability - metadata - SEO Direct marketing - SEM - email - events - eTOCs - display advertising - social media marketing - influencer marketing Media relations
  • 8. Content marketing “Content marketing is all that marketing’s got left.” Seth Godin From interruption to persuasion • Entertainment • Storytelling • Advocacy • Infographics • Video • White papers Rich ideas that can be reused
  • 9. Content marketing “Content marketing is all that marketing’s got left.” Seth Godin The 5 Ss of marketable content • Searchable • Shareable • Supportive • Specialist • Sustainable
  • 10. Who is best placed to do ‘content marketing’ for research?
  • 11. 51% 33% 6% 10% Could be somewhat improved Could be significantly improved Could not be improved I don’t know How do researcher feel about current levels of visibility, usage and impact? 11 n = 3,669 84% of authors think there is room for improvement To what extent do you think more could be done to increase the visibility, usage or impact of your articles on or after publication?
  • 12. No – there are no staff specifically responsible for this at my institution I don't know Yes – press office Yes – other dedicated staff at a central level Yes – staff at a central level, but not exclusively dedicated to this Yes – dedicated staff at a faculty level Yes – staff at a faculty level, but not exclusively dedicated to this Do researchers get support from their institutions? 12 Does your institution have staff specifically responsible for helping researchers increase and/or demonstrate the impact of their research? NO YES n = 3,630
  • 13. 0% 20% 40% 60% 80% 100% Me Publisher / society My co- authors Institution's PR team Research support staff Library / repository staff Funder 1 (least responsibility) 2 3 4 5 6 7 (most responsibility) Who should have responsibility for increasing levels of visibility, usage and impact? 13 Authors want more of a role in promoting their work n = 3,410 Please rate the following for how much responsibility you think they should have for ensuring your articles are as widely read and cited as possible:
  • 14. A web-based service that helps increase the impact of research and build academic reputations researchers  universities  publishers  funders
  • 15. KUDOS puts researchers in the driving seat tools to improve the impact of their work
  • 16. KUDOS helps universities, funders and publishers amplify research impact
  • 17. Author expertise Step one: leveraging authors’ expertise Kudos enables authors to ‘supercharge’ published articles Adding plain English descriptions of their work Linking to related digital objects: videos, data, images To make articles more discoverable (more keywords, more interconnected with wider web) To make articles easier to appraise and interpret Linking back to the publisher site to increase usage and citations
  • 18. Author networks Step two: leveraging authors’ networks Kudos provides authors with templates and trackable links to share articles via social media and email (increasing discoverability) and measure resulting article performance improvement with article level metrics (incentivising ongoing usage of the tools) Linking back to the publisher site to increase usage and citations
  • 19. How it works: researcher tools Step 3: measure Step 1: explain Step 2: share KUDOS PUBLICATION PROFILE PAGE
  • 20. How it works: researcher dashboard
  • 21. Aggregating effort Step three: leveraging institutional relationships Kudos gives visibility to publishers, societies, universities and funders of researcher outreach activities and tools to amplify this. Kudos will work with publishers, societies, funders and institutions to help strengthen relationships with their research communities.
  • 22. How it works: institutional dashboard
  • 23. Mark Thorley Chair, RCUK Research Outputs Network We have to recognize that dissemination of research results is not an add-on … it is core to the process of research.
  • 25.
  • 26. Thank you! Melinda Kenneway Executive Director, Kudos melinda@growkudos.com @growkudos @melindakenneway

Editor's Notes

  1. Red Bull has the sort of budgets and production values that many pure-play publishers can only dream of. As Mashable’s James O’Brien puts it: ‘Red Bull is a publishing empire that also happens to sell a beverage.’
  2. Searchable: Search engines reward sites that deliver regularly refreshed content of a high editorial quality. Whether it’s for education or entertainment, your content needs to deliver both quality and impact.  Shareable: As well as the benefits of gaining peer approval for your content, the social shares it attracts will also boost its search rankings. Supportive: You can project yourself as an authoritative brand that’s generous with its expertise by anticipating users’ questions and telling them things they didn’t know. But first, you have to make sure you understand your users’ information needs. Specialist: Your content must come from within your information niche – the intersection between your domain expertise and your users’ content needs and interests.  Sustainable: You need a publishing process in place that allows you to generate ideas, populate an editorial calendar, and create relevant, effective content on a sustainable basis. 
  3. Kudos is a web-based toolset that increases the impact of research publications, with a longer-term vision of helping academics and their institutions manage and build reputation We launched in April this year and already have an active, growing and importantly – PAYING customer-base But we believe we can grow much faster, with your support
  4. So this Kudos gives them that control We put researchers in the driving seat We help them increase the visibility and impact of their work directly Uniquely bringing all the information they need to do this, together in one place
  5. But researchers aren’t the only ones to benefit from their publications getting more exposure The organizations that they work for, publish with, and who fund them all benefit too So Kudos also provides tools to all these groups to help them get behind researchers in building readership and impact for their work This is another unique feature of Kudos that rather than working against the current system of publishing We’re working with it, to unite a variety of stakeholders around shared goals
  6. Here’s a quick overview of how it works Kudos provides a framework through which researches can create a profile page for each of their articles, books or book chapters The first step is for a researcher to explain what their article is about in plain English They add this simple text to the page and then link up other related resources such as images, datasets and videos Step 2 is to share a coded link to this page by email, blog or through their social networks In step 3, the coded link means we can track the result of that sharing activity
  7. This appears on a personal dashboard That uniquely brings together all the researcher’s publications, regardless of where they’ve published There’s nowhere else they can get this breadth of data across all their publications We show them views, downloads, citations, media coverage and policy impact A detailed drill down option then shows the author the specific actions they took and the subsequent impact On this example you see the author’s sharing activities generated over 75 views of their work on our site Every Kudos publication page links directly to the publisher site So more traffic to these pages means more readers being directed towards the publisher’s site too We’re seeing significant views of these pages – over 5 million in the past year alone