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Thinking about Collecting
Library Users’ Data
Ken Varnum
University of Michigan
varnum@umich.edu | @varnum
Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015
Where We Are Today
We have long-standing policies that lead us to
• Delete patron access & use data
• Purge ILS of checkout history
• Intentionally forget who uses what and when
• Put privacy above understanding users and
outcomes
Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015
Campus Context is
Changing
Library Analytics for Student Success Grant
• Actionable intelligence
• Moving research to practice
• Basis for design, pedagogy, self-awareness
• Changing institutional culture
• Understanding the limitations and risks
• Aligning to campus
Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015
Changes Being Discussed
• Collecting a wide range of user interaction data
• Across the library ecosystem
• In the context of this campus-wide initiative
Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015
Why Collect User Data
• Improve student outcomes
• Learning Analytics across campus
• Own our usage data, rather than license it back
• Integrate and explore data from across many
student-university interactions
Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015
Library Considerations
In thinking about revisions to our privacy policy…
• Library commitment to privacy
• Why collect data?
• What do we do with the data once we have it?
• Options: opt in/opt out, all in, not at all
Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015
Thanks
Thanks to Laurie Alexander, AUL for Learning &
Teaching, for sharing slides from earlier presentations
to library staff and at ACRL’s 2015 conference.

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Ken Varnum, NISO patron privacy initiative, May 7, 2015

  • 1. Thinking about Collecting Library Users’ Data Ken Varnum University of Michigan varnum@umich.edu | @varnum
  • 2. Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015 Where We Are Today We have long-standing policies that lead us to • Delete patron access & use data • Purge ILS of checkout history • Intentionally forget who uses what and when • Put privacy above understanding users and outcomes
  • 3. Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015 Campus Context is Changing Library Analytics for Student Success Grant • Actionable intelligence • Moving research to practice • Basis for design, pedagogy, self-awareness • Changing institutional culture • Understanding the limitations and risks • Aligning to campus
  • 4. Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015 Changes Being Discussed • Collecting a wide range of user interaction data • Across the library ecosystem • In the context of this campus-wide initiative
  • 5. Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015 Why Collect User Data • Improve student outcomes • Learning Analytics across campus • Own our usage data, rather than license it back • Integrate and explore data from across many student-university interactions
  • 6. Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015 Library Considerations In thinking about revisions to our privacy policy… • Library commitment to privacy • Why collect data? • What do we do with the data once we have it? • Options: opt in/opt out, all in, not at all
  • 7. Ken VarnumNISO Patron Privacy Virtual Meeting #1 7 May 2015 Thanks Thanks to Laurie Alexander, AUL for Learning & Teaching, for sharing slides from earlier presentations to library staff and at ACRL’s 2015 conference.