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Tomorrow’s	
Technology	
Today
Imagining	Better	
eResource Access
Athena	Hoeppner
eResources	Librarian
University	of	Central	Florida
Why?
Missing	from	discovery	systems
Bad	metadata
Variant	title,	ISSN	or	other	data	searched/indexed
Expired	access	license
Incorrect	holdings	in	resolver
Incorrect	authentication	used
Bad	EZproxy	configuration	
Broken	URLs
Caveat:	My	limited	perspective
UCF’s	tools	for	eResources	
Management:
• EBSCOnet
• Microsoft	Excel	and	Access
• EZproxy	and	Shibboleth	
• EDS
• SFX
• Aleph
• LibGuides
• Email.	So	much	email.
eResource	technologies,
systems…
ONIX
…and	standards
Core	questions.	Lots	of	data.
discovery	systems
database	lists
authentication	
systems
vendor	
platforms
usage	data
vendor	price	lists
licenses
vendor	invoices
subscription
agent	invoices
knowledgbases
What	do	we	have	
access	to	(and	why)?
How	do	we	access	it?
How	do	we	assess	it?
How	can	we	assess?
• Invoices
• Price	lists
• COUNTER
• Subjects	and	classifications	
reports
• Year	by	year	reports
• Rights	type	reports
• Link	resolver	reports
• Authentication	system	reports
• Analytics
Accounting	and	Business	Research:	T&F	JR1
Journal Journal	DOI
Proprie
tary	ID Print	ISSN Online	ISSN
Accountability	in	Research 10.1080/gacr20 gacr20 0898-9621 1545-5815
Accounting	and	Business	Research 10.1080/rabr20 rabr20 0001-4788 2159-4260
Accounting	Education 10.1080/raed20 raed20 0963-9284 1468-4489
Accounting	History	Review 10.1080/rabf21 rabf21 2155-2851 2155-286X
Accounting	in	Europe 10.1080/raie20 raie20 1744-9480 1744-9499
Acta Agriculturae Scandinavica 10.1080/saga19 saga19 0001-5121
• Title
• Proprietary		ID
• DOI
• ISSNs
Accounting	and	Business	Research:	T&F	Price	List
Journal	Name	 ID ISSN Currency
Accounting	and	Business	Research RABRHI 0001-4788 EUR
Accounting	and	Business	Research RABRHI 0001-4788 GBP
Accounting	and	Business	Research RABRHI 0001-4788 USD
Accounting	and	Business	Research	Online RABRI 2159-4260 EUR
Accounting	and	Business	Research	Online RABRI 2159-4260 GBP
Accounting	and	Business	Research	Online RABRI 2159-4260 USD
• Title,	but	with	duplication	and	extra	words
• Proprietary	ID,	but	different	ending
• No	DOI
Accounting	and	Business	Research:	EBSCOnet	Invoice	
Title	
Number Title	Name ISSN LC	Class
Fund	
Code
005484008 ACCOUNTING	AND	BUSINESS										
RESEARCH	- ONLINE	/ALL								EXCEPT	GBR	
TAF/	/FOR										INSTITUTIONS/
2159-4260 HF AC14O
005517552 ACCOUNTING	EDUCATION	- ONLINE				/ALL	
EXCEPT	GBR	TAF/	/FOR					INSTITUTIONS/
1468-4489 HF5630 AC14O
• Title,	with	extra	words,	spaces,	and	punctuation	in	title
• No	Proprietary	ID
• No	DOI	
• LC	and	other	subject	designations
EBSCOnet	Invoice	for	Sage	Package
• Package	pricing
• No	price	per	titles
• No	proprietary	ID	or	DOI
Title ISSN Price
SAGE	PREMIER	ALL	ACCESS										COLLECTION	- ONLINE	/FOR						
CONSORTIA	ONLY/	/ALL	EXCEPT			CERTAIN	COUNTRIES/ $165,590
AADE	IN	PRACTICE	- ONLINE	/ALL			EXC	EUR	MID	AFR	
IND	PAK	BGD			BTN	MDV	LKA	SAG/	/FOR	INST/ 2325-1611 0
ACCESS	
ONLY
ACCOUNTING	HISTORY	- ONLINE						/ALL	EXC	EUR	MID	
AFR	IND						PAK	BGD	BTN	MDV	LKA	AUA	NPL			SAG/	
/INSTITUTIONS/ 1749-3374 0
ACCESS	
ONLY
Accounting	and	Business	Research:	T&F	JR1
SAGE	
ID Title ISSN eISSN Product Product	Description
USD	
Price
L945 Accounting	History 1032-3732 1749-3374 L945-CMB Print	+	Electronic $971
L945 Accounting	History 1032-3732 1749-3374 L945-EFF Electronic	Only $874
L945 Accounting	History 1032-3732 1749-3374 L945-EBF
Electronic	+	Backfile	
Lease $971
• Multiple	price	options
• Proprietary		ID	and	ISSN
• No	DOI
• ISSNs
ProQuest	Invoice
• Product	Title
• Proprietary	ID
• No	ISSN	or	DOI
ProQuest	DB1
• Title,	with	extra	granularity
• No	standard	or	proprietary	IDs
• No	exact	match	on	invoice
Database Activity Total
ProQuest	Dissertations	&	Theses	A&I Record	Views 2,173
ProQuest	Dissertations	&	Theses	A&I:	Business Record	Views 299
ProQuest	Dissertations	&	Theses	A&I:	Health	&	Medicine Record	Views 349
ProQuest	Dissertations	&	Theses	A&I:	History Record	Views 46
EBSCOnet	Invoice	for	Database	Package
• Title,	with	extra	words,	spaces,	and	punctuation
• No	ISSN	for	most	databases
• No	proprietary	ID
Database Title ISSN LC Price
EBSCO	PACKAGE	- ONLINE AP $219,035
COMMUNICATION	&	MASS	MEDIA		 COMPLETE	- ONLINE HM 0
ACADEMIC	SEARCH	PREMIER	- ONLINE Z 0
BUSINESS	SOURCE	PREMIER	- ONLINE	VIA	
WEB 1526-7350 HF 0
Standard	and	Proprietary	Connectors
• ISSN
• DOI
• Proprietary	ID
• Formatted	as:
• XLS,	XML,	EDI,	PDF,	and	Doc
Concerns:
• Accuracy	and	currency	of	ISSN
• Consistency	of	Identifiers
• Stewardship
Need	identifier	crosswalk!
When	ISSNs	change
Unknown	to	me:
• Do	DOIs	change?	Do	Proprietary	IDs	
change?
• Will	ISSN	and	DOIs	resolve	to	the	years	
that	match	the	specific	ISSN,	or	to	the	full	
run	of	titles	and	ISSNs	for	a	serial?
• Catalogers,	Metadata,	and	Serials	
librarians!	HALP!
Known	to	me:
• Host	platform	often	show	only	the	
current	title,	ISSN,	and	DOI	on	the	full	
run?	Ideally	they’d	indicate	years	
associated	with	each	ISSN	and	DOI.
Need	an	authority	that	organizes	ISSN,	DOI,	
and	Proprietary	IDs
What	do	we	have	access	to	(and	why)?
Access	based	on:
• Licenses
• Invoices
• Open	Access
Tracked	in:
• ERMs
• Catalogs
• Knowledgebases
• Subscription	agent	sites
Wiley	Title	Changes;	Access	Changes;	Mergers
Wiley	Title	Changes;	Access	Changes;	Mergers
Journal	packages:	a	wild	ride
• Perpetual	ownership
• Licensed	access	titles
• Licensed	access	back	years
• Unsolicited	trial	access
• Gratis	access
• Open	access
Accessible	titles	ever	changing
• ERMs	not	designed	to	tracking	
rights	types
• KB	holdings	difficult	to	keep	up-to-
date
Cognitive	load	and	work	load	too	high
• Even	the	most	basic	assessment	is	
complicated	because	there	are	no	
consistent	identifiers	for	matching
• Tracking	title	and	package	changes	
requires	changes	in	multiple	
systems	at	different	times
• Vendors	show	the	current	title,	
ISSN,	DOI	complicating	
investigations	about	holdings,	
rights,	and	linking
UCF	has	over	9000	current	journal	
subscriptions.	I	can’t	even!
How	can	we	support	discovery	and	delivery?
• Inclusive,	rich	metadata
• Vendor	agnostic	harvesting,	
relevancy
• Granular	controls	to	turn	
content	on	or	off
• Metadata	about	access,	OA
• Automate	matching	the	index	
content	to	library	subs
• Include	Database/eResource
identifiers
How	can	we	support	access?
Authentication	and	authorization
• IPs
• EZproxy	(and	WAM)
• Single	Sign	On	and	Federated	ID
Information	and	support
• OCLC	EZproxy	Database	Stanzas
• InCommon Federation
• Open	Athens	and	EBSCO
• OCLC	Registry
Increasingly	Complicated	Proxying
Taylor	&	Francis	circa	2011
T Taylor	&	Francis
URL	 http://journalsonline.tandf.co.uk
HJ www.informaworld.com
HJ www.tandfonline.com
DJ tandf.co.uk
DJ informaworld.com
Sage’s	stanza	is	over	2000	
lines	long!
Taylor	&	Francis	stanza	now
HTTPHeaderAccess-Token
ProxyHostnameEditwww.tandfonline.com$	
www-tandfonline-com
T	 Taylor	&	Francis
U	 http://www.tandfonline.com
HJ	 journalsonline.tandf.co.uk
HJ	 afs.tandfonline.com
HJ	 tandfonline.com
HJ	 www.journalsonline.tandf.co.uk
DJ	 tandfonline.com
HJ	 tandfprod.literatumonline.com
DJ	 literatumonline.com
When	sessions	drop
• Users	must	use	startingpoint URLs
• Vendor	platform	changes
• EZproxy	not	widely	understood	by	
vendors
• New	stanza	not	tested	or	communicated
• URLs	encoded	into	scripts	
• Semi-hidden	domains
• Shibboleth	and	Athens	not	universally	
used	by	vendors
• Shibboleth	configuration	frequently	
outside	of	the	library’s	control
The	future	I	want
• Maximize	discovery	and	delivery
• Maintain	accurate	holdings	and	links
• Simplify	authentication	and	access
• Simplify	analysis	and	assessment
• Reduce	duplication	of	data	storage	and	
maintenance	
• Increase	the	functionality	and	
reusability	of	the	data
• Exchanging	title	lists	(publisher	to	agent)
• KBART,	ONIX-SPS
• Exchanging	holdings	lists	(agent	to	library;	
agent	to	knowledge	base	vendor)
• KBART,	ONIX-SOH
• Exchanging	cost	information	(agent	to	
library)
• EDI,	CORE
• Promoting	Transparency	in	Discovery		
• ODI
• Exchanging	license	terms	(publisher	to	agent;	
agent	to	library)
• ONIX-PL
• Exchanging	usage	data	(publisher	to	library)
• COUNTER,	SUSHI,	SUSHI	Lite
Uniformity:	standards	are	the	way	forward
New	ideas	for	KBART
Potential	Improvements:
• Subscriber’s	accessible	holdings
• Subscriber’s	perpetual	holdings
• Open	Access	holdings
• Include	DOI,	proprietary	ID
• KBARTize price	lists
Automatically	gather	and	process	data
• Send	customer-specific	KBART	
to	KBs	(SciFider example),	and	
ERMs
• Email	KBART	of	holdings	with	
renewals
• SUSHI	and	SUSHI	Lite
COUNTER	5
• SUSHI	Lite	– easier	for	vendors	
to	provide	SUSHI
• Access_Type attribute	to	
distinguish	usage	of	open	access	
(gold,	delayed	and	other	“free-
to-read”)	from	controlled	access	
(license	required)	content
• More	consistency,	flexibility
5
Authentication	and	access	made	easier
• WorldCat Registry	and	API
• IP	Registry
• OCLC	RSS	feed	of	stanzas
• Vendors	present	users	with	a	clear	path	to	
authentication	(ArtSTOR example)
• oaDOI API	for	finding	OA	versions	of	articles
ERMs	or	KBs	could	automatically	generate	
simple	EZproxy	stanzas.
Proprietary	eResource IDs	could	be	used	to	
acquire	stanzas	from	OCLC.
Vendors	could	prompt	for	email	then	check	their	
customer	domain
Shibboleth	and	OpenAthens:	Individual	Attributes
• User	attributes	can	be	shared	
while	preserving	privacy
• Personalize	interfaces	and	
contents	to	match	attributes
• Potential	to	track	use	by	user	
attribute	(i.e.	freshmen	taking	
BUS101)
eMail	overload
Work	emails	per	year:
• Invoices
• Licenses
• Access	information
If	vendors	adopted	standard	subject	
headings	we	could
automate	email	filtering	into	
appropriate	workflow
Use	data	how	you	want	with	tools	you	chose
More	interaction	between	ERM	
and	external	tools:
• Passwords	auto	filled	on	vendor	
admin	sites	(like	Lastpass)
• Vendor	contacts	integrate	with	
email	address	book
Data	delivered	as	xls or	xml	to	
email	or	ERM
The	end.
Athena	Hoeppner
eResources	Librarian
University	of	Central	Florida
athena@ucf.edu

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