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Share Those Assets:
Using Social Media at Live Events to
Drive Engagement
Caitlin Murphy
Social Media Supervisor
@Planit
@TravelPRGirl
May 8, 2013
Social Media Channels
Source: http://medialoot.com/item/round-social-media-icons/
Social Media and Events
Trade
shows
Grand
opening
Local
sports
Parties
Sales
Fund-
raisers
Holiday
Editorial
Recruit-
ing
Net-
working
Source
Source
Do you suffer from Nomophobia?
The fear of being without a mobile device.
• If you own a cell phone, a smartphone, or a
tablet, you have probably experienced
nomophobia to some degree.
• 84% of cell phone owners could not go a single
day without their device.
Source: http://www.nydailynews.com/life-style/addicted-phones-84-worldwide-couldn-single-day-mobile-device-hand-article-1.1137811
Consumers engaging with
multiple devices
70% of Consumers Trust Brand
Recommendations From Friends
Source: http://blog.bufferapp.com/social-media-stats-studies
Brands’ social channels are now
smaller, mobile
Mobile helps capture events
15% of total U.S. mobile internet time
is spent on social networking sites.
Source: http://press.experian.com/United-States/Press-Release/experian-marketing-services-reveals-27-percent-of-time-spent-online-is-
Mobile device usage
• 54% of Facebook members have used the
social network via a phone, and 33% use
a phone as their primary way to access
Facebook.
• Mobile –the number of people accessing
the Internet via a mobile phone has
increased by 60.3% to 818.4 million in the
last 2 years.*
Source: http://www.convinceandconvert.com/the-social-habit/11-shocking-new-social-media-statistics-in-america/
Source *: http://www.business2community.com/social-media/21-awesome-social-media-facts-figures-and-statistics-for-2013-0485336
Support live event through online
ads
Facebook offers sophisticated, highly
targeted advertising
Drive social media traffic through
traditional collateral
Social Media Enhancing Live
Events
1. Establish event specific social media channels
2. Provide incentivizes for word-of-mouth promotions
3. Make registration inherently social
4. Use location-based services and check-in rewards
5. Bring event to life through instant posting
6. Include non-attendees
7. Extend the event’s life
8. Optimize using social media metrics and listening
Eight Keys to Success
New York City Fashion Week
Live Event Support
Agricultural Trade Shows
International Builders’ Show
Local Café – Engaging Social
Media Drives Traffic
Planit – Behind the Scenes
Baltimore ADDY Awards
Tools for Success
Checklist for your next event
Create “event” using favorite social site allowing others to invite and
share with their social networks
Create a challenge to encourage attendees to help share socially
Tag and mention other organizations/locations associated with event
Assign someone to be dedicated to social media
Use the proper hashtag to drive engagement, start event by telling
attendees the proper Twitter handles and hashtags to use
Ensure printed collateral includes social media information
Engage with key influencers, journalists/bloggers, etc.
Post photos and updates on Facebook, Twitter, and Instagram
Encourage attendees to “check in” at event location on social media
Post and tweet next day about success of event and thank attendees,
workers, volunteers, etc.
Ask attendees specific questions to drive engagement
Evaluate success of event, what worked and what did not
https://www.youtube.com/watch?v=Q8pyNHz6Pr0
Planit   bbj crash course in social media - may 2013 - share those assets, social media at live events - caitlin murphy

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Planit bbj crash course in social media - may 2013 - share those assets, social media at live events - caitlin murphy

  • 1. Share Those Assets: Using Social Media at Live Events to Drive Engagement Caitlin Murphy Social Media Supervisor @Planit @TravelPRGirl May 8, 2013
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  • 5. Social Media and Events Trade shows Grand opening Local sports Parties Sales Fund- raisers Holiday Editorial Recruit- ing Net- working
  • 8. Do you suffer from Nomophobia? The fear of being without a mobile device. • If you own a cell phone, a smartphone, or a tablet, you have probably experienced nomophobia to some degree. • 84% of cell phone owners could not go a single day without their device. Source: http://www.nydailynews.com/life-style/addicted-phones-84-worldwide-couldn-single-day-mobile-device-hand-article-1.1137811
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  • 11. Consumers engaging with multiple devices 70% of Consumers Trust Brand Recommendations From Friends Source: http://blog.bufferapp.com/social-media-stats-studies
  • 12. Brands’ social channels are now smaller, mobile
  • 13. Mobile helps capture events 15% of total U.S. mobile internet time is spent on social networking sites. Source: http://press.experian.com/United-States/Press-Release/experian-marketing-services-reveals-27-percent-of-time-spent-online-is-
  • 14. Mobile device usage • 54% of Facebook members have used the social network via a phone, and 33% use a phone as their primary way to access Facebook. • Mobile –the number of people accessing the Internet via a mobile phone has increased by 60.3% to 818.4 million in the last 2 years.* Source: http://www.convinceandconvert.com/the-social-habit/11-shocking-new-social-media-statistics-in-america/ Source *: http://www.business2community.com/social-media/21-awesome-social-media-facts-figures-and-statistics-for-2013-0485336
  • 15. Support live event through online ads Facebook offers sophisticated, highly targeted advertising
  • 16. Drive social media traffic through traditional collateral
  • 17. Social Media Enhancing Live Events
  • 18. 1. Establish event specific social media channels 2. Provide incentivizes for word-of-mouth promotions 3. Make registration inherently social 4. Use location-based services and check-in rewards 5. Bring event to life through instant posting 6. Include non-attendees 7. Extend the event’s life 8. Optimize using social media metrics and listening Eight Keys to Success
  • 19. New York City Fashion Week Live Event Support
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  • 23. Local Café – Engaging Social Media Drives Traffic
  • 24. Planit – Behind the Scenes
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  • 28. Checklist for your next event Create “event” using favorite social site allowing others to invite and share with their social networks Create a challenge to encourage attendees to help share socially Tag and mention other organizations/locations associated with event Assign someone to be dedicated to social media Use the proper hashtag to drive engagement, start event by telling attendees the proper Twitter handles and hashtags to use Ensure printed collateral includes social media information Engage with key influencers, journalists/bloggers, etc. Post photos and updates on Facebook, Twitter, and Instagram Encourage attendees to “check in” at event location on social media Post and tweet next day about success of event and thank attendees, workers, volunteers, etc. Ask attendees specific questions to drive engagement Evaluate success of event, what worked and what did not https://www.youtube.com/watch?v=Q8pyNHz6Pr0