1. Baldwin Dias - Operations Manager / Senior Project Manager / Innovation Manager
Baldwin Dias
Operations Manager
8 Basmere Close, Maidstone, Kent ME14 5QN
07783 141417 | bdias@blueyonder.co.uk |
Profile
A confident, analytical and innovative Operations Manager committed to achieving and exceeding demanding
targets in the manufacturing sector. Demonstrates a proven track record in increased productivity. Galvanises
and encourages staff to pull together as a cohesive unit. Identifies and understands requirements needed for a
company to achieve set goals. Provides an exceptional level of service to customers.
A pragmatic and inventive Operations Manager with over 30 years experience in global manufacturing
environments and 21 years in senior management positions
Adept at setting up, developing and maintaining a variety of management systems
Creates and instigates effective solutions that vastly improve work methods and efficiencies
Aiming to introduce diverse activities to enhance business performance as Operations Manager due to variety of
transferable skills on offer.
Skills Matrix
Operational management | operational direction | site management | site direction | budget control | budget
management | strategic thinking | strategic planning | change management | continuous improvement | team
building|teammanagement|teamdevelopment|processevaluation |quality management|qualityassurance
| KPImanagement|coaching|mentoring|projectmanagement |projectplanning|projectdelivery |fullproject
lifecycle | manufacturing management | engineering management | maintenance management | technical
management | Lean techniques | TPM | Kaizen techniques | VSM | SMED | process improvement | efficiency
improvements| leadership|commercial management|cell management| innovationmanagement|healthand
safety management | best practice | new product development | IOSH | auditing | performance improvement |
problemresolution|issueresolution|troubleshooting| 3rd
partymanagement|3rd
partyengagement|customer
service | customer management | customer engagement | due diligence |
Personal Attributes
 Creative, methodical and assertive Operations Manager who constantly strives for perfection
 Resilient, motivated and diplomatic self-starter
 Adaptable, organised and results-driven quick thinker with acute attention to detail
Career Detail
Forbo Flooring UK Ltd Sep 2008 - Jan 2016
Innovation Manager, Amsterdam Oct 2013 - Jan 2016
InnovationManagerforamanufacturerof flooringproductswithanestimatedannualturnoverof £575m. Initiated
2 new product development projects using novel raw materials from a formulation which had remained
undeveloped for 150 years. Delivered a textile flooring project for use in the rail industry within a 6 month
timeframe.
Additional Innovation Manager successes included:
 Identified market trends and developed 5 innovative solutions to fulfil those trends resulting in the
minimalisation of revenue losses during refurbishments
 Delivered innovation training and awareness to management personnel
Senior Project Manager Sep 2008 - Oct 2013
Senior Project Manager in charge of various global projects covering and utilising a wide variety of management
and technical qualities. Conducted due diligence, environmental, product and process capabilities for a flooring
manufacturerinBrazil. Deliveredaproposedproductionprocessandauditreporttoenable the seamlesstransition
of productionbetween2plants in Sweden andthe Netherlands. Providedtechnical supportwhencommissioning
a new floor manufacturing production line in Russia.

2. Baldwin Dias - Operations Manager / Senior Project Manager / Innovation Manager
 Championed technical and process knowhow in order to manufacture a dedicated product range for a
flooringmanufacturerinPoland. Resultwasa softproduct launchin Scandinaviaandlatterlycontinental
Europe.
 Submitted a production and process capability report to facilitate the company’s strategy
 Coordinated a project to improve process reliability of a digitally printed textile floorings in France. End
result was that the product range met its Global launch date.
Fourayes Farm Ltd Jun 2007 - Jun 2008
Operations Manager Sep 2007 - Jun 2008
OperationsManagerinthe foodindustry withoverallaccountabilityfordeliveringoperationalexcellenceusingbest
practice andLean manufacturingtools /techniques. Specificallyfocusedonachievingafirstrate customerservice.
Controlled an operational budget of £3.23m. Motivated and supervised 2 senior direct reports and 95 indirect
reports. Oversaw production from planning and scheduling to process and dispatch of product within stringent
delivery timescales. Ensured the delivery of the highest quality product which met food hygiene guidelines and
maintained HACCP certification.
Other achievements as Operations Manager included:
 Delivered efficiency improvements of 7.34% within a 5 month period using appropriate Lean techniques
 Achieved an annual saving of £43,000 through the better use of raw materials
 Saved £14,500 through the effective use of in-house logistics
 Demonstratedadvancednegotiationskillstosecure a more preferable hauliercontractresultingin a better
service to customers and with no extra cost to carry the company brand on delivery vehicles
 Improved control of haulier movement to and from site up to 96% adherence during curfew hours
 Implementedanddevelopeda scheduledplannedpreventive maintenance systemthatreducedall aspects
of downtime and optimised on equipment efficiency
Flooring Process & Development Chemist Jun 2007 - Aug 2007
FlooringConsultant whoimplementedprocesses,formulationandcontinuousimprovementdocumentsaspart of
a team commissioning a new flooring production line in Saudi Arabia.
Marley Floors / Tarkett Marley Floors Sep 1979 - Jun 2007
Cell Manager Dec 1997 - Jul 2007
Cell Manager for a manufacturing company with an annual turnover of £45m who undertook full control of all
operational aspects of the production, technical and engineering aspects. Cultivated excellent working
relationshipswith6directseniorpersonneland103 indirectreports runninga24 / 5 shiftpattern. Accountablefor
the R and M budget, capital budget and manufacturing variances. Instrumental in the implementation and
development of process and efficiency continuousimprovement techniques initiated through bestpractice using
leantechniques includingKaizen,VSM,SMED and TPM. Progresstracked usinga structuredmaster planand KPIs
on the shop floor. Successfully project managed the closure and transfer of 2.6m m² to the company’s factory in
Sweden. Facilitated the shutdown and decommissioning of a further production line. Delivered efficiency
improvements to the tile line production line by 57% resulting in a reduction of 10 personnel through natural
wastage. Increased productivity (m² / man hour) of 6.9% and 14.4% on 2 production lines. Implemented an
engineering planned maintenance programme to shift focus from repair to reliability leading to a 47.72%
improvement in downtime.
Other major accomplishments as Cell Manager were:
 Won 4 silverawards and2 bronze awardsfor continuousimprovement onwaste minimisation,reductionof
downtime, elimination of contamination and increasing yield
 Achieved a 23.33% improvement in output during 2005 / 2006
 Secured a 12% increase in line speed on the Auma25 production line
 Made a saving of £112,000 due to a 58% improvement on the Aum25
 Reduced changeover time by 48% saving £60,000
 Achieved a 90% reduction in the number of accidents over a 4 year period
 Gained improvements of +15.78% and +84.25% over a 2 year period with regard to customer focusing
 Developed new products that were launched ahead of targets set by the marketing department

3. Baldwin Dias - Operations Manager / Senior Project Manager / Innovation Manager
 Playedan integral role in the product developmentof nextgenerationluxuryvinyl tilesandthe production
expansion programme set up to accommodate for the increased volume
 Implementedandachieved a29.52%improvement inpersonnelupskillingover2yearsbydevelopingamore
informed and flexible working team
 Mentored and supervised 2 Production Team Leaders into management roles and an engineer into
production supervision
Quality Assurance Manager | Technical Services Manager Mar 1994 - Dec 1997
Quality Assurance Manager | Technical Services Manager who focused on placing the emphasis on operational
output and customer satisfaction. Carried out meticulous site visits on advisory and troubleshooting matters.
Liaised with architects on potential choice of product use.
Further success and duties entailed:
 Resolved a critical product complaint in Los Angeles to the full satisfaction of the customer
 Proactive memberof the environmental steeringcommittee responsible forthe successful implementation
and accreditation to ISO 14001
Chief Development Chemist Sep 1979 - Mar 1994
Chief DevelopmentChemistwhodevelopedavariety of costeffective formulations andNPDwhichincluded luxury
vinyl tiles(LVT) andhomogeneousPVCflooring. Setup a comprehensive managementsystem withresponsibility
for 3 production sites.
 Developedanewformulationandcolour matchedaflooringcollectionwhichwasindistinguishablefromthe
competition
Professional Development
 Registered Internal Auditor of Quality and Environmental Systems
 IOSH certification for Managing Safely
 Managing People Effectively training
 Graduate of the Plastics and Rubber Institute (GradPRI)
Accolade - Highly Commended for a Manufacturing Improvement Award in the Chemical Industries Awards
Education and Qualifications
 Food Safety for Manufacturing, level 2
 Degree in Polymer Science
 Higher National Diploma in Applied Chemistry
Hobbies and Interests
Awayfrom the OperationsManager worldI enjoy Formula1, cooking,photography, sportsand travel. I was also
Chairman of Marley Social and Sports Club and have been to a garden party at Buckingham Palace.
References are available upon request