Job design ppt @ bec doms mba hr

1. Job Design

2. What Will Be Covered
 The topic
 The tools
 Brainstorming
 Inner workings
 How it works
 A real world example
 An exercise
 Summary

3. What is Job Design?
 By using a variety of tools and techniques
we try to find the best way to keep
employees satisfied while maintaining as
high as possible productivity, monetary or
otherwise.

4. Job Design
 What is the goal of Job design?
 The goal is job satisfaction, it is the key to
successful job design. Everything is
contingent upon job satisfaction.

5. The Topic
• We will engineer a job design by using previous
work experiences.
• We will briefly discuss the resistance to change.
And discuss a few of the pros and cons of our
actions.

6. The Tools
• Job enlargement
• Job rotation
• Job enrichment
 Skill variety

7. The Tools cont’
 Task variety
 Task significance
 Compensation
 Autonomy: level of freedom
 Feedback: lucid communication on performance

8. Brainstorming Exercise
 Break up into groups of three to five people.
 Designate a note taker.
 Choose one person to speak for the group.

9. Brainstorming cont’
 Discuss your past jobs, specifically those that
you did not like.
 Choose one job from the entire group that was or
is most disliked.
 That job is going to be the focal point of your
brainstorming session.

10. Brainstorming cont’
 Use your imagination…
 Why did you dislike this job?
 What were some of the negative effects of working in an
unsatisfying job?
 i.e. absenteeism, tardiness, sub-par-productivity, depression, sore
back, etc…
 Did other employees feel the same way you did?

11. Brainstorming cont’
 How do you think your performance as well as those
around you affected the company?
 What did you like about this job?
 Keep this in mind for later.
 Narrow down your dislikes to list of four.

12. Brainstorming cont’
 Solutions to your dissatisfaction…
 Brainstorm on some ideas that would improve
this job?
 Let your imagination flow; do not censor your
ideas, creativity is key.

13. Brainstorming cont’
 Narrow down your ideas.
 Discard the ideas that you all agree are not usable;
use your best judgment.
 Choose four ideas from these.
 Compare your four solutions to your four
dislikes.
 Did you discover four solutions?

14. Brainstorming cont’
 Implementing your solutions, the pros and cons…
 Discuss amongst yourselves how you are going to
implement these changes.
 Do you think you can design a satisfying job with this
new information?
 Will the employees accept your new idea?
 What are some of the monetary and mental difficulties of
implementation?
 i.e. Learning curves will initially slow down production.

15. Brainstorming cont’
 Keep in mind your solutions as we go through
the rest of the presentation.
 At the end of the session we will compare your
solutions with some of the Job Design topics that
follow.

16. Nuts and Bolts
 Job enlargement involves adding more
tasks(variety), ideally the worker could do all
the tasks involved. This keeps thing
interesting.
 Job rotation is exactly that. It requires skill
variety.

17. Nuts and Bolts cont’
 Job enrichment gives the employee more
responsibility, thus creating a greater level of
freedom or autonomy.
 Compensation doesn’t play as large of a part in job
satisfaction as we might think, but it does play a part.
We want to be paid fairly, whether it is profit
sharing, salary, commission, or piece rate.

18. How It Works
 Plain and simple
 A happy employee is a productive employee, satisfaction
equals production.
 It works by
 Balancing the organization’s goal(s) with the employees
wants and needs, thereby designing a job that creates job
satisfaction, which should increase production (companies
goal) and satisfy the employee.

19. A Real World Example
 Visioneering LLC is a new computer animation
company with three employees. Each employee
knows his or her specific job, however, they have
been running into a few problems.

20. Visioneering LLC
 The problem
 They all speak a different computer language, the language of their
software.
 Each employee is trained to use a particular piece of software. Jason
knows how to do computer modeling using 3D studio. Ted knows
how to use adobe premier. Christa knows a little of both, but most of
her time is spent running the business.
 Lack of concise communication stalls the work process.

21. Visioneering LLC
 The solution
 Have everyone trained on all the software, job enlargement.
 What changed?
 The first noticeable change wasn’t clearer communication, although
that was solved. What really took them by surprise was how much
quicker they could get a project done.
 They now had more immediate access to information.

22. Visioneering LLC
 If Jason couldn’t figure out how to do something with the software he
could easily ask Christa or Ted; between the three of them they rarely
had to take the time to search reference books, or the internet, which
takes considerable amounts of time.
 If a project needed more computer animation they could all work on
it.
 This balanced the work load, and kept one person from feeling like
they are doing all the work.

23. Visioneering LLC
 Now they each have a greater appreciation for what
the others do, job enrichment.
 Collaboration has helped move from one part of a
project to another with greater efficiency.
 Due to their greater efficiency they no longer have as
much stress about deadlines.

24. An Exercise
• Find one thing in your life that you wish you could do better
or more often then apply one or two of the job design tools to
it.
• For example, Sarah likes the idea of being able to play the
guitar. She has tried teaching herself in the past, now her
guitar has become a dust collecting device.
• A few things she didn’t have in the past were variety,
feedback, and enrichment.

25. Exercise
 A few simple changes and she was on her
way again.
 First, she joined with a few friends who play the
guitar; They get together every Thursday evening.
 Second, her friends show her new things to try;
This variety keeps things fresh and exciting.

26. Exercise
 Third, she has more motivation to practice throughout the
week because she wants to share her improvements with
her friends.
 Fourth, their feedback as well as her feedback make
learning the guitar that much more enriching, enrichment
through praise and results.
• Take this exercise home and put it to work; Try it for
yourself.
• What does it all get back to?
– Employee satisfaction…
– Successful job design will take into account:

27. Summary
 How do these job design tools fit in with your
brainstorming solutions?
 Discuss…