CURRICULUM VITAE bbarhin@gmail.com
GLADYS BAABA ARHIN +233 242 366829
KEY PROFESSIONAL
SKILLS
 Excellent communicator
(Tactful & articulate)
 Confidentiality
 Service oriented
 Effective multi-tasking
 Leadership skills
 Conflict management
 Plan and organize
effectively
 Ability to analyze and
interprets information
efficiently and effectively
 Highly flexible and can
adapt easily to changes
 Effective Decision
making skills
AREAS OF EXPERTISE
 Administration
 Office management
 MS Office applications
 Writing correspondence
 Filing
 Managing information
 Diary management
 IT systems and database
management
CAREER STATEMENT
My greatest strengths are:
Firstly my willingness and
passion to take responsibility
for all the administrative
duties within an office.
Secondly my ability to quickly
understand my employers
needs and goals, and
Thirdly my positive attitude
to dealing with any
problems that I may come
across.
EDUCATION AND
QUALIFICATION
2011 to 2014 - Bachelor of
Management Studies - UCC
PERSONAL SUMMARY
A proactive, resourceful Office Manager who not only has
substantial administrative experience for 7 years, but also
possesses a competitive spirit along with a strong desire to
succeed, exceed goals, and maximize opportunities. Gladys is
an expert at continuously improving procedures and outcomes
by constantly evaluating the work being undertaken and
looking for ways to make things more efficient. She is highly
motivated, technologically-adept and very knowledgeable in
all aspects of office management. On top of this she is eager to
learn new material, skills, and ways to leverage the Country
Director and other senior executive’s time. Currently she wants
to join a company that is looking to recruit an Office Manager
with the bags of enthusiasm and motivation needed to ensure
the smooth running of their office.
WORK EXPERIENCE
November 2012 till date: Administrative Officer
(International Food Policy Research Institute-IFPRI-
GSSP)
DUTIES
 Program Organization: this involves getting the target
group of people to be invited, sending invitation letters and
following up. Also, getting a suitable venue and making the
necessary workshop/seminar/retreat/conference/meeting
arrangement (which includes logistics, venue set up etc.).
 Manage the country leader’s calendar and assist him
administratively (travel and meetings arrangement, liaising
with donors and other stakeholders, receiving of visitors,
drafting and formatting of correspondence, settling his
expenses etc.)
 Manages Division staff travel and logistics locally and
internationally: Preparation of letters of invitation,
acquiring visa, hotel and flight reservation etc.
 Accounting roles: involves the handling of petty cash,
settlement of expenses for researchers and other payments
thus; run the day to day office expenses.
 Human Resource Activities: Post advert for jobs and help
with screening, shortlisting and organization of interviews
and assist junior staff with appraisals, capacity
strengthening activities…
 Procurement (deal directly with external suppliers):
Involves procuring all office needs: (chairs, desk, water
tanks...) here three pro-forma invoices are sourced for of
which the best is chosen and then the item that best fit is
purchased.

CURRICULUM VITAE bbarhin@gmail.com
GLADYS BAABA ARHIN +233 242 366829
2007 to 2010 - Higher
National Diploma (HND) in
Secretaryship and
Management, - Accra
Polytechnic
Project Work: Promoting
Job Satisfaction & Work
Motivation for Improved
Performance.
Skills Developed:
Independent project work has
improved my analytical
thought and ability to
manage projects effectively.
Also, regular group working
in teams of 3-6 has improved
my ability to build effective
working relationships with
people of diverse cultural and
social background and also
work in a team.
2002- 2005 - SSSCE, Oda
Secondary School
PERSONAL DATA
Date of Birth: 17th April,
1986
Nationality: Ghanaian
Email:bbarhin@gmail.com
g.arhin@yahoo.co.uk
Mobile: 0242366829 /
0268591584
Language: English (written
and spoken excellently), Twi
(spoken excellently) and
French (written and spoken
fairly)
 Data entry: Enters data into the USAID Feed the Future
Monitoring System and METSS software and generates
reports on the year’s events and other data into excel
sheets.
 Management of contact database of all stakeholders,
institutions, etc. these are managed efficiently for easy
references and usage
 Tracks office supply inventory and prepares supply
orders; thus ensuring that there are enough stationery and
provisions for the office.
 Responsible for the day to day operations of the office
which involves maintenance and repairs, payment of
utility bills among others
 Coordinates the activities of the drivers, cleaner,
intern to ensure that everything is done on time and
appropriately
 Customer service: Receiving of visitors thus serving as
the main point of contact for all who come to the office
and receiving of calls, taking messages among others
July 2012 till November 2012: Personal
Assistant/Administrator (Taylor Nelson Sofres (TNS-RMS
Ghana)
DUTIES
 Undertakes all administrative and logistic arrangements
for meetings, seminars by co-coordinating transportation
which includes airport transfers, hotel accommodation,
and conference room reservation.
 Assist the country director by arranging appointments,
maintaining his calendar, receiving visitors, making and
screening telephone calls and answering queries.
 Plan, schedule and attending meeting; write minutes and
distribute accordingly
 Stores, retrieve, and integrate information for
dissemination to staff and clients.
 Ensures proper filling system by organizing and
maintaining paper and electronic files accordingly.
 Disseminate information by using the telephone, mail
services, and e-mail.
 Create spreadsheets, compose correspondence, manage
databases, and create presentations.

CURRICULUM VITAE bbarhin@gmail.com
GLADYS BAABA ARHIN +233 242 366829
REFERENCES
Saima Zaman
International Food
Policy Research
Institute (IFPRI)
Research Analyst
s.zaman@cgiar.org
Agyakwa Ayisi Addo
TNS-RMS
Research Manager
+233 244 048 675
Agyakwa.addo@tnsglo
bal.com
Ireneus Gundona
Consumer Insight
Consult (CIC)
Managing Partner
+233 543 123 606
igundona@cic-
africa.com
 Negotiate with vendors for and purchase of office
supplies
 Manage stockrooms by safekeeping and updates of
inventory of office equipment
 Reviews all request for travel, requests price quotation
from travel agents and calculate duration of stay and
upon approval authorize travel agent to issue tickets
January 2007 – June 2012: Administrative Assistant
(TNS-RMS Ghana)
DUTIES
 Managing the Country Director’s diary
 Handling protocol issues
 Attending meetings and writing minute
 Flight/hotel booking for staff and guest
 Management of the flow of information in the office
 Supporting the office through the undertaking of
general administrative services
OTHER DUTIES
 Taking notes during focus group discussions(FGD) -
Qualitative research
 Transcribes recordings of FGD – Qualitative Research
 Drawing estimates for projects(Qualitative research)
 Conducting telephone interviews
 Disbursing petty cash
 Raising Invoices
 Data Entry into the Peachtree(Accounting software)