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Lillian Gassie
Congressional Research Service,
Library of Congress, USA
IFLA Library and Research Services for Parliaments (IFLAPARL) Section
Library
Services
Research
Services
Book loans
Periodicals
Clipping services
Subscriptions
Document management
Analysis
Research
GIS/Infographics
Publishing
Instruction
Training
Web services
Digital services
Consultation
Published 2009 Published 2015
 Improve existing research services
 Evaluate current services
 Learn about parliamentary research services
 Justify developing a research service
 Plan a new service
 Add a new
component to
current services
 For education,
training and/or
research
 How to translate into practical
instructions/tips
 Frequently Asked Questions
 Add other related topics, e.g.
ethics in research
 Difficult to measure
 Largely anecdotal
 Capacity building and
knowledge exchange
 Contributes to evidence-
based policy making
 A lot of effort involved
 Defined audience and
purpose
 Collaboration with
stakeholders
 Engagement from the
community

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Guidelines for parliamentary research