1. Azalea Layton
185 Somerset Street, Ewing, NJ 08638| 609-815-6797 | azalea_layton@yahoo.com
PROFESSIONAL SUMMARY
Over six years of extensive experience in customer service, data entry, and administrative support
within a small or large office environment. Able to manage multiple assignments and tasks, prioritize,
and adapt to changes in work environment. Excellent written and verbal skills. Extremely personable
individual with a genuine desire to work alongside others in order to improve relationships, and build
positive, professional networks.
SKILLS AND CERTIFICATIONS
Proficient in Microsoft Office applications (Word, Excel, Access and Outlook), and accounting
software (QuickBooks and Peachtree).
Certified Bookkeeper through The National Bookkeeper’s Association
PROFESSIONAL EXPERIENCES
Xerox Business Services LLC, Hamilton, NJ (Jan. 2015 – Present)
Health Benefits Coordinator
Process applications and determine eligibility for NJ Family Care/State Medicaid program based
on the criteria provided by the state.
Enter information into a web-based computer systemand reference other State of New Jersey
specific databases.
Correspond with beneficiaries and perform file updates as information is received. Verify data
and initiate requests for missing information notices via outbound calls and mail.
Access to confidential information such as state wage, Disability and Medicaid system.
Respond to insurance coverage inquires via telephone or mail in a courteous and timely matter.
Eden Autism Services, Princeton, NJ (March 2009 – Present)
Employment Specialist
Responsible for job coaching, skills training, assessment, counseling, intervention and advocacy.
2. Provide case management along with other services needed to maintain the employment of a
Supported Employment participant.
Maintain communication with the individual's families, employer and staff.
EDUCATION HISTORY
Emily Fisher Charter School
Graduated, June 2007
-HS Diploma
Harris School of Business
Graduated, October 2014
-National Bookkeepers Association Certificate
Professional references and additional work history can be furnished upon request.