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Effektive Content-Strategien
planen und umsetzen
Referent:
Frank Hartkopf
Head of European Content
NewsReach
Axonn Media Ltd.
London
@NewsReachDE
Effektive Content-Strategien planen und umsetzen
Über uns
• seit 1998
• Teil von Axonn Media, führende Content-Marketing-
Agentur in Großbritannien
• Büros in USA, Australien, Neuseeland
• 460 Kunden
Effektive Content-Strategien planen und umsetzen
Überblick: Warum Content-Strategie?
“Content-Strategie ist für das
Texten so wichtig wie
Informationsarchitektur
für das Design.”
Erin Kissane,
The Elements
of Content Strategy
● ohne eine
durchdachte
Strategie wird
Ihre Content-
Produktion bald
keine Ergebnisse
mehr erzielen.
Übersicht: Strategie
Quelle: Mark Schaefer, “The content shock”
http://www.businessesgrow.com/2014/01/06/content-
shock/#sthash.3QjQ70b3.dpuf
Warum?
Vote #1
Setzen Sie für Ihre Content-
Marketing-Aktivitäten eine
dokumentierte Content-Strategie
ein?
Content-Strategie
immer mehr Vermarkter setzen Content-Marketing
ein, doch vielen fehlt eine genau dokumentierte
Content-Strategie
Warum?Vermarkter mit dokumentierter Strategie:
● Sehen sich häufiger als effektiv beim Content-
Marketing
● Sehen sich effektiver in der Nutzung aller
verfügbaren Content-Marketing-Taktiken und
Social-Media-Kanäle
● Können rechtfertigen, einen höheren Anteil ihres
Marketingbudgets für Content auszugeben
Content-Strategie
Source: B2C Content Marketing: 2014
Benchmarks, Budgets, and Trends
❖ Content-Marketing
❖ Content-Strategie
❖ Content-Plan
❖ Content-Produktion
Wo liegt der Unterschied?
Content-Marketing
Content-Strategie
Redaktionskalender
Content-Produktion
Erfolg
Content-Strategie
2. Was ist eine Content-Strategie?
Eine Content-Strategie ist ein
detaillierter
Kommunikationsplan, in dem
festgelegt wird, wie
Unternehmensziele mittels
Content-Marketing erreicht
werden sollen.
Content-Strategie
AUDIT PLANUNG PRODUKTION ANALYSE
Vorbereitung der Strategie
Content Audit,
Benchmarking
& Wettbewerberanalyse
Content Audit
• Wir können viel lernen von dem, was
schon erreicht wurde
1. Stärken und Schwächen identifizieren
2. Potenzial für Wachstum abschätzen
Content Audit
How do we do this?
• existierenden online content finden
und bewerten
• Offline-Content aufspüren
(Fallstudien, Kundenmagazine)
• Dokumentieren für Benchmarking
Content Audit
Content Audit – Schritt 1
Worauf achten?
Regelmäßig veröffentlichter Content
Informativer Content
Werblicher Content
anderer interessanter Content
Content Audit - Schritt 2
Aktivierender Content
• Social Media
• Newsletter-Anmeldung
• Sharing-Icons und Social Advocacy
Content Audit - Schritt 3
Performance-Fähigkeit
• Ist die Seite
– Entsprechend der SEO-Grundanforderungen?
– Einfach zu nutzen?
– Ästhetisch ansprechend?
Wettbewerber-Analyse
Wettbewerber-Analyse
Who’s the Competition?
Wettbewerberanalyse – Schritt 1
3 – 5 wichtige Wettbewerber identifizieren
• Am besten rankende Websites für Branche
• Größte Markenpräsenz
• Höchster Jahresumsatz
Wettbewerberanalyse - Schritt 2
Führen Sie einen (Mini-)Content Audit für jeden
Mitbewerber durch
• Sind sie stark, wor wir Schwächen haben?
• Machen wir etwas, dass sie nicht
machen?
• Machen sie etwas, was wir nicht tun?
• Tools: Semrush.com, MozBar, similar web
Benchmarking
Kriterien festlegen, die über einen
Zeitraum gemessen werden sollen
Speichern, um Vergleiche zu ermöglichen
Benchmarking

 Welche Metriken?
 Gegenwärtigen Stand und Leistung
messen
 Festlegen, in welchen Bereichen wir
wachsen wollen
 Tools: ScreamingFrog.co.uk/seo-spider
Planung
Content-Strategie ist nicht nur
★Was
…sondern auch
★was
★warum
★wie
★für wen
★von wem
★womit
★Wann
★wo
★wie oft
★was dann
Beginnen Sie immer mit dem..
★ warum?
Warum?
★Vision, Mission &
Unternehmenskultur
★Geschäftspläne
★Markenstory
★Website-Ziele
Für wen?
★Zielgruppe Personas
★Customer Journey
★Kernbotschaften Channels
★Relevanz
Zielgruppen-Personas
Tools:
• Interview mit Vertrieb
• Soziale Netzwerke
• Kundenkommentare in Foren
• Demographics in Analytics
Customer Journey
Source: Google/Shopper Sciences Zero Moment of truth 2011
Customer Journey
Customer Journey
STUFE ZIEL CONTENT-FORMATE
BEKANNTHEIT Vordenker-Content,
Unterhaltung
Studien,
Umfrageergebnisse,
Listen, Infografiken,
Vordenker-Blogs
INFORMATION Lösungen anbieten Fallstudien,
Whitepaper, Webinare,
Videos
AKTIVIERUNG Unternehmensspezifische
Informationen, um die
Auswahl zu bestätigen
Preisinformationen,
Produktdemos,
Kundenbewertungen
Source: Marketo/marketing sherpa lead gen
summit 2013
Time
Das ‘warum’ und ‘für wen’ führt
zu:
★Formate
★Autoren
★Wann/Wo (Daten)
★Wie oft
Redaktionskalender
Redaktionskalender
Vote #2
Wie messen Sie den Erfolg Ihrer
Content-Marketing-Aktivitäten?
Analyse
★Mit Zielen abstimmen
★Messen und analysieren
★Optimieren und anpassen
★Inspiration – neue Ideen
Analyse
Analyse
Tools:
• Google Analytics
• TweetReach http://tweetreach.com/
• http://www.google.com/trends/
• SEMrush
Zusammenfassung
Informationen speichern
• Audit: was ist schon da, was muss weg?
• Planung: Warum & für wen, welche Kanäle?
• Produktion: Zeitplan und Qualität einhalten
• Analyse: Was funktioniert, was nicht?
Fragen?
Vielen Dank!
@NewsReachDE

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Effektive content strategien planen und umsetzen - frank hartkopf