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We are living in the age of technology; today’s almost all the industries are using the
technology to carry out their business. Airline Industry is one of such industries that
introduced software technology for reservation of air ticket in early fifties. Online
ticketing system has transformed the traditional system of booking ticket through travel
agents. The system has been beneficial for travel management companies and users. The
automated system has made job easier for travel agents and at the same time providing
a lot of options for the users.