Corporate profile aronagh genzee collaborating partner

Training and Development Workshop Portfolio

Training and Development Workshop Portfolio
We offer a variety of soft skills and developmental workshops for specific audiences:

1. For Programme, Project and Change 3. For Leaders
Managers  Leading from your authentic core
 NLP Diploma for Project & Programme  Activating innovation and creativity
managers
 NLP Diploma for Leaders
 NLP Diploma for Change Managers
 Leading across cultures
 Negotiating with ease
 Leading authentically for female leaders
 Raising cross cultural awareness
 Coaching skills for Leaders
 Integrate organisational culture change with
staff engagement
4. Self-development offerings
 Recruiting great fit project staff
 Time management
 Effective change communications
 Work-life balance
 Building high performance project teams
 Personal Branding
 Making your vision real for everyone
 1-1 Coaching
Training Portfolio for Project and Change Managers| 1/7/2013

 Coaching skills for programme, project and
change managers  Coaching Subscription

2. For People / Line Managers 5. Health and Wellbeing

 Powerful People Management  Stress Management

 NLP Diploma for People Managers  Breathing well

 Managing across cultures  Transformative Meditation for Business

 Speaking People – Advanced  Reiki
communication skills for People Managers  Qi Gong
 Coaching skills for People Managers

All of our trainings and workshops are stand-alone, and we can also provide tailored training &
development programmes that combine elements from across our portfolio depending on client needs.

Our trainings and workshops are particularly effective and powerful through the seamless combination of
elements from different modalities such as neuro-linguistic programming, transactional analysis,
neuroscience and coaching research, linguistics, symbolic modeling, martial arts, healing arts, energetics,
cross cultural intelligence with the more known traditional approaches.

© Aronagh Ltd. and Valerie Cheong Took 2012
1 Contact details: bettina.pickering@aronagh.co.uk or valerie@valeriecheongtook.com

1. Programme, Project and Change Managers
Change programme leaders often have great technical skills such as PRINCE 2®, change management
qualifications, IT and/or significant experience gained from working on or running change programmes.
Skills and qualities that programme and project leaders have often not developed sufficiently are the so
called softer skills on how to truly connect with people in their world rather than the project’s world, working
with them on a deeper rather than superficial level, and engaging their hearts and not just minds.

NLP Diploma for Programme & NLP Diploma for Change Managers
Project Managers
Learning objectives Learning objectives
 The background and underlying principles of  The background and underlying principles of
NLP – the ‘mindset for success’ NLP – the ‘mindset for success’
 How to feel at your best when it is important to  How to feel at your best when it is important to
do so do so, and help others change their state
 How to set achievable goals and visions, that  How to set achievable goals and visions,
truly motivate you and others identify benefits, that truly motivate you and
 How to recognise, build rapport and effectively others
work with the different ways people process and  How to build rapport, deal with conflict,
express information emotions and resistance, and connect to
 How to communicate, influence and deal with stakeholders in their world
resistance of different stakeholder groups and  How to communicate, influence and deal with
team members resistance of different stakeholder groups and
 How to gain greater understanding of another’s team members
position, whether in negotiation, stakeholder  How to give and receive effective feedback
relationships or team dynamics  How to anticipate stakeholder reactions,
 How to give and receive effective feedback understand their perspectives and open the
perspectives of the project teams
Type: Training/Workshop, with pre-work and post Type: Training/Workshop, with pre-work and post
course work course work

Time: 4 days + ½ day pre/post course work Time: 4 days + ½ day pre/post course work
Cost: £1250 + VAT per participant Cost: £1250 + VAT per participant
Audience: min. 6 people, max. 12 people Audience: min. 6 people, max. 12 people

Negotiating w ith ease Raising Your Cross c ultural
aw areness
 Understanding your negotiation preferences  To understand what is your own cultural identity
and beliefs  Enhance cross cultural knowledge
 Recognising your opposite number negotiation  Improve your cross cultural awareness
preferences  Learn to bridge the gap for better effective cross
 Effective language of negotiation cultural relationships
 How to prepare and be clear on what you want
vs. what you need from the negotiation
 Setting effective intentions and ground rules
 Dealing with difficult conversations and topics
Type: Training/Workshop Type: Workshop and individual feedback
Time: 2 days Time: 2 day workshop + individual feedback (skype
Cost: £650 + VAT per participant or face to face) + ½ day follow up
Audience: min. 6 people, max. 12 people Cost: £850 + VAT per participant
Audience: min. 6 people, max. 10 people

Contact details: bettina.pickering@aronagh.co.uk or valerie@valeriecheongtook.com 2

Recruiting great fit project staff Effecti ve change communications
 Understanding what makes a person tick, and  Understanding the change communication
what are the key characteristics that make curve – when to communicate what and how
successful project staff much
 Identifying the core qualities and attributes for  Understanding and identifying key stakeholder
vacant roles using NLP Metaprogrammes groups, and what makes them tick
 How to word role profiles and ads that attract  How to discover and get across “what is in it for
the right candidates, and briefing of agencies me” – benefits that will get commitment
 Asking laser questions to identify best fit  Using NLP metaprogrammes and other
candidates in interviews linguistic techniques to successfully engage
 Onboarding and induction – getting your vision different stakeholder groups in written and face
for the programme/project and role across to face communications
 Effectively dealing with resistance, and
disinterest
Type: Training/Workshop Type: Training/Workshop
Time: 2 days + pre-work Time: 2 days + pre-work

Integrate organisational culture Building hi gh-perf ormance project
change w ith staff engagement teams
 Identify and validate current organisational and  Understanding individual values, team and
staff values, cultural principles, behaviours communication preferences and needs
 Discover and map out desired organisational  Core principles of high-performance teams and
cultural principles, values, behaviours establishing the current baseline
 Distill and translate corporate culture/values into  Identifying and developing shared team

team and individual value and behavioural metaphors and values
expressions for key stakeholder segments–  Building a foundation of collective ways of
“what does this mean for ….” working, respect and commitment
 How to sustainably implement and engage
stakeholder groups
 Being a cultural ambassador – walking the talk
 Measuring success and effectiveness, and how
to make adjustment if and when required
 Key challenges and how to effectively work
through them
Type: Training/Workshop Type: Workshop & individual feedback
Time: 4 x ½ days, 1 x week over 1 month, + 1 day Time: 2 days workshop + preference questionnaire
facilitation support for engagement workshops & individual feedback (phone or face to face) + ½
Cost: £1250 + VAT per participant day follow up
Audience: min. 6 people, max. 12 people Cost: £1250 + VAT
Audience: either 1 team or a group of
project/programme/change managers
min. 6 people, max. 10 people



Making the visi on real for ever yone Coaching skills for programme,
project and change managers
 Developing a compelling vision and strategic  Understanding the difference between
objectives for the organisation Coaching vs Mentoring vs Managing
 Translating the vision and strategy into clear  Ability to step into a coaching mindset
departmental, team and individual objectives  Knowing and using key coaching questions and
 Understanding key performance indicators and processes
how to ‘measure’ the intangible  Being able to apply at least one basic coaching
 Developing practical and suitable key model e.g. GROW, PACER
performance indicators  Building rapport quickly, and truly listen to the
 How to work with staff to set SMART objectives, ‘client’
and how to give feedback  Agreeing clear goals and outcomes
How to embodying the vision as leaders  How to move a client beyond excuses and
blockages
Type: Training/Workshop Type: Workshop & individual feedback
Time: 3 x ½ days with specific tasks for participants Time: 4 x ½ days over 1 month, with phone/e-mail
in between, e-mail and phone support. support and action learning in between
Cost: £750 + VAT per participant Cost: £1250+ VAT per participant
Audience: min. 6 people, max. 12 people Audience: either 1 team or a group of



2. People and Line Managers
Most organisations tend to focus their learning and development on service user and ‘revenue’ generation
related areas. Building a cohesive culture and improving soft skills are often neglected, and people
manager often feel they lack the necessary skills to effectively performance manage, develop and motivate
their direct reports.

Pow erful People Management NLP Diploma for People Managers
 Understanding yourself and your preferences  The background and underlying principles of
 Understanding others and their preferences NLP – the ‘mindset for success’
 How effectively speak to staff/volunteers in their  How to feel at your best when it is important to
language do so, and help your staff change their state
 Giving and receiving effective and supportive  How to set achievable goals and visions,
feedback identify benefits, that truly motivate you and
others
 Career and personal development
 How to build rapport, deal with conflict,
 Effectively motivating staff emotions and resistance
 Performance management – encouraging great  How to understand your staff members
performance and dealing with low performance perspective, deal with difficult situations
 How to give and receive effective feedback
Type: Training/Workshop Type: Training/Workshop, with pre-work and post
Time: 4 x ½ days, 1 x week over 1 month with course work
action learning in between Time: 4 days + ½ day pre/post course work
Cost: £1250 + VAT Cost: £1250 + VAT per participant

Managing across cultures Speaking People – Advanced
communication skil ls

 Identify and validate current organisational and  Understanding and identifying what makes
staff values, cultural principles, behaviours your members of staff tick and what is
 Discover and map out desired organisational important to them
cultural principles, values, behaviours  How to meet others on their level and in their
‘world’
 Distill and translate corporate culture/values into
team and individual value and behavioural  How to discover and get across “what is in it
expressions for key stakeholder segments.” for me” – benefits that will get commitment
 How to sustainably implement and engage  Using NLP metaprogrammes and other
stakeholder groups linguistic techniques to successfully engage
your staff members in written and face to face
 Being a cultural ambassador – walking the talk communications
 Measuring success and effectiveness, and how  Effectively dealing with resistance, and
to make adjustment if and when required disinterest
 Key challenges and how to effectively work
through them
Time: 4 x ½ days, 1 x week over 1 month + pre- Time: 2 days + pre-work
work and action learning in between Cost: £850 + VAT per participant
Cost: £1250 + VAT per participant Audience: min. 6 people, max. 12 people



Coaching Skills for Peopl e Managers
Learning objectives
 Understanding the difference between
Coaching vs Mentoring vs Managing
 Ability to step into a coaching mindset
 Understanding your direct reports, what counts
for them vs what counts for you or the company,
and creating alignment
 Knowing and using key coaching questions and
processes
 Being able to use both career and performance
coaching approaches
 How to move a ‘client’ beyond excuses and
blockages
 Ownership of actions, and follow up
Type: Workshop & individual feedback
Time: 5 x ½ days over 1 month, with phone/e-mail
support & action learning in between
Cost: £1550+ VAT per participant



3. Leaders
Leaders today need to adopt very different leadership styles to leaders in the past. Followers no longer
follow commands or a hierarchical position; they want to be developed and contribute, they also want
leaders who are authentic and true to themselves. Leaders need to learn new ways how to connect and
engage with their followers, satisfy the demands of corporate life and stay true to themselves.

Leading from your authentic core Acti vating innovation and creati vit y
 Principles of authentic leadership, and different  Principles of innovation and creativity
leadership styles  Understanding your creativity profile – when
 Identifying and evolving what you stand for as a and how are you are your most
leader creative/innovative
 Understanding and identifying own leadership  Learning from the masters - how they did it
strengths and areas of development  Tools and techniques to unlock creativity and
 Understanding needs and requirements of inspire innovation in yourself and your team
‘followers’, and ‘follower’ groups  What to do when creativity is blocked or when
 Language effective leaders use to influence nothing seems to work
others and build effective partnerships with
‘followers’
Type: Training/Workshop Type: Training/Workshop – drawing on a variety of
Time: 4 x ½ days, with tasks for participants in modalities including movement and creative arts
between, e-mail and phone support. Time: 2 days + pre-work

NLP Diploma for Leaders Leading across cultures

 The background and underlying principles of  Identifying your own cultural identity, values
NLP – the ‘mindset for success’ and judgements
 How to feel at your best when it is important to  Understanding key cultural traits of
do so, and help others change their state organisations and national cultures
 How to set achievable goals and visions,  Differences between organisational, national
identify benefits, that truly motivate you and and social cultures, and how to work with them
others effectively
 How to build rapport, engage emotions of  Getting across your message and vision in
followers, and connect to stakeholders in their ways that engage different cultures effectively
world
 Being authentic whilst bridging across different
 How to bring out the best in people, and gain cultures
their commitment
 Key cultural challenges and how to effectively
 How to communicate, influence and deal with work through them
resistance of different stakeholder groups and
team members
How to give and receive effective feedback
Type: Training/Workshop, with pre-work and post Type: Training/Workshop
course work Time: 2 days, + pre-work
Time: 4 days + ½ day pre/post course work Cost: £850 + VAT per participant



Leading authentical l y for female Making the visi on real for ever yone
leaders
 Understanding what it means to be an  Developing a compelling vision and strategic
authentically feminine leader today objectives for the organisation
 Identifying and grounding own feminine  Translating the vision and strategy into clear
leadership identity and authenticity (who you departmental, team and individual objectives
are as a women leader, and what is your truth)  Understanding key performance indicators and
 How to use language to connect with and how to ‘measure’ the intangible
across all genders, and your network  Developing practical and suitable key
 Dealing with glass-ceilings, societal and cultural performance indicators
norms and ingrained limitations  How to work with staff to set SMART
 Tools and techniques to increase and maintain objectives, and how to give feedback
self-esteem and self-value, and celebrate your  How to embodying the vision as leaders
feminine essence
Time: 4 x ½ days, with specific action learning work Time: 3 x ½ days, with specific tasks for
for participants in between, e-mail and phone participants in between, e-mail and phone support.
support – or 2 days. Cost: £850 + VAT per participant
Audience: Women only - leadership team and
aspiring leaders, min. 6 people, max. 12 people

Coaching skills for Leaders
Learning objectives
 Understanding the difference between
Coaching vs Mentoring vs Managing
 Ability to step into a coaching mindset

 Knowing and using key coaching questions and
processes
 Being able to apply at least one basic coaching
model e.g. GROW, PACER
 Building rapport quickly, and truly listen to the
‘client’
 Agreeing clear goals and outcomes that draw
out the ‘followers’ or ‘stakeholders’ potential and
talents
 How to use coaching conversationally, and
getting results
 Dismantling excuses and resistance
Type: Workshop & individual feedback
Time: 4 x ½ days over 1 month, with phone/e-mail
support and action learning in between
Cost: £1250+ VAT per participant


4. Self-development
Our self-development courses for businesses are aimed at helping individual’s to improve aspects of their
work and personal life. Although these courses are not directly aimed at improvement business
performance they will show a positive impact in the work place and can increase the individual
effectiveness and satisfaction at work.

Work/Life Balance Time Management
 Identifying what’s important to you at work and  Principles of effective time management
in life  Understanding own core personal values and
 Understanding current reality, and areas of behavioural preferences with regard to time -
imbalance work/life
 Developing ideal mix, and goals for each area  Identifying ineffective personal habits with
 Learning strategies and techniques to address regard to time management & learning
the imbalances e.g. how to deal with other strategies to replace them with effective habits
people expectations, saying no, own limiting  Key tools and techniques to upgrade time
beliefs management, and effectively working with
others with a different time management pattern
Time: 1 day Time: 4 x ½ day (total 2 days), 1x week over 1
Cost: £350 + VAT per person month with action learning in between + follow up at
Audience: min. 8 people, max. 12 people the end – can be run as a 2 day course.
Cost: £3700 + VAT per person
Audience: Beginners/Advanced, Open to anyone, 8-
12 people

Personal Branding One-to-one Coachi ng

Learning objectives Examples areas
 Each person has a brand which acts as a  Identifying and transforming limiting patterns
magnet attracting the outcomes we are looking  Improving performance at work or in sports
for
 Achieve a life balance
 In understanding how our brand works, we can
 Developing clear goals
use it more effectively, tame our insecurities,
communicate more effectively  Dealing with stress and health challenges
 Identifying your brand elements, and building on  Building your brand
them to create a strong individual brand  Deeping and developing your career
 Identifying your life purpose
 Understand your core values, and leading an
authentic life
Type: Workshop Topics are based on participant needs.
Time: 2 days Type: 1:1 over the phone or face to face
Cost: £650 + VAT per participant Time: depending on participant needs
Audience: min. 8 people, max. 15 people Cost: £175 + VAT via skype/phone, and £250 +
VAT face to face
Audience: anyone



Subscription based coachi ng
Clients take out a coaching package one day or two
days/month, and their staff can then call off
hours/time from that package on those agreed days

Topics are based on participant needs
Type: 1:1 or group
Time: depending on participant needs (usually once
a month, 1 hour per client)
Cost: £2000 + VAT per day via skype/phone, and
£2500 + VAT face to face (in a day a coach can see
up to six * 1 hour clients)
Audience: anyone



5. Health and Wellbeing
st
Stress has become one of the most rampant ‘diseases’ of the 21 century. Budget cuts, extra workload,
tight deadlines and the desire to do the best they can, often result in project and business staff assigned to
the project neglecting their own health and wellbeing. Over time this leads to absences, that contribute to
additional project costs, increased workload for colleagues and even project delays.
Our health and wellbeing offering provides participants with easy to learn and to apply tools and techniques
to reduce the stress load and increase overall health, and support each other in reducing the stress load in
their projects and teams.
Stress Management Breathi ng w ell
 Recognise your stress patterns and stress  Understanding the connection between
triggers breathing and stress
 Understand what stress is and how it affects  Breathing techniques for relaxation and health,
your body, your relationships and your health that you can do anywhere
 Difference between accumulated stress load  Enhance breathing through accompanying
and immediate stressors movements and visualisations that can be done
 Experience and learn tools and techniques to in an office environment and seated position to
reduce accumulated stress load
 Experience and learn easy to apply tools and
techniques to release and deal with stressors
when they arise
 Tools/techniques cover physical, emotional,
energetic, mental and spiritual¹ levels.
Time: 4 x ½ day (total 2 days), 1 x week over 1 Time: ½ day
month, with action learning & e-mail support in Cost: £750 + VAT
between – can be run as a 2 day course. Audience: Beginners/Advanced, Open to anyone, 8-
Cost: £6,500 + VAT 12 people

Audience: Beginners/Advanced, Open to anyone,
max. 12 people - ¹Non-religious, so suitable for all
Transf ormati ve Meditations Discovering Reiki
(in co-operation with Nyali Muir) Learning objectives:
Learning objectives  Learn the various relaxation techniques of Reiki
 Establish a regular meditation practice  Expanding our energy reserves as a way to
 Learn easy to apply and practical tools and better manage time
techniques to de-stress, and increase clarity  Practicing Reiki techniques to increase
and creativity at work emotional and physical resilience as well as
 Increase team/group cohesion across the mental clarity.
organisation More training: Reiki Level 1 and Level 2 can be
Topics are based on organisational and participant added if the participants are interested to go further
needs. in their practice.
For more information see For more information see
www.transformativemeditation.wordpress.com http://valeriecheongtook.com/?page_id=84
Type: guided virtual meditation over the phone Time: 3 hours/week. For Reiki Level 1 or 2 one day
Time: 1 hour/week for 13 weeks (total 13 hours) workshop is necessary.
with practical action learning and e-mail support in Cost: £12 + VAT per person for Discovering Reiki
between, recording provided £125 + VAT per person for Reiki Level 1 or 2
Cost: £3250 + VAT, or £15 + VAT per person
Audience: suitable for everyone. Size of group: 6-12
Audience: Beginners/Advanced, suitable for
persons for discovering Reiki. For Reiki level 1 and
everyone, min 10 people, no maximum
2 size of the group: 4-10.


Qi Gong (Energy w ork) for health
Learning objectives
 Understanding how your body works, and how
to improve the connection with your body
 How to releasing physical and energetic
blockages (tensions, numbness and
misalignments)
 Engaging the para-sympathetic nervous
system, releasing stress and increasing
relaxation
 Experiencing and learning effective breathing
and mind calming techniques
 Understanding and applying key energy
management principles
Type: 1:1 face to face or workshop
Time: 1 hour per session or 1 day workshop
Cost: £80 per session for individuals, £250/hour for
a group max. 12 people, £1600/day for group max
12 people
Audience: anyone



How we w ork
Our preference is to partner with our clients to provide trainings, workshops and learning interventions that
match their needs and requirements. Before any training or workshop, if appropriate, we engage with the
client organisation to understand their specific challenges, identify key focus areas of any training and
preferred learning styles. Engagement could take the form of a phone call, face to face meeting, or a short
survey.

This approach enables us to adapt and tailor our core content and delivery style for maximum impact and
ensures sustainability of the learning outcomes.

For courses and workshops that are transformative in nature, we tend to work with two facilitators which
allows us to support participants individually and as a collective group, and increases the impact of the
training/workshop.

Most of our workshops/training are split over a number of weeks, as we found this to be much more
effective and impactful in terms of participants being able to apply and embody learnt material. For most
courses we offer e-mail and (if required phone at an additional cost) support to individuals as we recognise
that questions often come up when learnings are applied in the real world.

Your main facilitators
Bettina Pickering, originally from Germany, is an Valerie Cheong Took, originally from Mauritius is
Executive Coach, Leadership Trainer and Culture a Business and Cross Cultural coach and trainer.
Change Consultant. After spending 15 years as a She previously worked for investment companies
management consultant working all over Europe and and joined a Pan African Trust for two years. She
the US, advising, supporting and coaching her cross has spent most of her career travelling the African
industry clients on strategy, processes, culture continent working with entrepreneurs and public
change, organisation design and IT programmes, sector organizations in cross cultural teams. She
Bettina set up her own company, Aronagh Ltd. She now specializes in personal and corporate
now works with individual and corporate clients branding as well as cross cultural training. She

providing consultancy, coaching, training, and holds an MBA, an MA in Management and is a
facilitation supporting clients to effect the change the CFA (Chartered Financial Analyst).
want across all levels: physical, mental, emotional, She is a qualified coach, business trainer in cross
energetic and spiritual. cultural training and is a Reiki teacher. She is a
Bettina holds an MSc in Engineering and an MBA, member of the International Coach Federation,
and is a qualified coach, NLP (Neuro-linguistic Association of Energy Therapist and British
programming) trainer, MBTI practitioner, PRINCE 2® Complementary Medicine Association
practitioner, Qi Gong teacher, fitness instructor and
Energetics practitioner.
Check us out on

www.linkedin.com/in/bettinapickering http://www.linkedin.com/pub/val%C3%A9rie-
www.beingasuccessfulwomen.wordpress.com cheong-took/4/a33/29
www.transformativemeditation.wordpress.com http://valeriecheongtook.com/



Additional notes
Where audience are limited to 8-12 people, we are able to accommodate a larger group, and would be
happy discuss pricing and requirements. We have quoted ‘per person’ prices, and we are also able to offer
fixed package prices or day rates for each course. Talk to us to discuss your requirements.

Prices are valid from 1 January 2013 to 31 December 2013. A day is 8 hours client facing time including
breaks.

Prices include material costs, travel and other expenses based on the assumption that all
trainings/workshops take place in the London area, and the client providing suitable training/workshop
spaces.

Invoicing and payment processing is through Aronagh Ltd. and Aronagh’s terms and conditions apply.

Aronagh Ltd’s details are: VAT No: 983997925, Company No: 7123398, Registered Office: 9 Bickels Yard,
151-153 Bermondsey Street, London Bridge, London, SE1 3HA



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