Recommended
Recommended
More Related Content
What's hot
What's hot (18)
Similar to IIBA June 2020 - Influencing Business Stakeholders - Data vs Information
Similar to IIBA June 2020 - Influencing Business Stakeholders - Data vs Information (20)
More from AustraliaChapterIIBA
More from AustraliaChapterIIBA (20)
Recently uploaded
Recently uploaded (20)
IIBA June 2020 - Influencing Business Stakeholders - Data vs Information
- 3. 3 Acknowledgement of country • IIBA Australia Chapter acknowledge the Traditional Owners of country throughout Australia and recognise their continuing connection to land, waters and culture. IIBA Melbourne Branch in acknowledges the Boon Wurrung and Woiwurrung (Wurundjeri) peoples of the Kulin Nation. We pay our respects to their Elders past, present and emerging.
- 4. 4 Melbourne Branch Leadership team for 2020 • Chair – Jonathan Miranda • Marketing – Narendra Bangunde • Events – Ankur Harkut • Education – Tim Wrathall • To volunteer, email melbourneoperations@australia.iiba.org
- 5. 5 Current Study Groups •Adelaide Agile Study Group (May - Jun) •Brisbane BABOK Study Group (Apr - Jul) •Hobart BABOK Study Group (March - June) •Melbourne BABOK Study Group (May - Aug) Agile Study Group (May - Jun) •Perth BABOK Study Group (March - June) •Sydney BABOK Study Group (Feb - July) All study groups are being run virtually so available nationally
- 6. 6 Upcoming Study Groups •Adelaide BABOK Study Group (Aug - Oct) Agile Study Group (Sep - Oct) •Melbourne BABOK Study Group (Sep - Nov) Agile Study Group (Sep - Oct) •Perth BABOK Study Group (Aug - Nov) All study groups are being run virtually so available nationally
- 7. Influencing Business Stakeholders Data vs Information Andrew Murphy andrew@pillarleaders.com linkedin.com/in/andrewamurphy
- 8. pillarleaders.com Agenda ● Why do we need to influence? ● What is influence? ● Data vs Information ● Examples
- 9. pillarleaders.com 1995 2000 2005 2005 2010 2020 Who am I? Andrew Murphy making software for fun making software for a job leading software teams training software teams Pillar Leaders
- 10. pillarleaders.com Why do we need to influence? “How can I get stakeholders to attend my meetings? “How can I get stakeholders to buy-in on the project?” “Who am I to argue with my stakeholders?” “In our organization they shoot the messenger.”
- 11. pillarleaders.com Move your Locus of Control The Universe You Locus of Control
- 12. pillarleaders.com Move your Locus of Control The Universe You Locus of Control
- 13. pillarleaders.com Our stakeholders aren’t always right, but they are always our stakeholders.
- 14. pillarleaders.com What is influence? ● Persuasion? ● Manipulation? ● Authority?
- 15. Influence is about Informing Andrew Murphy andrew@pillarleaders.com linkedin.com/in/andrewamurphy The change you want to make comes from giving the right person the right information at the right time
- 16. Give your stakeholders Information not Data Andrew Murphy andrew@pillarleaders.com linkedin.com/in/andrewamurphy
- 17. pillarleaders.com Data vs Information Bad: ● A list of dates and numbers Better: ● A graph showing an increase over time Best: ● A graph with a projection and a supporting paragraph on how the increase is logarithmic Data are raw, unorganized facts that need to be processed. Information is when you give data the context it needs to make it useful.
- 18. Whatever you don’t say gives your stakeholder a chance to misinterpret Andrew Murphy andrew@pillarleaders.com linkedin.com/in/andrewamurphy
- 21. This isn’t about Data Overload, it’s about Information Crafting Andrew Murphy andrew@pillarleaders.com linkedin.com/in/andrewamurphy
- 22. What’s their Internal Narrative? Andrew Murphy andrew@pillarleaders.com linkedin.com/in/andrewamurphy
- 23. pillarleaders.com Influencing Business Stakeholders ● Be strategic in how you influence your stakeholders ● 10% not 5% ● Think about their internal narrative ● Craft information, don’t overload with data The change you want to make comes from giving the right person the right information at the right time
- 25. 25 Upcoming events Events on Eventbrite • Event 1: Going Ape S#!T (Becoming a master influencer) Date: 01/07/2020 Presenter: Phil Slade • Event 2: How to facilitate in a virtual environment Date: 15/07/2020 Presenter: Brandon
Editor's Notes
- Slide stays up while people network and find seats
- This slide can be replaced with a graphic representing the Branch providing emcee
- This slide can be delivered as speaker notes rather than displayed on the screen
- Update to reflect structure of emcee branch
- Update as appropriate with current study groups
- Update as appropriate with current study groups
- This is the agenda today Start each discussion with a stage setting Why and what Main content - Data vs Information Some examples
- Who am I? Normally I’d be networking before and after so you could get to know me Now I have to rely on a slide! I’ve done pretty much every job in software development Through a series of unfortunate accidents I found myself leading technical teams very early in my career Made every mistake in the book and learnt from them
- A lot of people come to me saying one of these things: When you dig further, it is evident that there is a common mindset that life as a Business Analyst would be so much easier if project stakeholders and project management cooperated as requested. There is also an underlying implication that as Business Analysts, we do not have the authority or ability to compel needed contributions. To get to the finish line, we resort to prodding and nagging people. When that fails, we escalate to individuals who have the organizational power to get the results we want. (I will talk to your boss!) I have a different perspective. I take the approach that as Business Analysts, we need to adopt a mindset that we are leaders. We are not going to get authority based on positional power. We will need to empower ourselves. We need to lead with influence. If this is a difficult idea for you to take into your mindset then I want to introduce a concept
- Locus of control
- ... ... Because there’s one fact that’s always true
- ... We have to work with them, we don’t have a choice We can either throw our hands up in the air and despair, or we can find a way to influence them so we can get our jobs done
- So then, if we know we want it - then what is it? Is it persuasion, manipulation? Does it come from authority? Hopefully I convinced you earlier that it isn’t I have quite a simple way that I think about influence
- ... At Pillar Leaders we have a 5 step model for designing the influence you have with your stakeholders One of those steps is making sure you are being strategic with the information you give someone Now there’s a very important word in there. “Information”
- These are two fundamentally different concepts We often find ourselves drifting towards data when we should be giving information
- In our 5 step influence model one of the most important ones is to check Internal Narrative 5% not 10%
- Update with activity from newsletter/eventbrite